While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

3.5

Average

TrustScore 3.5 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Practical!

I really love their cute jewelry! I didn’t know my ring size and the Customer Service was super helpful.

3 January 2026
Unprompted review
Rated 5 out of 5 stars

Amazing customer service and beautiful products

I purchased one of their rings and I was so thrilled to have lip chap on me at all times in a beautiful, stylish ring. And then I lost it. When I wrote the company to give my feedback I let them know I had lost it and they ended up sending me one without me even asking completely for free!!! Their customer service is incredible and there are jewelry is no different! So happy! And next I'll be buying the bracelet!!!!

26 March 2026
Unprompted review
Rated 4 out of 5 stars

Balmy ring

I purchased the bracelet a couple years back.
I now bought the ring, it arrived today.
It's a lovely setting.
The only criticism would be its quite top heavy and the band supporting the top of the ring is very thin.
Think it would be better to make the band itself a little thicker. I'm afraid it may break.

25 February 2026
Unprompted review
Rated 4 out of 5 stars

AVOID! POOR CUSTOMER SERVICE

I have edited as they did sort this in the end and they sent me a replacement.

I ordered a ring and lip balm refill. I got a delivered notification but the picture of the parcel delivered was not this ring and you could clearly see it wasn't as it had a different tracking number. I showed them pictures, including the tracking for the other parcel that was in the picture and they said thanks for letting us know. I emailed them yesterday for an update as I have no ring and no refund. They said you didn't take our postage insurance so nothing we can do! Not how delivery works. Until that parcel is in my hand it's on them. I've shown I didnt receive it so I will be claiming on PayPal.

11 December 2025
Unprompted review
Rated 1 out of 5 stars

Terrible

I ordered well in advance for the holiday and the 10% for threshold purchased was not applied. Then they said nothing I ordered is in stock after the fact. Then the replacements were promised at a certain date and they didn’t arrive in time. Terrible.

19 December 2025
Unprompted review
Rated 1 out of 5 stars

The ring won't open

The ring won't open. Whether you try to open while on your finger or whether you take the ring off and attempt to open, it's impossible. Maybe carry a butterknife around with you as well so you can pry the clasp loose. If you request a return, they require you to send a video of you attempting to open it to prove that indeed you can't open it.

5 August 2025
Unprompted review
Rated 5 out of 5 stars

I wasn't sure what to expect

I wasn't sure what to expect, so I ordered a necklace that was greatly reduced in price as it was "seconds". To my surprise, it seems perfect. The chain looks expensive, and the crystals are set in a subtle, elegant way. The clasp is secure yet easy to use. The balm itself contains only natural ingredients. The packaging is pretty and discreet. Pendant comes with a soft pouch. So, I'm unexpectedly delighted and will be making more purchases.

14 July 2025
Unprompted review
Rated 1 out of 5 stars

Fell Apart-Poorly made

Purchase two rings and one bracelet. I spent a good amount. One ring never arrived. I reported it - they did nothing for me. The bracelet was pretty at sight. It quickly started to fall apart. The top that opens would not latch to stay closed I had to close it constantly. It tarnished pretty quickly with only 3 uses. The balm is like wax..very cheap. The crystals imbedded in the bracelet started falling out leaving hollow holes making it not so pretty to wear. The bracelet link was cheap looking.

1 March 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look