I enjoyed GetawayDealz customer service... And I enjoyed my stay at Westgate Resort... Clean & well staffed... Thank you.... We stayed two nights & the room was really nice.... makes staying in reg... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
SCAM SCAM SCAM DO NOT GET SUCKED IN. THEY OFFERED ME TWO PLACES IN ORLANDO THEN CALLED BACK AND TOLD ME THAT POLICIES RECENTLY CHANGED YESTERDAY AND THAT THEY COULD NOT OFFER ME A ROOM IN ORLANDO AS T... See more
I felt very comfortable from the beginning w this being a real deal. Nothing was hidden. It is exactly what they say. We actually wanted to buy the condo but for our travel job it wasn’t in the right... See more
It’s truly an amazing place to escape for few days or actually have a vacation with your love ones. One thing that I would say that should improve better is when giving the extended hours to the clien... See more
Company details
Written by the company
GetawayDealz.com is a leading provider of highly discounted vacation deals to some of the most popular destinations in North America, Mexico, Asia, and the Caribbean. We are able to provide these highly discounted vacation deals in exchange for guests agreeing to attend a 90-120 minute sales presentation of our resort partner's vacation ownership programs and products. We believe that if we offer the best deals and service, we can continue to build upon the success we have enjoyed since founding the company in 2010. We look forward to serving you and helping you to book your dream vacation.
Contact info
10524 Moss Park Rd. Ste 204-729, 32832, Orlando, United States
- (888) 921-3225
- info@getawaydealz.com
- getawaydealz.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 20% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
David is the worst
I called in wanting to get a deal for a hotel stay. The conversation went left after he asked me where did I live instead of asking what was the address on my drivers license. Once he felt he was challenged he didn’t allow me to speak and then told me I was not eligible and disconnected the call. I tried to call back and it stated I was ineligible and it wouldn’t transfer me. I called from another cell phone number and unfortunately I got the same person David. He shouted at me and told me he already flagged these cell phone numbers as ineligible when actually I am eligible and I meet the requirements. I am unable to complain to a supervisor or manager as my number prevents me from getting pass. They claimed all calls are recorded which I’m not sure that’s accurate because this guy should be released from representing westgate with his attitude. I will also complain directly with westgate for using such company as a third party. This review is NOT the last they will be hearing from me on.

Reply from GetawayDealz.com
Was told I wasn’t enough to qualify
Was told I wasn’t old enough to qualify. Woman on the phone went to ask to be sure and came back, told me I could pay $110 PER NIGHT instead of $99 for the weekend. When I said no thank you, she hung up as I was in the middle of asking her another question . Extremely rude and unprofessional.

Reply from GetawayDealz.com
One bedroom suite
The manager of concierge services was very hospitable and our accommodation was just awesome. We were very pleased as owners. Stayed from September 16th thru 19th
First of all the treatment we received…
First of all the treatment we received from everyone on site at the Smoky Mountains resort was top-notch. We don't have one negative thing to say. We actually bought a time share right on top of the mountain. Our view is spectacular. I would recommend them to anyone. Our representative that we had was nothing but professional. We now have made a friend after our experience. The resort has a lot of amenities to offer and it's surrounding areas which are the National Park and Pigeon Forge. I will recommend this to anyone. I can't wait to go back and use my week plus more . Thank you! Westgate!
Very good customer service
We had bought this right before covid and wasn't able to use it and forgot about and while checking email I found my old reservation and call they were very accommodating and let me use my old reservation
Everything went incredibly smooth!!
Everything was amazing!! Great customer service!!
Enjoyed the stay and amenities
Enjoyed the stay and amenities. Not too far from attractions. Presentation is too long

Reply from GetawayDealz.com
Awesome customer service as usual
Awesome customer service as usual, great prices, will always use this site.

Reply from GetawayDealz.com
Incredible Memories!!!
This was an amazing property and wonderful people who are the life-blood of the resort!!! I would highly recommend this experience to everyone who is looking for TOTAL RELAXATION in a 5 Star Property.
I would highly recommend Westgate to my…
I would highly recommend Westgate to my family and friends the place is beautiful and they need to buy timeshares so they can have fun you have plenty of activity there for all the kids and we had a great time
Wish have NEGATIVE Rating
Wish have NEGATIVE making.
Stressful, unhealth conversation. Person on phone rude, I am NOT disqualify for discount as I am not US citizen. Lady on phone ask me question "Are you citizen on USA?" as I say NO Lady on phone hang on me. Do not understand the fact that not as citizen what it will make deference for my loyality for USA US Low and qualification of discount.

Reply from GetawayDealz.com
Wonderful Stay
Wonderful Stay. Only problem was closet dropped all our hanging clothes to the floor due to poor hinges.
Beautiful Resort. Would Love to Visit in the Near Future
We really enjoyed our stay
We really enjoyed our stay! The resort staff was friendly, the one bedroom was clean and pretty. The experience was really great!
Best service and make great vacation
Are they pet friendly
Very poor customer service. Degrading
Not sure what the problem is with your company but you guys are rude very rude. I like every American is struggling due to our own government and Society and get a simple getaway you guys made it harder to even get an approval let alone knowing about active programs.

Reply from GetawayDealz.com
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







