GetawayDealz.com Reviews 

532
TrustScore 4 out of 5

3.9

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See what reviewers are saying

Rated 5 out of 5 stars

I enjoyed GetawayDealz customer service... And I enjoyed my stay at Westgate Resort... Clean & well staffed... Thank you.... We stayed two nights & the room was really nice.... makes staying in reg... See more

Rated 1 out of 5 stars

SCAM SCAM SCAM DO NOT GET SUCKED IN. THEY OFFERED ME TWO PLACES IN ORLANDO THEN CALLED BACK AND TOLD ME THAT POLICIES RECENTLY CHANGED YESTERDAY AND THAT THEY COULD NOT OFFER ME A ROOM IN ORLANDO AS T... See more

Rated 5 out of 5 stars

I felt very comfortable from the beginning w this being a real deal. Nothing was hidden. It is exactly what they say. We actually wanted to buy the condo but for our travel job it wasn’t in the right... See more

Rated 5 out of 5 stars

It’s truly an amazing place to escape for few days or actually have a vacation with your love ones. One thing that I would say that should improve better is when giving the extended hours to the clien... See more

Company details

  1. Travel Agency

Written by the company

GetawayDealz.com is a leading provider of highly discounted vacation deals to some of the most popular destinations in North America, Mexico, Asia, and the Caribbean. We are able to provide these highly discounted vacation deals in exchange for guests agreeing to attend a 90-120 minute sales presentation of our resort partner's vacation ownership programs and products. We believe that if we offer the best deals and service, we can continue to build upon the success we have enjoyed since founding the company in 2010. We look forward to serving you and helping you to book your dream vacation.


Contact info

3.9

Great

TrustScore 4 out of 5

532 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 18% of negative reviews

Typically replies within 2 weeks

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3.9

All reviews

(532)

33 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy

Easy, quick & very thorough in answering any questions

7 July 2025
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Reply from GetawayDealz.com

Hi Linda. Thanks for taking the time to leave this review. We value your feedback. We are glad you found the process to be easy, quick & thorough. Enjoy your vacation!

Rated 5 out of 5 stars

Tracey was absolutely amazing and I'm…

Tracey was absolutely amazing and I'm so glad she was able to set my reservation

4 July 2025
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Reply from GetawayDealz.com

Hi Franklin. Thanks for taking the time to leave this review. We value your feedback. We are glad that Tracey was an awesome help setting your reservation. Enjoy your vacation!

Rated 1 out of 5 stars

Sounded like a scam until…

They get all your PERSONAL INFORMATION telling you that you need to have certain credit score to get that promotion. It sounds like a scam but then again IT IS A SCAM!
Don’t give out your information, especially your credit card info 👍🏼

24 June 2025
Unprompted review
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Reply from GetawayDealz.com

Hello Hugo. Thanks for taking the time to leave this review. We value your feedback. All of the terms and conditions of the promotional offer are listed on the website offer page for all of our vacation deals, including the need to meet the credit score requirement when required. Because the advertised prices are typically up to 80% off of the retail rates, our resort partners will only allow bookings from people that meet all of the qualifications. We understand the disappointment, but rest assured our discount vacation offers are definitely not a scam.

Rated 1 out of 5 stars

Scam through and through

Scam through and through! Lied about available dates and took my money anyway. Then told me I should have read the fine print that says the dates are not real on the website.

19 June 2025
Unprompted review
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Reply from GetawayDealz.com

Hi Walter. Thanks for taking the time to leave this review. We value your feedback. To clarify, we do not ask for or take credit card info on our website. Payment is only captured over the phone, after all terms and conditions have been reviewed carefully with each guest by our resort partner. Due to the extremely low prices, and limited availability with these rates, availability can change quickly. While we understand your disappointment, our offers are definitely not a scam. All terms and conditions are listed on the website offer page for all of our vacation deals.

Rated 1 out of 5 stars

After i done paid for the trip

After i done paid for the trip , got everything ready to go , hype my kids up for the trip , i receive an email the morning before i left for vacation stating that the trip is being canceled due to me traveling with westgate in 2024 .. if that was the case why didnt anyone say that on the phone while i was purchasing .. I wasted so much money for nothing!!!!!

12 June 2025
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Reply from GetawayDealz.com

Hello,
Thank you for your feedback. We understand why you would feel disappointed. However, as per the Terms and Conditions put forth by our Resort Partner, there are certain promotions that you will not qualify for if you have previously taken advantage of one. If you mentioned on the phone that you had not previously booked one of these promotions with the Resort but later it is verified that you indeed had, then you would not be qualified after all. The money that is taken at the time of booking is only to hold your dates and you are not charged until check in. So in this case, your money was not charged/returned since you did not check in. Please give us a call if you have any other questions we can help you clarify: 888-567-1825

Rated 5 out of 5 stars

Very clear communication and answered…

Very clear communication and answered all of my questions. I felt comfortable booking over the phone knowing this was a trusted company. The rep I spoke to was very accommodating to our needs.

11 June 2025
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Reply from GetawayDealz.com

Glad to hear it. Thank you for your feedback.

Rated 1 out of 5 stars

Warning

Warning: Bait-and-Switch Scam – Stay Away from Getaway Dealz!

Do NOT fall for the “promotion” rates offered by Getaway Dealz. This company is running a complete bait-and-switch scam. Over the phone, they ask you a series of qualifying questions, and if you meet their criteria, they confirm your booking at a discounted rate. Sounds legit, right? WRONG.

Once you arrive at the resort, they make you fill out ANOTHER questionnaire—and if any of your answers don’t match what you said over the phone, they immediately disqualify you and force you to pay the full price, which in my case was $500.

This is AFTER they had already approved my eligibility over the phone and accepted my payment. They conveniently fail to mention that you’ll need to show proof of income at check-in, and they wait until you’re there in person—on vacation—to drop this bombshell.

When I called corporate to explain the situation, I was shocked to be called a liar. There was zero accountability. No one was willing to take responsibility, and I was left paying the full price for a trip I booked under false pretenses.

This company does NOT honor their word, their fine print is misleading, and their customer service is beyond unprofessional. Save yourself the frustration, money, and disrespect—do NOT book with Getaway Dealz.

9 June 2025
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Reply from GetawayDealz.com

Hello,
We have traveled hundreds of thousands of people through the years and no one has experienced an issue like this unless they are purposefully changing or altering information. If you provided different information at the time of booking and then changed the information once you got there, then yes there would be a problem as the one you described. All we can do is honor our word: which is that if you qualify for our promotion and attend the presentation, you will get to save hundreds of dollars on your vacation. Regards.

Rated 5 out of 5 stars

Sergio was great!

Sergio was very helpful in booking our stay. We leave June 30th I’m just hoping everything is what he said it would be.

9 June 2025
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Reply from GetawayDealz.com

Glad to hear it. Thank you for your feedback.

Rated 5 out of 5 stars

Good

It’s was easy and the personality was great

11 June 2025
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Reply from GetawayDealz.com

Thank you. We appreciate you for your feedback.

Rated 1 out of 5 stars

Westgate resort Orlando silent Robber

I want to leave this review for you because of 3 days vacation I passed in your hotel you forced me and layed me to buy a timeshare now i already paid 37000 dollars to avoid you mess my credit as you already did . I hope one day USA president or the Senate can touch this point with guys . It’s not fair stollen the people like that .

13 July 2024
Unprompted review
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Reply from GetawayDealz.com

Hello. Thank you for taking the time to leave your feedback. As it is explained during the reservation process there is NO obligation to purchase anything, only to attend the presentation in order to qualify for the discounted package. So if you chose to purchase a timeshare and are currently experiencing issues relating to that, we would encourage you to contact the resort. We hope that your booking process with us however was satisfactory.

Rated 3 out of 5 stars

Reduced room 4 timeshare...ended up paying near full price

They told us we were pre approved over the phone for a timeshare presentation to get a room at a reduced rate once there they told us we weren't approved and charged us a fine for not going to the timeshare. We ended up still getting the room at a reduced rate but had to pay a 275$ fee

4 June 2025
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Reply from GetawayDealz.com

Hello. Thank you for your feedback.
As it is stated in our Terms and Conditions and as is explained during the Reservation process, you have to attend the presentation in order to receive our discounted packages. If you do not qualify or if you do not attend the presentation, then you would not be able to take advantage of our up to 80% discount. Regards.

Rated 5 out of 5 stars

Clean

Clean. Staff professional

9 June 2025
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Reply from GetawayDealz.com

Thank you. We appreciate you for your feedback.

Rated 1 out of 5 stars

Looks scam your…

It looks scam they just get all your info and then deny reservation for no reasons

6 June 2025
Unprompted review
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Reply from GetawayDealz.com

Hello Riaz. Our offer is definitely not a scam. We have been in business since 2010 offering resort promotions and have traveled hundreds of thousands of families on our promotions. Per the terms and conditions listed on every offer page, our promotion has qualifications that are set by the resort developer including demographic requirements that you must meet in order to participate and enjoy the 80% discount. If you have any doubts after reviewing them, please reach out to us at 888-541-5714 and we will answer any questions or concerns you still have.

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