The fabric they use is not good the seaming tear and totally useless after a wash in machine might aswel use as a rag cloth
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It give me the wrong location to get my coach and I ended up not going on my journey! I even went to 2 coach stations and both said they didn’t the company Snap and my ticket wasn’t valid.
Company replied
It was simple and easy to book a journey. Unfortunately, the driver was delayed at the pickup due to an accident in London. It was over 1.5 hours late but they kept us informed of developments. Will t... See more
Company replied
Outstanding service from Oxford to Bristol and back (takes roughly 1 hour 15 minutes each way). Much better than the National Express which takes 3 hours to travel the same distance for a higher fare.... See more
Company replied
Company details
Information provided by various external sources
Welcome to Sn-ap: Premier league coach travel, on‐demand. Our system matches people wanting to make similar trips with the top drivers and coaches from the the country's very best independent operators.
Contact info
Hatherley Mews 1, E17 4QP, London, United Kingdom
- 020 8088 2475
- helpteam@getasnap.com
- getasnap.com
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Unrecoverable
The fabric they use is not good the seaming tear and totally useless after a wash in machine might aswel use as a rag cloth
Amazing company
Amazing company, always able to speak to someone and very professional

Reply from Snap
Great company
Cheap, very reliable. The coach tracking makes life simple. Drivers have been helpful and kind. Snap founder on the bus for random prize draw, he was friendly and made the ride interesting. Great experience!!

Reply from Snap
Brilliant!
We tried Snap for the first time as the trains during this time of year are always mad. Everything was really easy; the pickup points in Cardiff are convenient, the bus was comfy (and not busy at all), and we arrived in London more or less on time. Our tickets were also very cheap despite being purchased very last minute.
I would definitely travel with Snap again, and this is coming from someone who avoids the other two big coach companies like the plague!

Reply from Snap
Outstanding service from Oxford to…
Outstanding service from Oxford to Bristol and back (takes roughly 1 hour 15 minutes each way). Much better than the National Express which takes 3 hours to travel the same distance for a higher fare. Even better then the train considering the price and ease of travel. Also, Snap drivers are very friendly and cordial. Coaches are well-maintained and the journey is very comfortable. I strongly recommend traveling by Snap coaches.

Reply from Snap
Extremely cheap and reliable service…
Extremely cheap and reliable service from London to Bristol. I would highly recommend and would not hesitate to use again.

Reply from Snap

Reply from Snap
Easy trip to London from Bristol
Easy trip to London from Bristol - driver was lovely and the bus was nice & spatious - not overbooked and packed like a train! No traffic at all (went at 10am) and very convenient drop off and pick up spots. Will be using snap again!

Reply from Snap
Trip to and from Bristol was great
Trip to and from Bristol was great. Only slight blemish was that the chargers were not working on the coach heading back to London. Would bring a power bank just in case. Would 100% recommend.

Reply from Snap
BIG improvement 2nd time round…
After a mixed initial experience with Snap I wanted to give them another chance and found their customer service exceptional there on after. Bodes well for a growing company and service!

Reply from Snap
Excellent journey
Excellent journey
Today, again we booked it from Birmingham to London return journey.
I must say, this is very good and economical journey for 2 of us.
Keep it up Snap.

Reply from Snap
Cheap, simple, on time
Cheap, on time and dropped off in central London.
Pick up on time and nicely back to Nottingham for estimated time.
Quiet coach journey to sleep or relax.
Will definitely be booking again!

Reply from Snap
Great service!
Great service!! We were very happy with everything!! Our recommendation!!

Reply from Snap
Worth every penny
Perfect timely arrival, friendly drivers and great prices.

Reply from Snap
It was simple and easy to book a…
It was simple and easy to book a journey. Unfortunately, the driver was delayed at the pickup due to an accident in London. It was over 1.5 hours late but they kept us informed of developments. Will try again as it seemed that this was a one-off delay.

Reply from Snap
first SNAP coach journey
Its my first coach journey with SNAP .I was sceptical of the 9/10 rating on the website because the seats were the cheapest I had come across .I decided to give them a try as they were offering a free return trip .And can i just say ,this is the best coach journey of all time ;made extra special with coach driver Benson who went above and beyond my expectation. He was extremely hospitable ,comical and interactive .There are a variety of coach stops throughout Cardiff ,the coach itself was fairly comfortable ,the journey was quick .Forget nationalexpress and megabus ,SNAP coaches match or exceed them in all categories! I would definitely encourage anyone to try it and see for themselves .

Reply from Snap
A really great service for a great price
A really great service for a great price! Arrived mostly on time and I had a very comfortable journey! Would absolutely recommend I only wish they went more places

Reply from Snap
Absolutely brilliant coach all under 2…
Absolutely brilliant coach all under 2 yrs old everything you need for a comfortable journey wifi clean useable toilets friendly drivers and on time and keep you informed would highly recommend xx

Reply from Snap
This is a very simple system
This is a very simple system, just turn up and go! Travelled from St Pancras station and the instructions for finding the departure point were very clear,
Using a ticketless system, you can book on line and the driver will have your details on an iPAD or smart phone. Coach was very comfortable, not crowded and was pleased to discover a USB charger by the seat.
There are several drop off points in Bristol, and i went as far as Clifton Down station, which was handy as i was then able to access the rail network to travel on to Weston Super Mare.
The return journey was quick and I had the best seat at the front. There is an uber type system where you can track your coach on your phone if you aren't boarding at the starting point. This was reassuring. Thanks for the great price!

Reply from Snap
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