Well i wher under the expresion that i would make a provet on this platform but i where not even give a change to start . The person that assist me with the setup with my acount didt assist me at all... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Regarding Jeremy I will confirm that he responded promptly to my cancellation request However i will be looking for the refund in my card, and at that time I will come back to say THANK YOU
I need to clarify my experience with Getartscrafts. It seems I mistakenly registered for their services without fully understanding what I was signing up for. This was entirely my oversight, and I e... See more
Thank you for all your assistance and prompt response and the promise of reimbursement I am so pleased with the service and understanding. Once again thank you.
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
ATTENTION: getartscraft is pure fraud
ATTENTION: We experienced that GETARTSCRAFT (dot) com is pure FRAUD. They do NOT reimburse falsely made payments even if contacted several times. NEVER spend a penny there!!
I rcvd a mail from Telekom Germany promising an iphone for existing 'bonus points' plus a 19.95 payment to getartscraft . com. No iphone, no reimbursement even after multiple inquiries. 15 months have passed without getting my money back. PURE FRAUD.
Good and Helpfull service Imani
Thank you Elsa from the Escalation Team…
Thank you Elsa from the Escalation Team for solving my issue.
THERE IS NOTHING WRONG, I CURRENTLY DO NOT HAVE ANY INTEREST IN YOUR ONLINE STORE.
THERE IS NOTHING WRONG, I CURRENTLY DO NOT HAVE ANY INTEREST IN YOUR ONLINE STORE
Handle customer complaints/requests…
Handle customer complaints/requests promptly. Thank you
I didn’t like the way you treated me
I didn’t like the way you treated me, I paid P29 after I was told I won iPhone 16 and it didn’t reach me. That’s not good at all
Unauthorised Subscription through facebook links
Firstly I never signed up for this or should I say it was disguised as something else. When I questioned it I was told that my refund was being processed but I need to write a 4 or 5 star review before they would finalise the refund. Obviously I refused to advertise that I had been helped before my problem was actually resolved. To date, almost 3 weeks later, I have still not received my refund, whoever these people are, they are not running a legit ethical business.
Review Update 21/11/2025
I have been asked for more info - to date nothing has changed. I receive mails asking me to take down my review before my credit will be passed. On principal alone I would rather lose the money than retract. There was a facebook link to a Sportsmans Warehouse discounted bag giveaway which I followed, entered my information only to then find I had been "signed up" to a subscription for 2 separate entities who now had access to my bank account without my authorisation and when I immediately went in to cancel there was a note that my cancellation was recorded but my subscription had to play out for another 2 weeks or something and in that time more money was deducted from my account. Getartscrafts was one of the entities and there was another, I can no longer recall the other but both were subscriptions for things I would never use and definitely not on a subscription basis. Surely I cannot be the only one who this has happened to. I cannot in good conscience choose a refund obove protecting the public and their limited resources.
Thanks to Eugene my problem was solved.
I been canceling the membership and ask…
I been canceling the membership and ask for refund for the past couple days. But no help. I think this is scam
Helpful and easy to use
I didn't sign up for you guys to debit…
I didn't sign up for you guys to debit on my account. Very poor
I need to cancel my membership and Kate…
I need to cancel my membership and Kate is helping me do this.
Thank you Ryan for your help
Thank you Ryan for your help, so nice nad helpful
I’m happy of how they responded to my…
I’m happy of how they responded to my case, because I don’t khow how I joined the Getartscrafts ‘ I think my kids joined it by mistake they always playing games with my phone
I haven't placed any orders but taking…
I haven't placed any orders but taking charges on my account???
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








