GetAgent Reviews 

9,919
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,770 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly and exceptionally knowledgeable staff for providing fast, practical advice and connecting them smoothly with top local estate agents. Consumers deeply appreciate the thorough guidance, clear market statistics, and consistently efficient communication received throughout their entire residential property selling journey. However, some reviewers were not happy with unexpected contact, noting that their personal contact details were sometimes shared with outside third-party agents without explicit permission. A few other people also felt that using this portal might eventually lead to significantly higher estate agent fees or persistent marketing calls.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting friendly, knowledgeable, and... See more

Customer service

Consumers find customer service to be positive, frequently praising the rapid response times, helpful advice,... See more

Service

People report positive experiences with service, often highlighting the helpful and polite staff who provide... See more

Customer communications

Reviewers mention positive feedback about customer communications, noting that follow-up calls and emails are... See more

Response time

Customers consistently note positive experiences with response time, frequently highlighting that agents make... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ayanna was very helpful in the early stages of our initial buying experience. We will return to her in due course once our buy/sell project is more developed. Getagent has started the ball rolling by... See more

Rated 5 out of 5 stars

I approached Get Agent on line, with view to being advised the best estate agents to try for my property sale. The information and suggestions came back very quickly. Imagine how pleased and pl... See more

Rated 5 out of 5 stars

Lazim Miah was excellent. He gave me so much information and great questions to ask which gave me a lot of confidence when arranging valuations and choosing an agent. We signed with an agent 2 days la... See more

Rated 5 out of 5 stars

I highly recommend Sterling Estate Agents in Berkhamsted. They supported me throughout my House Move, were experienced, proactive and always kind and supportive.i am an older person and they advised m... See more


Company details

  1. Real Estate Agency

Written by the company

Choosing an estate agent shouldn't be a gamble! We use data to find you the best agents to sell your home. Compare performance and fees quickly and easily. All for free!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(9,919)

1,748 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service & Advice

I spoke with Amelia Denton and she was really helpful, friendly and gave great advice. I really appreciated the time she spent talking with me, the advice she gave and recommendations she made backed up with statistics. Thank you Amelia!

16 September 2026
Unprompted review
Rated 5 out of 5 stars

Ayanna very helpful contact

Ayanna was very helpful in the early stages of our initial buying experience. We will return to her in due course once our buy/sell project is more developed.
Getagent has started the ball rolling by having estate agents call us to arrange a valuation.

14 September 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service , Jordan Godchaser
( what a great name ) was great and so full of information that I needed. Thankyou Jordan.

16 September 2026
Unprompted review
Rated 5 out of 5 stars

Josh Edwards had an excellent knowledge…

Josh Edwards had an excellent knowledge of all that was asked of him and better still, he followed up on the actions he said he would within only a matter of minutes. I would thoroughly recommend him, if you have need of services from this company.

16 September 2026
Unprompted review
Rated 5 out of 5 stars

I was talking to Chloe Maltby and she…

I was talking to Chloe Maltby and she was very helpful and friendly. and she gave me great advice and hints on what to do and questions to ask to find the right agents to value my house and find the right house to buy.

12 September 2026
Unprompted review
Rated 5 out of 5 stars

Great help from Get Agents Kamil Wojtowicz

I approached Get Agent on line, with view to being advised the best estate agents to try for my property sale.
The information and suggestions came back very quickly.
Imagine how pleased and pleasantly surprised I was , to receive a follow up call from Kamil Wojtowicz from Get Agent, the next day.
I told him I had already contact one of the agents and was very impressed.He then sent me a check list of questions to ask and further recommendations.
This was really helpful and I was very impressed with him and the company

15 September 2026
Unprompted review
Rated 5 out of 5 stars

Good advice

Ahmed was very helpful with some good advice.
Sent me a follow up email and some recommendations.

14 September 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful and friendly service

Very helpful and friendly service. My details were forwarded to the best estate agents in the area. Very quickly the Estate agents got in touch with me to arrange a valuation. A very easy process.

14 September 2026
Unprompted review
Rated 5 out of 5 stars

If you do not put your property for…

If you do not put your property for sale; it helps to have knowledge of the background of your local Estate Agents especially as prices fluctuate plus offers you the client their business plan for your property You were very helpful, thank you.

6 September 2026
Rated 1 out of 5 stars

Refuses to let tenants publish legit reviews, yet will let dodgy agents post fake ones

GetAgent is a very strange website. The company will happily publish clearly fake, 5-star reviews all written by an estate agent themselves, but dare you - a long-suffering tenant - try to give an honest review that adheres to the company's guidelines, they won't bother publishing it. It's almost as if GetAgent are receiving some kind of financial incentive for boosting the profile of estate agents, by dis-allowing anything that isn't a 4- or 5-star review.

In my case, my former lettings agent committed some serious breaches (all backed with proof) and was incredibly rude and unprofessional throughout my tenancy. So imagine my surprise when I saw consistently glowing, 5-star reviews about the same company and how supposedly friendly, "exceptionally helpful and responsive" the agent is. Plus constant glowing praise towards the agent's director, as if he's some kind of demi-god. This is very much at odds with negative reviews about the agent on other websites, which completely vindicate my own complaints and concerns.

If GetAgent thinks that a company whose 90% of reviews are all written by people with the exact same naming convention - e.g. "John-S10" and Barbara-M40" - coupled with overly-effusive, marketingese that no normal member of the public would use to describe any agent - e.g. "super helpful" and "really exceptional service" repeated numerous times in different reviews - plus the persistent, grammatically questionable use of "(!!)" in various reviews, the company seriously needs to re-assess its priorities.

14 September 2026
Unprompted review
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Reply from GetAgent

Hello,

We’re sorry to hear about your experience and concerns. We’ve requested further information through Trustpilot so we can investigate your feedback fully and discuss it with you directly.

GetAgent treats all reviews fairly. Reviews may be subject to verification if questions arise about their source or whether they meet our guidelines. This process applies equally to positive and negative reviews.

Once we receive the requested information, we’ll review what happened in your case and explain our findings, including our approach to verification.

Rated 5 out of 5 stars

Lazim Miah was excellent

Lazim Miah was excellent. He gave me so much information and great questions to ask which gave me a lot of confidence when arranging valuations and choosing an agent. We signed with an agent 2 days later and sold our home 2 days after that, before it was even on the market. Well worth contacting Get Agent

5 September 2026
Unprompted review

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