I appreciated all the help that I received from Cool Box employees - Kerry, Ty, and Lee. They really seem to care about their job and they never got upset or acted irritated about the many request... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Wanted to take the time to share that renting from Cool Box was very organized, friendly, professional and most importantly fit our budget. For example, most rental places want a monthly rental. Coo... See more
Coolbox was great to work with. Customer service reps were very helpful and we had our Coolboxes picked up and delivered with no problems. Contents were in perfect condition after storing for over a y... See more
Cool box worked out great for our business remodel. I needed to free up floor space in our salon (Forever Beauty Hair and Nails, Milpitas, CA) and be able to receive new items for the remodel. This en... See more
Company details
Written by the company
Cool Box Portable Storage is the best way to move and store all of your belongings. Get affordable local and long-distance moving. Spend more time on other moving matters, we'll do all the driving.
Contact info
United States
- 1-888-943-8266
- info@getacoolbox.com
- getacoolbox.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super service from all employees…
Super service from all employees ,delivery all 10 plus if I ever need again they will be my choice.Price right nice clean box. On time delivery and pick up.
This was our first time to use Coolbox…
This was our first time to use Coolbox storage. We were renovating the garage and it was convenient, affordable and everyone we worked with could t have been nicer. Glad there is this option out there. Would definitely use them again.
Responsive and helpful drivers with on…
Responsive and helpful drivers with on time delivery and pick up.
They were on schedule in their…
They were on schedule in their deliveries and pickups. The drivers were pleasant and professional.
I would totally recommend cool box…
The guy who brought me the cool box was extremely nice. And very professional. I gave him a tip. I would have given him a bigger tip. If i had more money on me. He called me when he left to come here. And he did that when he picked up the next day. I would totally recommend cool box to other people. And when i need it again. I will be calling cool box up.
Super easy and convenient!
Such a great company
Such a great company, honest, reliable and responsive. Way better priced then the "bigger" named companies.
My overall experience with cool box has…AWESOME
My overall experience with cool box has been great! Easy to work with and did everything they could meet all the times and places we need things moved.
Cool Box Driver Alipio deserves a RAISE! He's a keeper.
Coolbox was a bit expensive, but I guess aligned pricewise with other rental box companies. Aside from that, when you order a Cool Box, REQUEST ALIPIO as your driver. I know you can't actually request drivers....but at least that's the sentiment! Even though personally I can be picky about protecting our driveway from damage, Alipio went way over and above the call of duty to make sure our driveway was protected and didn't block our court for any longer than needed to deliver and pick up our container. He was super careful and thoughtful and methodical (and patient) about placing and retrieving the container safely. He navigated in a tight space too..... plus he's a really nice guy.
ASK FOR ALIPIO in San Jose Bay Area if you order a CoolBox!
Overall Happy
Customer service on the phone was good. 1st guy who brought our box out wouldn't move the box in by 6" to make it easier to get through with furniture, since we had stager coming and we were also selling furniture. With a little fus, they sent another guy out, clearly more experienced and he did the move. Box itself and price lower than other Companies we called. Did good with the pick up time. I'd use them again.
It was a great experience
It was a great experience! From the first telephone conversation to the picking up the pod, perfect!
I would use you again if ever needed to! Our neighbors got a pod because they saw us with one and how easy it was!
Sincerely,
Amye Patel
Thank you for your help with our…
Thank you for your help with our remodel. Your pricing is much better than the competition!
Excellent company
Excellent company. Very easy to work with and versatile with delivery date changing.
Ordering a cool box could not have been…
Ordering a cool box could not have been easier. The price wasa savings compared to storage facilities where you have to load your stuff and transport it there. The cool box was left right on my property for accessibility. The entire process was easy and professional. I would strongly recommend cool box storage for all your storage needs.
Great Service!
Great Service!
Service was personal and attentive. The box was clean and insulated. Delivered and removed perfectly. Couldnt be more happy.
The whole process was made easy for us
The whole process was made easy for us. We really appreciate the convenience of the Cool Box and the staff was very professional and friendly
Positive experience
So easy to rent and arrange for delivery and pickup. When we needed to extend our contract a few weeks we were charged the same rate! So expected a price gouging. Very pleased with the whole experience.
Thank you!
Cool Box always comes through for our…
Cool Box always comes through for our company when we need them!
Kerry is amazing!
Cool Box was great
Cool Box was great! On time and nothing was damaged in storage or transport. Good prices and service. One "negative" I would say is website stability. I had a new house built and closing dates got pushed a few times and every time I had to reschedule the site was down and couldn't change dates. Luckily their phones were still up and the staff I spoke to over the phone were always helpful and it was easy talking and working with them to change things around!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








