German Engineering Car Sales  Reviews 

118
•
TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

Very poor service dropped my car into get scuff repainted had my car for 5 days collected it nothing done, now my driver door is catching on back door wasn’t like that why I left it there, Don’t re... See more

Rated 5 out of 5 stars

Sold a car to GEC - no hassle at all, paid immediately for a price much better than others offered. They then serviced my wifes car, far cheaper than Mercedes Cambridge quoted and just as good (have... See more

Rated 4 out of 5 stars

Viewed an Audi Q3, was clean and tidy, as was engine bay, 4 odd tyres but all legal. Easy to deal with, car had a long M.O.T. We went for a test drive and everything seemed fine, still no lights... See more

Rated 1 out of 5 stars

Unfortunately, can't be trusted. "Fully serviced" promised that they give is a lie - the car did not have brake fluid changed, adblue was half empty, dont even know if they bothered to change the oil,... See more

Company replied

Company details

  1. Car Dealer
  2. also in
  3. Auto Repair Shop

Written by the company

German Engineering Car Sales team have been specialising in German-engineered, low mileage, used cars for over 80 years. With years of experience, we can handpick the finest cars on the market and prepare them for sale in our workshop. Starting from the technicians that carry out full routine checks, service and adding a new year’s MOT before passing the car down to our valeting team that takes pride in making the car good as new. Our SMART bodywork team are always on hand to carry out any necessary smart repairs needed for the car to be ready for sale in the best condition possible. G E C Sales takes pride in being able to offer one of the most competitive prices on the market without having to compromise on the value of service being offered. Our cars are all sold with a standard warranty while having the option to extend with our third-party warranty for up to 3 years. By working with the finest motor warranty company in the car sales market our customers are covered for multiple claims with packages covering wear and tear items too! We also specialise in finding our customers the best finance packages in the market with one of the best rates. All of our services are available to our customers digitally, quickly and remotely so we can arrange your finance for you from the comfort of your home. Our customers are rewarded with a 20% discount on any maintenance services for life with our workshop! From servicing, tyres, repairs and SMART bodywork our workshop is equipped with a fully qualified team with years of experience under their belt. We also offer a delivery service to your doorstep anywhere in the UK. We accept all part exchanges, cars and vans. With over 150 cars in stock, we offer a wild selection to suit every customer's needs and desires. Whether it's an upgrade for your car or service to maintain, German Engineering Car Sales are here to offer the best service available for you.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

118 reviews

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2.5

All reviews

(118)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very efficient service

Very efficient service, the staff was approachable and helpful in their service. Love my new car and I’m glad I got it from the right place!

13 October 2020
Unprompted review
German Engineering Car Sales  logo

Reply from German Engineering Car Sales

Thank you for your kind review :)

Rated 5 out of 5 stars

Best service and great deals

Best service and great deals. The staff and managers are absolute gold.

12 October 2020
Unprompted review
German Engineering Car Sales  logo

Reply from German Engineering Car Sales

Thank you and we look forward to seeing you again in the future :)

Rated 5 out of 5 stars

This place has lots of choices for…

This place has lots of choices for cars, me and my wife managed to find our ideal family car and recommend these guys highly. Adam one of the staff members was very friendly and helpful throughout the process, made us feel very comfortable - very happy with our purchase 👍

12 October 2020
Unprompted review
German Engineering Car Sales  logo

Reply from German Engineering Car Sales

Thank you for your kind words, it was wonderful doing business with you. All the best!

The GEC Team

Rated 5 out of 5 stars

Car transaction

An excellent experience in dealing with a friendly helpful company.
Was given an excellent deal and can highly recommend them and wouldn't hesitate to return in the future

12 October 2020
Unprompted review
German Engineering Car Sales  logo

Reply from German Engineering Car Sales

Thank you, Michael! We look forward to seeing you in the future! All the best :)

Rated 5 out of 5 stars

Brilliant customer service

Amazing customer service! Thank you to Hawad it was a pleasure to deal with. I just love my car!

12 October 2020
Unprompted review
German Engineering Car Sales  logo

Reply from German Engineering Car Sales

Thank you for your kind review.

All the best

GEC Team

Rated 5 out of 5 stars

Great service from German engineering…

Great service from German engineering car sales. Professional sales team and would highly recommend to anyone looking to purchase a good quality used car.

12 October 2020
Unprompted review
German Engineering Car Sales  logo

Reply from German Engineering Car Sales

Thank You :)

Best wishes

GEC Team

Rated 4 out of 5 stars

Sales service staff

The sales, service and staff was a goof experience. Made to feel a priority and needs are listened to plus try to meet these without sacrifice.

12 October 2020
Unprompted review
German Engineering Car Sales  logo

Reply from German Engineering Car Sales

Thanks for the great review Louise! We appreciate your feedback

Rated 5 out of 5 stars

Roadside breakdown recovery and repair

I required assistance and was promptly, professionally, collected from roadside. I was provided with high quality servicewith repairs and set on my way. The car is great after the recovery & repair.
Highly recommended, great customer care. Will use again anytime without reservation. A*****

12 October 2020
Unprompted review
German Engineering Car Sales  logo

Reply from German Engineering Car Sales

Thanks for the great review Syed :) We appreciate your feedback

Rated 5 out of 5 stars

They have the best car showroom

They have the best car showroom. And the best professional staff. Wish them all the best

12 October 2020
Unprompted review
German Engineering Car Sales  logo

Reply from German Engineering Car Sales

Thank you for your great feedback and if we can be of any further assistance in the future then do get in touch.

All the best

The GEC Team

Rated 5 out of 5 stars

Great guys with exceptional knowledge…

Great guys with exceptional knowledge of specific car your after

12 October 2020
Unprompted review
German Engineering Car Sales  logo

Reply from German Engineering Car Sales

Thank you for your great feedback and if we can be of any further assistance in the future then do get in touch.

All the best

The GEC Team

Rated 5 out of 5 stars

Helped me out as much as they could

Helped me out as much as they could. Glad I choose to go there for my car.

12 October 2020
Unprompted review
German Engineering Car Sales  logo

Reply from German Engineering Car Sales

Thank you for your great feedback and if we can be of any further assistance in the future then do get in touch.

All the best

The GEC Team

Rated 5 out of 5 stars

Excellent service

Excellent service, I brought car from them nearly three years ago and car is still running good. Also I been using they're 20% discount for any repairs and service etc. Very friendly people and great experience.

12 October 2020
Unprompted review
German Engineering Car Sales  logo

Reply from German Engineering Car Sales

We appreciate the kind feedback. We hope to serve you again in future. Thank you. GEC team.

Rated 5 out of 5 stars

Five star customer service

Best customer experience I had when buying my car, great quality motors. Couldn’t of asked for a better dealer to deal with my enquires.

12 October 2020
Unprompted review
German Engineering Car Sales  logo

Reply from German Engineering Car Sales

Thank you for your great feedback and if we can be of any further assistance in the future then do get in touch.

All the best

The GEC Team

Rated 5 out of 5 stars

A very professional and friendly service

12 October 2020
Unprompted review
German Engineering Car Sales  logo

Reply from German Engineering Car Sales

Thank you for your great feedback and if we can be of any further assistance in the future then do get in touch.

All the best

The GEC Team

Rated 5 out of 5 stars

Buying a new car is not the easiest of…

Buying a new car is not the easiest of tasks but the team at German Engineering have made my experience a very good one with their honesty, transparency and hospitality. I would strongly recommend them to anyone wanting a hassle free car buying experience. A Big Thank You German Engineering.

12 October 2020
Unprompted review
German Engineering Car Sales  logo

Reply from German Engineering Car Sales

Thank you for your great feedback and if we can be of any further assistance in the future then do get in touch.

All the best

The GEC Team

Rated 5 out of 5 stars

Excellent friendly and polite staff…

Excellent friendly and polite staff definitely do business with them again Very very honest and after Care is excellent

12 October 2020
Unprompted review
German Engineering Car Sales  logo

Reply from German Engineering Car Sales

Thank you for your great feedback and if we can be of any further assistance in the future then do get in touch.

All the best

The GEC Team

Rated 5 out of 5 stars

Great dealership

Great dealership! Sold me an Audi A7 6 months ago and just went back for a full service and got a 20% discount for buying the car from them. The car has not let me down or given me any problems. I love my car and have already recommended to family and friends which they have bought from them too and they have had a great experience too!
Thanks guys

12 October 2020
Unprompted review
German Engineering Car Sales  logo

Reply from German Engineering Car Sales

Thank you for your great feedback and if we can be of any further assistance in the future then do get in touch.

All the best

The GEC Team

Rated 3 out of 5 stars

Disappointed, please go through car you look to purchase with a fine tooth comb..

Please make sure you check trust pilot or get other local people’s opinions before buying from these people. I wish I would’ve done! Touch wood I can’t fault my car, it runs smoothly and I’ve had no issues however I have only had it a month. All was well, friendly enough staff when viewing the car to buying it, the staff member even helped me sort my insurance etc. However, I was given two faulty keys, yes the car drives with either of the keys in but I’ve had so many problems locking it & unlocking it resulting in me having to leave it unlocked wherever I go. I’ve emailed German engineering twice now as I’m still within my 3 months warranty but got no response!! I tried everything, every key battery under the sun, nothing worked. I can’t even lock it manually. I can only assume they were aware of this problem before selling me the car hence why they may be ignoring me now. I looked to leave a review on their website but funnily enough there’s no option to leave a review so they must be in control of it, and of course, they’re all good reviews on their website. I’ve had to go to the car brand directly in Cambridge to order a new key which has cost me £190.. I would never have expected to have to do this but sadly I wasn’t left much choice. Please be aware and check EVERYTHING on the car before buying.

30 September 2020
Unprompted review
German Engineering Car Sales  logo

Reply from German Engineering Car Sales

Hi Nina,

Thank you for your feedback.

Nina, unfortunately, I can not locate any emails from yourself to us so maybe you have emailed the wrong email? We are more than happy to help you if you email our aftercare team that are always on hand to help our customers further after the sale. The email is customerservices@germanengineeringcarsales.com

Our aftercare team will be more than happy to help.

All our cars are inspected, serviced and MOT and fully valeted before sale. Understandably, as we are dealing with second-hand cars, we understand that issues may occur suddenly that you can not predict and that is why our 3 months warranty plus our Aftercare team are always at hand to help when this happens.

Please get in touch if there is anything else we can assist you with further :)

Thank you

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