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Rated 3 out of 5 stars

Georg Jensen Damask offers high-quality products with reliable international shipping. The duvet covers and table runners are luxurious and beautiful, and the ordering process is smooth. However, inte... See more

Company replied

Rated 1 out of 5 stars

Ordered two bedsheets for 160 euros and paid for it, bedsheets received with ...... an additional £84.82 charged by FedEx for Duty Tax (£11.37) + VAT Tax (£49.45) + Deferment Processing Fee (£20) + VA... See more

Company replied

Rated 5 out of 5 stars

I have been delighted with every purchase from Georg Jensen Damask. Both design and quality are consistently superb. Some tablecloths have been in used now for many years and been laundered over and o... See more

Company replied

Rated 3 out of 5 stars

Returns.: I believe you want to sell your items international, then make sure you have a return agent in the country you sent items to. It is very difficult to get unwanted items returned outside EU... See more

Company replied

Company details

  1. Decoration and Interior Design Store

Written by the company

Today, contemporary trends and expressions are woven into the textiles, as we work with textile artists, architects and designers to explore the full range of possibilities for creating ageless designs. From characteristic textures and beautiful details to retellings of patterns from our design archive. We are as passionate about aesthetics and functionality as we are about history and craftsmanship. All our products are woven with the purpose of bringing joy. Like little stories about quality, care and well-being.


Contact info

3.4

Average

TrustScore 3.5 out of 5

117 reviews

5-star
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1-star

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Rated 5 out of 5 stars

It was remarkable how quickly I…

It was remarkable how quickly I received my items shipped to the United States. I only wish you sold Duvets in addition to Duvet covers. I can't seem to find a Duvet in Denmark that can be shipped to me. The website was very easy to use. The shipping cost was reasonable and my Duvet covers are perfect.

21 June 2022
Georg Jensen Damask logo

Reply from Georg Jensen Damask

Hej Anne

Thank you so much for your 5-star review and for taking the time to share your feedback with us.

We are delighted to have you as a customer, and we hope that you will enjoy and treasure your Damask product for many more years to come.

We wish you a great day and look forward to welcoming you back at georgjensen-damask.com.

Best regards,
Dorte
Georg Jensen Damask

Rated 5 out of 5 stars

Great quality above all

Great quality above all! But also arrived quickly, and overall shopping experience was immaculate.

5 June 2022
Georg Jensen Damask logo

Reply from Georg Jensen Damask

Hej Mr. Matan Daube

Thank you so much for your 5-star review and for taking the time to share your feedback with us.

We are delighted to have you as a customer, and we hope that you will enjoy and treasure your Damask product for many more years to come.

We wish you a great day and look forward to welcoming you back at georgjensen-damask.com.

Best regards,
Dorte
Georg Jensen Damask

Rated 1 out of 5 stars

A way to go out of business online

Has bought for 1000s of euros with you and customer service, product, delivery have been excellent. This last order has turned into exactly the order that shows you whether a brand is up to it when things are not straight forward. You delivered napkins called yellow and that should match the Silvia Easter Cloth but they had a completely different yellow so impossible to use. A pick-up was aranged but noone came despite me spending half my holiday in Sweden onlin with your freightforwarder's HQ team in Denmark. I have now brought the napkins with me to France where I live and if they hadn't had such a horrible color i would keep them. I will now have my UPS account pick them up and send them back to you (which will cost more than the napkins) and then according to your customer service get reimbursed by you. I have my own online brand and if we worked in this way we would have gone out of business a long time ago.
Best

Claus Lindorff
CEO & Founder
RON DORFF
rondorff.com

28 April 2022
Georg Jensen Damask logo

Reply from Georg Jensen Damask

Dear Claus

I refer to our several mails, and we are - as I wrote to you - very sorry for the whole experience regarding your order, and the confusion of the colour and never the less that the return/pick up was delayed due to the Easter holidays.
We look forward to receive your return and would be pleased to recieve tracking per mail from you.

Best regards,
Anita
Georg Jensen Damask

Rated 5 out of 5 stars

First time order out of The…

First time order out of The Netherlands, very impressed with fast and excellent service!

10 April 2022
Georg Jensen Damask logo

Reply from Georg Jensen Damask

Hej Peter

Thank you so much for your 5-star review and for taking the time to share your feedback with us.

We are delighted to have you as a customer, and we hope that you will enjoy and treasure your Damask product for many more years to come.

We wish you a great day and look forward to welcoming you back at georgjensen-damask.com.

Best regards,
Anita
Georg Jensen Damask

Rated 5 out of 5 stars

Excellent

Excellent. Fantastic product & service. Will be back to buy more

20 March 2022
Georg Jensen Damask logo

Reply from Georg Jensen Damask

Hej AJ

Thank you so much for your 5-star review and for taking the time to share your feedback with us.

We are delighted to have you as a customer, and we hope that you will enjoy and treasure your Damask product for many more years to come.

We wish you a great day and look forward to welcoming you back at georgjensen-damask.com.

Best regards,
Dorte
Georg Jensen Damask

Rated 5 out of 5 stars
Georg Jensen Damask logo

Reply from Georg Jensen Damask

Dear Galina

Thank you very much for your review.

Unfortunately we can not deliver to Russia.

Russian law does not allow customs clearance to a private person.

Best regards

Bettina - Georg Jensen Damask

Rated 5 out of 5 stars

Wonderful sheets & pillow cases

Wonderful sheets & pillow cases. I intend to make several more purchases throughout the year. It is time to upgrade my bedding to outstanding quality!

2 February 2022
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Reply from Georg Jensen Damask

Dear Ingrid - Thank you very much for your 5 STAR review - we are delighted to be able to upgrade your bedding, and look forward to "see" you again online or maybe in one of our Stores 🥰
Have a wonderfull day.
BR, Anita - Georg Jensen Damask

Rated 5 out of 5 stars

Excellent service

Excellent service!
Very efficient support, helpful and quick answers.
Thank you !

29 December 2021
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Reply from Georg Jensen Damask

Dear Katya
Thank you so much for your 5-star review and for taking the time to share your feedback with us.

We are delighted to have you as a customer, and we hope that you will enjoy and treasure your Damask product for many more years to come.

We wish you a Happy New Year and look forward to welcoming you back at georgjensen-damask.com.

Best regards,
Anita
Georg Jensen Damask

Rated 1 out of 5 stars

Unable to track my order

I am unable to track my order outside DK using traditional online tracking devices, using the numbers that you have provided, and am unsure whether the parcel will be delivered before Christmas. This is highly inconvenient and not up to par when compared with other online stores.

19 December 2021
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Reply from Georg Jensen Damask

Dear Jona - Sorry for the delayed respons, but due to mail correspondance your package arrived in time for Christmas.
BR Anita, Georg Jensen Damask

Rated 5 out of 5 stars

Everything smooth and hitch free

Everything smooth and hitch free, prompt dispatch and excellent communication throughout the whole experience. Will reccomend and use again. Thank you!

18 December 2021
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Reply from Georg Jensen Damask

Hej Kava
Thank you so much for your 5-star review and for taking the time to share your feedback with us.

We are delighted to have you as a customer, and we hope that you will enjoy and treasure your Damask product for many more years to come.

We wish you a great day and look forward to welcoming you back at georgjensen-damask.com.

Best regards,
Anita
Georg Jensen Damask

Rated 5 out of 5 stars

Super thanks

13 December 2021
Georg Jensen Damask logo

Reply from Georg Jensen Damask

Hej Alexandra
Thank you so much for your 5-star review and for taking the time to share your feedback with us.

We are delighted to have you as a customer, and we hope that you will enjoy and treasure your Damask product for many more years to come.

We wish you a great day and look forward to welcoming you back at georgjensen-damask.com.

Best regards,
Dorte
Georg Jensen Damask

Rated 5 out of 5 stars

Always fast service, and great products

Always fast service, and fine quality products. If I've had a problem, they have been more than happy to help me.

5 December 2021
Georg Jensen Damask logo

Reply from Georg Jensen Damask

Hej Tony
Thank you so much for your 5-star review and for taking the time to share your feedback with us.

We are delighted to have you as a customer, and we hope that you will enjoy and treasure your Damask product for many more years to come.

We wish you a great day and look forward to welcoming you back at georgjensen-damask.com.

Best regards,
Dorte
Georg Jensen Damask

Rated 5 out of 5 stars
Georg Jensen Damask logo

Reply from Georg Jensen Damask

Hej David
Thank you so much for your 5-star review and for taking the time to share your feedback with us.

We are delighted to have you as a customer, and we hope that you will enjoy and treasure your Damask product for many more years to come.

We wish you a great day and look forward to welcoming you back at georgjensen-damask.com.

Best regards,
Dorte
Georg Jensen Damask

Rated 5 out of 5 stars

We love Georg Jensen Damask

Great products, great quality and great service.

23 November 2021
Georg Jensen Damask logo

Reply from Georg Jensen Damask

Hej Hermien de dreu

Thank you so much for your 5-star review and for taking the time to share your feedback with us.

We are delighted to have you as a customer, and we hope that you will enjoy and treasure your Damask product for many more years to come.

We wish you a great day and look forward to welcoming you back at georgjensen-damask.com.

Best regards,
Dorte
Georg Jensen Damask

Rated 3 out of 5 stars

Returns.:

Returns.:
I believe you want to sell your items international, then make sure you have a return agent in the country you sent items to. It is very difficult to get unwanted items returned outside EU in time of you refund policy of 14 days. All your items are of good quality and beautiful, however the Kobenhaven series quality is not as good as other series you have, the green is more a black green as a forest green. Might suit some but not me.

8 November 2021
Georg Jensen Damask logo

Reply from Georg Jensen Damask

Dear Anne - Sorry to read your feedback with delay, but we have had some trouble with our TP account.
However thank you for email, and that everything has been cleared now.

Best Regards
Anita
Georg Jensen Damask

Rated 1 out of 5 stars

Ordered two bedsheets for 160 euros and…

Ordered two bedsheets for 160 euros and paid for it, bedsheets received with ...... an additional £84.82 charged by FedEx for Duty Tax (£11.37) + VAT Tax (£49.45) + Deferment Processing Fee (£20) + VAT on DPC (£4)! None of these costs advertised on the website. I am really not happy! I will NEVER order again from your website. I hope this comment could be useful to your UK customers.

4 November 2021
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Reply from Georg Jensen Damask

Dear Mr. B Laquet
Sorry to read your feedback with delay, but we have had some trouble with our TP account.
However, thank you for email, and that everything has been cleared now.

Best Regards
Anita
Georg Jensen Damask

Rated 5 out of 5 stars

Beautiful products

Beautiful products, fast reliable shipping. Excellent A+

13 October 2021
Georg Jensen Damask logo

Reply from Georg Jensen Damask

Dear Patricia

Thank you so much for your 5-star review and for taking the time to share your feedback with us.

We are delighted to have you as a customer, and we hope that you will enjoy and treasure your Damask product for many more years to come.

We wish you a great day and look forward to welcoming you back at georgjensen-damask.com.

Best regards,
Dorte
Georg Jensen Damask

Rated 5 out of 5 stars

The products arrived very quickly and…

The products arrived very quickly and were of excellent quality.

7 July 2021
Georg Jensen Damask logo

Reply from Georg Jensen Damask

Dear Sjur Karlgaard

Thank you so much for your 5-star review and for taking the time to share your feedback with us.

We are delighted to have you as a customer, and we hope that you will enjoy and treasure your Damask product for many more years to come.

We wish you a great day and look forward to welcoming you back at georgjensen-damask.com.

Best regards,
Bettina
Georg Jensen Damask

Rated 5 out of 5 stars

I had an excellent service all the way…

I had an excellent service all the way through. In particular when I called to enquire about the delivery time since I was worried about being at home for the delivery. The woman answering the phone is extremely helpful and the order was delivered 2 days later. Perfect service!

It was however a bit of a surprise, after having bought many packages linen from you during more than 20 years, that one of the laces for tying the quilt cover together fell off when I put the cover on for the first time last night. I have been overjoyed with the quality of your linen for all this time so I hope that this is not a sign of lesser quality standards!

28 June 2021
Georg Jensen Damask logo

Reply from Georg Jensen Damask

Dear Bryndis Palmarsdottir

Thank you so much for your 5-star review and for taking the time to share your feedback with us.

We are delighted to have you as a customer, and we hope that you will enjoy and treasure your Damask product for many more years to come.

We wish you a great day and look forward to welcoming you back at georgjensen-damask.com.

Best regards,
Anita
Georg Jensen Damask

Rated 5 out of 5 stars

Always a reliably top quality

Always a reliably top quality. The best products and excellent service.

27 June 2021
Georg Jensen Damask logo

Reply from Georg Jensen Damask

Dear Sheila McHugh

Thank you so much for your 5-star review and for taking the time to share your feedback with us.

We are delighted to have you as a customer, and we hope that you will enjoy and treasure your Damask product for many more years to come.

We wish you a great day and look forward to welcoming you back at georgjensen-damask.com.

Best regards,
Anita
Georg Jensen Damask

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