Its easy to be scepticle for non OEM Parts however as they stated not the cheapest but with metal reinforcement that mimicked the original I removed. Having cleaned up the rear door, a little WD-... See more
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See what reviewers are saying
Great door aperture seal at a great price. Original one sent out was 2 inches short. I contacted them with a photo of the issue and Yun responded by apologising and sending out a longer one the very s... See more
The price was very competitive, and the seal fitted the Freelander 2 perfectly. Additionally, the postage by Royal Mail was only 13 pounds, and the item arrived in ten days. Customs duty was paid at t... See more
Just had a great experience with Genuine Motors who shipped item fast and well packaged. I have dealt with their customer services recently due to personal circumstances which prevented me from using... See more
Company details
Written by the company
We are an online vehicle parts trader. We have wide selection on rubber components, weatherstrips, windscreen mouldings.
Contact info
Unit E, Six Bridges Trading Estate, Marlborough Grove, SE1 5JT, London, United Kingdom
- 02035897520
- hello@genuinemotors.co.uk
- genuinemotors.co.uk
4.8
Excellent
327 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
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Satisfied with part cheap but does the…
Satisfied with part cheap but does the job bit of a glitch with delivery but nothing to moan about
6 August 2024
Well packaged delivered on time and a…
Well packaged delivered on time and a good price thankyou
6 August 2024
Great service with great prices
Great price. Good communication. Fast delivery. Parts arrived well packaged and as described. Would definitely recommend
31 July 2024
Item received well packed and fast…
Item received well packed and fast delivery thank you
27 July 2024
Good price and speedy dispatch and…
Good price and speedy dispatch and delivery, all in all a first class transaction.
27 July 2024
Excellent easy to fit
7 July 2024
Sent the wrong seal
Sent the wrong seal. Tried to suggest they weren’t at fault. Seal is short so useless. Haven’t sent replacement despite saying they would as “gesture”. It was their mistake. Now no response. Poor after sales
5 July 2024
Unprompted review
Bad after sales. Poor comms. Low integrity
They sent the wrong seal (too short so useless) and tried to suggest my vehicle was a special model. They were wrong. Still haven’t sent the correct one despite stating that they would. Very disappointing after sales conduct. Poor communication. Still chasing but they’re hiding
5 July 2024
Reply from Genuine Motors UK Ltd
Dear sir,
Thank you for your time and feedback.
After your comments,I called you and explained the details of your purchase. We also requested you to measure your car door seal to clarify and you told us you would do that and contact us. We haven't heard from you since then. Please contact us on sales@genuinemotors.co.uk when you have time. We are always happy to help.
Kind regards,
Genuine Motors UK Ltd
Great service and speedy delivery.
4 June 2024
Great service for motor spares
After failing to find the right part for my vehicle, I sent the reg details to Genuine Motors and within days I received the part I had been looking for. Great service , fast delivery and a good price .
Would fully recommend this company for your motor spares.
17 July 2024
Unprompted review
Exactly as ordered
Exactly as ordered, fast delivery and most importantly the website has a very accurate selection of the right parts
5 July 2024
Happy customer
The door seal is excellent quality and was delivered in 2 days.
Very happy and hope to use your company in the future.
2 July 2024
Fast service
27 June 2024
Straight forward ordering and fast to…
Straight forward ordering and fast to organise and post.
5 June 2024
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