Gentle Dental Care Group Reviews 

303
•
TrustScore 4 out of 5

4.2

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Rated 2 out of 5 stars

Went for an Invisalign treatment didn’t get the teeth they showed me. Told me I have to pay an additional half the price of the treatment to try and get what they first showed me on the scans that I i... See more

Rated 5 out of 5 stars

Kindness. Patience. A proper explanation of what has gone wrong. Enough advice to make an informed decision. An interest on me as a person. Plus standard things like ample parking and competent r... See more

Company replied

Rated 5 out of 5 stars

Dr Kam at Gentle Dental Care,fitted 2 crowns for me. I am very pleased with them,comfortable & look better than my own teeth. My whole experience throughout the treatment was a positive one. Dr... See more

Company replied

Rated 5 out of 5 stars

I had a checkup and filling session with Dr Anhaar Mohamedali last Friday. I have known Dr Anhaar for many years well before she joined GDCG as an associate. Dr Anhaar is an extremely dedicated and... See more

Company replied

Company details

  1. Dental Clinic
  2. Cosmetics Store
  3. Dentist
  4. Wellness Center

Written by the company

Offering dentistry to Croydon and the surrounding areas for the past 30 years, we offer the full range of dentistry, from routine check-ups to comprehensive implant care.


Contact info

4.2

Great

TrustScore 4 out of 5

303 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.2

All reviews

(303)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

The tooth and nothing but the tooth

I felt that Gentie Dental take great care of what they are doing for you they are the best well done and thank you

19 September 2023
Unprompted review
Gentle Dental Care Group logo

Reply from Gentle Dental Care Group

Thank you, Mr Smith, for your kind feedback. It's wonderful to hear that you're pleased with our care. We appreciate your support!

The team

Rated 5 out of 5 stars

Good review

Everyone was polite and friendly and felt comfortable

14 September 2023
Unprompted review
Gentle Dental Care Group logo

Reply from Gentle Dental Care Group

Dear Peter, we're glad to hear you felt comfortable with our friendly team. Your positive feedback means the world to us. Thank you! -The team

Rated 5 out of 5 stars

excellent professional care

excellent professional care, and a good result to some extensive dental treatment

15 September 2023
Unprompted review
Gentle Dental Care Group logo

Reply from Gentle Dental Care Group

Dear Jillian, We're thrilled to hear about your positive experience with our dental care. Your satisfaction is our priority. Thank you for your kind words. The team

Rated 5 out of 5 stars

Check up and extraction

Staff are always friendly and professional. I was treated quickly and on time given advice for further treatment that I know is necessary.

11 September 2023
Unprompted review
Gentle Dental Care Group logo

Reply from Gentle Dental Care Group

Dear Philip, we are delighted to hear about your positive experience with our staff and services. We appreciate your trust in us. The team

Rated 5 out of 5 stars

I damaged my front tooth and I cannot…

I damaged my front tooth and I cannot praise Gentle Dental enough for the prompt treatment and care the gave me.

7 September 2023
Unprompted review
Gentle Dental Care Group logo

Reply from Gentle Dental Care Group

Dear Kim, we're thrilled to hear that you had a positive experience at Gentle Dental. Your comfort and care are our top priorities. Thanks for the praise! - The team

Rated 5 out of 5 stars

Kindness

Kindness. Patience. A proper explanation of what has gone wrong. Enough advice to make an informed decision. An interest on me as a person. Plus standard things like ample parking and competent reception. As I walked away I said, 'I'm going to enjoy coming here.' Then I found myself thinking what a strange thing that is to say about a dentist!

31 August 2023
Unprompted review
Gentle Dental Care Group logo

Reply from Gentle Dental Care Group

Dear Customer from Croydon,

Thank you for recognizing our efforts to provide exceptional service. We're thrilled to hear your positive remarks and look forward to seeing you again.

The team

Rated 5 out of 5 stars

The kindness of the dentist!

My son is autistic and the dentist explained very clearly what instruments he was using and why. My son was very calm. Excellent service.
Thank you

30 August 2023
Unprompted review
Gentle Dental Care Group logo

Reply from Gentle Dental Care Group

Dear Lydia, we are glad to hear about your son's positive experience. Our goal is to provide excellent service for all our customers. Thank you for your feedback. The team

Rated 5 out of 5 stars

Efficiency and effective

Dentist and nurses are nice and explain clearly. In addition, our appointment is on time.

24 August 2023
Unprompted review
Gentle Dental Care Group logo

Reply from Gentle Dental Care Group

Dear Pui,

We're pleased to hear about your positive experiences with our staff and service. Thank you for taking the time to share.

The team

Rated 5 out of 5 stars

All explained to me, pleasant experience

All explained to me prior to the treatment, carried out the work on a filling with minimum discomfort, very professional.

24 August 2023
Unprompted review
Gentle Dental Care Group logo

Reply from Gentle Dental Care Group

Dear Rich,

We're delighted to hear you had a pleasant and professional experience. Your feedback is much appreciated.

The team

Rated 5 out of 5 stars

Dr Bardia was most courteous

Dr Bardia was most courteous, friendly, gentle, explained everything clearly before he did it and answered all my questions. I did not feel any pain and felt relaxed throughout the treatment.

23 August 2023
Unprompted review
Gentle Dental Care Group logo

Reply from Gentle Dental Care Group

Dear Bill,

We truly appreciate your positive feedback about Dr. Bardia's professionalism and friendliness. We're glad to know your treatment was comfortable and informative.

The team

Rated 5 out of 5 stars

It lives up to the name they are really…

It lives up to the name they are really gentle and so nice brilliant staff appointment always on time never wait long olso got a tv on ceiling so you can watch wye thay work

22 August 2023
Unprompted review
Gentle Dental Care Group logo

Reply from Gentle Dental Care Group

Dear Martin,

We're thrilled to hear your positive feedback about our services and staff. Your satisfaction is our priority. Thank you!

The team

Rated 5 out of 5 stars

I had a checkup and filling session…

I had a checkup and filling session with Dr Anhaar Mohamedali last Friday. I have known Dr Anhaar for many years well before she joined GDCG as an associate. Dr Anhaar is an extremely dedicated and knowledgeable dentist. Her care and attention for patients is superb. Above all her nice smile and very polite and down to earth manners are fascinating. I highly recommend her services.

18 August 2023
Unprompted review
Gentle Dental Care Group logo

Reply from Gentle Dental Care Group

Dear Alireza, thank you for sharing your positive experience with Dr. Anhaar. We're thrilled to hear about your satisfaction with her dedicated and professional service. Looking forward to your next visit. The team

Rated 1 out of 5 stars

The worst dentist on record for the…

The worst dentist on record for the simple reason that they took me off the dental registration 'without' informing me. They'd referred me to the hospital a few yrs back b4 Covid. Few months ago I called to make an appointment for a slightlywobbly tooth only to find they'd deleted me off the register without telling me. They said they had texted me beforehand to ask me to contact them but when I asked them for proof of their contact, they couldn't, However, they stated I could go back as a private patient even though they knew I had a NHS Exemption Card and couldn't afford private. I spoke to them yesterday and a male gave his name as Luke and when I called there again today the receptionist didn't know anyone called Luke. Twice they misinformed me deliberately. And if they can do that to one patient they can misinform anyone else. To them I am just an NHS number and that won't make them any money at all

13 August 2023
Unprompted review
Gentle Dental Care Group logo

Reply from Gentle Dental Care Group

Rated 4 out of 5 stars

Professional staff

Professional staff, warm welcome, the Dentist I see is lovely!

9 August 2023
Unprompted review
Gentle Dental Care Group logo

Reply from Gentle Dental Care Group

Dear Kym, thank you for praising our staff and welcoming environment. We're delighted to hear you had a pleasant experience. Sincerely, The team

Rated 5 out of 5 stars

Excellent service and communication…

Excellent service and communication from everyone at Gentle Dental Care. My three girls have enjoyed their trip to the dentist and they’ve received great care and advice

2 August 2023
Unprompted review
Gentle Dental Care Group logo

Reply from Gentle Dental Care Group

Dear Sarah,

We're thrilled to hear about your positive experience. Thanks for highlighting our communication and service. Your girls' comfort is our priority.

The team

Rated 5 out of 5 stars

Excellent

Excellent caring service. Very pleasant staff and very good facilities.

4 August 2023
Unprompted review
Gentle Dental Care Group logo

Reply from Gentle Dental Care Group

Dear William,

Thank you for your kind words. We're delighted to hear you appreciated our service and facilities.

The team

Rated 5 out of 5 stars

My daughter had serviour pain in her…

My daughter had serviour pain in her tooth. I rang our dentist bespoke and was given an appointment the same afternoon by the wonderful receptionist. We went to the appointment and Dr Brenda Mcmillan was so excellent, within a short period of time sorted my daughter's pain out and put a biiiiiiig smile on her face. Many thanks for this once again Brenda. Proud to be patients at your clinic 🙌 ❤️ 🥰

4 August 2023
Unprompted review
Gentle Dental Care Group logo

Reply from Gentle Dental Care Group

Dear Kamran, we are delighted to know Dr. Brenda Mcmillan could relieve your daughter's pain. Thanks for the kind words. We appreciate your trust in us. - The team

Rated 5 out of 5 stars

Would not go anywhere else

Every visit is the best experience it can be, whether it’s the dentist or hygienist. Would not go anywhere else. Very polite and professional with a smile every time.

31 July 2023
Unprompted review
Gentle Dental Care Group logo

Reply from Gentle Dental Care Group

Dear Sue, we're delighted to hear you enjoy your experiences with us. We appreciate your loyalty and kind words. Your satisfaction is our priority. Best regards, The team

Rated 5 out of 5 stars

Excellent

Excellent, professional, gentle friendly service .

17 July 2023
Unprompted review
Gentle Dental Care Group logo

Reply from Gentle Dental Care Group

Dear Mrs Mayne,

We appreciate your positive feedback. It's gratifying to know you valued our professionalism and friendliness!

The team

Rated 5 out of 5 stars

Thorough and reliable treatment

The dentists and hygienists I’ve had appointments with at Gentle Dental have all been passionate about giving the best possible treatment. Gentle Dental offer cosmetic services but in four years of regular attendance this has never been suggested and the importance of caring for and maintaining my natural teeth/ gums is emphasised. I have at least two hygiene appointments annually- I am long term diabetic and preventing gum disease is challenging. I am very happy with my treatment and recommend Gental Dental to anyone wanting to preserve their natural teeth.

4 July 2023
Unprompted review
Gentle Dental Care Group logo

Reply from Gentle Dental Care Group

Dear Stella,

We appreciate your kind words and recommendation. Ensuring optimal dental health, especially for our diabetic patients like you, is our top priority.

The team

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