Genius Mortgages Reviews 

19
TrustScore 4 out of 5

4.0

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Company details

  1. Mortgage Broker

Written by the company

Bespoke Mortgage Consultants


Contact info

4.0

Great

TrustScore 4 out of 5

19 reviews

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1-star

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4.0

All reviews

(19)

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Rated 1 out of 5 stars

**** WARNING **** DO NOT USE ****

**** WARNING **** DO NOT USE ****
Waqas is a completely unprofessional person who shouts at you and belittles you for not taking his advice! The worst customer service I've ever experienced! I will not be using his company.

I only called him to get advice on which mortgage would be best!! He tried to pressure me into taking a product which would've made him the most commission! Horrible horrible person!

1 June 2024
Unprompted review
Genius Mortgages logo

Reply from Genius Mortgages

***FAKE MALICIOUS REVIEW****
I hope you get a life, please don't take our your frustrations on your sad pathetic life on others.
Maybe you should seek Jesus my friend!
Seems I've received 2 malicious reviews over the last few days and 1 on my Google Profile....
My standards and quality seems to have dropped overnight it seems!

Rated 1 out of 5 stars

Hates Britain and trolls people on Facebook - do you want to trust him with your money?

This guy goes around joining local Facebook pages denigrating veterans and all of those who died on D-Day through his conspiracy theories and political views. He then goes after those who call him out. Evidence provided in pictures on his google reviews.

3 June 2024
Unprompted review
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Reply from Genius Mortgages

Hi Steven, many thanks for your review, no review on google, please do send the details to me on waqas.ali@geniusmortgages.co.uk.
As the Owner of Genius Mortgages, I will ensure Waqas is thoroughly disciplined.
Please accept our apologies for the inconvenience, we appreciate it must have been a massive one for you to come onto a business page where you're not even a customer to leave a 1 star review.
Regards,
GM Management.

Rated 5 out of 5 stars

Genius mortgages are determined to get you that mortgage offer

Waqas truly is a dedicated and kind individual who makes the mortgage process so much easier than what it actually is. Having a mortgage broker like him, who explains every detail until you understand, is a life saver. We have never encountered a mortgage broker who pulls out all the stops, but Waqas has proven otherwise in our complex case. Receiving a mortgage offer because of his determined nature is something that we are more than grateful for, and we highly recommend his services to those looking to receive a mortgage offer.

2 May 2024
Unprompted review
Rated 1 out of 5 stars

Waqas Ali is very unprofessional and…

Waqas Ali is very unprofessional and inefficient at providing financial help with mortgages. His English is also very bad and he doesn’t have enough lenders on his books.

Best to use someone else

7 October 2023
Unprompted review
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Reply from Genius Mortgages

Please note this is a fake review intended to harm my business.
This intended defamation has been reported to the authorities.
If you would like to see nearly 40 reviews (all 5 star!) on our Google Business page, feel free to reference.

Many thanks

Rated 5 out of 5 stars

Getting things done...properly!

Getting things done!

Remortgaging can sometimes be more stressful than getting a mortgage for the first time. However, Waqas takes all that stress away right from the very beginning.

A thorough individual, who through his desire to start and finish with the client at the centre of everything, is a pleasure to work with.

He will keep you updated and follow-up for anything that is required to ensure that there is a smooth and timely process that is moving forward.

Thank you for all your extremely professional support, advice and guidance...a pleasure to deal with and highly recommended mortgage expert.

29 December 2022
Unprompted review
Rated 5 out of 5 stars

A brilliant and trusted adviser

A great experience from start to finish. Waqas helped to make one of the most stressful transactions you would ever undertake in your life a smooth process with no surprises. Especially in light of the current volatile economic and mortgage environment, he can be trusted to put your interests first and do what’s best for you.

18 November 2022
Unprompted review
Rated 5 out of 5 stars

10/10 experience with genius mortgages

Waqas was great from start to finish. He was very informative and kept me in the loop with everything going on in the background. He took all the headache out of my hands and I would definitely recommend genius mortgages and for sure will use them again in the near future.

20 September 2022
Unprompted review
Rated 5 out of 5 stars

Always an absolute pleasure to deal…

Always an absolute pleasure to deal with Waqas. He looks after every need & goes over & above to make the mortgage experience as smooth & painless as possible.
Have recommended & will continue to recommend without any hesitation.

3 July 2022
Unprompted review
Rated 5 out of 5 stars

Waqas was great

Waqas was great. He was always able to answer all the questions we had and was always one step ahead to make sure everything went smoothly.
He replied to every question and didn't make us wait.
He made us feel comfortable throughout the whole process and was just a great person to work with. He explained things to us when we needed further assistance and was just always on point.
I have recommended him to my family and friends too.

21 September 2021
Unprompted review
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Reply from Genius Mortgages

Thank you for taking the time to leave a review and you were a pleasure to work with! I'm happy I could help move you and your family into your lovely new home!
Waqas

Rated 5 out of 5 stars

Great service

Waqas is a great advisor and was very helpful throughout the whole process. He is very responsive, efficient and answered all of my queries to put my mind at ease.

9 August 2021
Unprompted review
Genius Mortgages logo

Reply from Genius Mortgages

Thank you Lata, it was a pleasure working with you.
Much appreciated!
Waqas

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