Genius Care Limited Reviews 3

TrustScore 4 out of 5

4.0

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Company details

  1. Home Help Service Agency

Written by the company

A Tailored Approach to Your Care Needs. Let our family take care of yours. Our domiciliary care service is your connection between home and healthy living


Contact info

4.0

Great

TrustScore 4 out of 5

3 reviews

5-star
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1-star

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Rated 5 out of 5 stars

The carers are reliable

The carers are reliable, kind caring courteous and respectful..They have cared for my wife for more than than 12 months and we have been quite satisfied with the services provided.

14 November 2025
Unprompted review
Genius Care Limited logo

Reply from Genius Care Limited

Thank you so much for taking the time to share your positive feedback. We truly appreciate your kind words and are delighted to hear that you are happy with the care provided.

We strive to deliver compassionate and high-quality support, and knowing that it has made a difference means a lot to us. Please don't hesitate to reach out if there's anything more we can do to support you and family.

Warm regards
Management

Rated 5 out of 5 stars

Wonderful, kind & caring staff

I can hardly put into words just how fantastic our Carers have been. I've had to navigate some serious difficulties and rapid changes in my Parent's ability to cope at home. Genius have stepped in each time, sorted problems, reassessed needs, installed staff, taken on the extra needs...... honestly could not have got here without them. Wonderful, kind and caring women, always going the extra mile, with a smile and cajoling Mum especially into doing more and catching a few moments of joy. Could not give a higher recommendation.

26 October 2025
Unprompted review

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