Exceptional customer service. All my questions about the generator were answered in a friendly and professional manner by Michaela. Free next day delivery was available but they delivered a day later... See more
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Review summary
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Our communications and the help and service we received from this company were excellent. The item we purchased was exactly as described and was extremely well packaged. However, the two hour deliver... See more
Really easy ordering system ,I called before hand and found the staff to be very helpful and new their stuff, Delivered on time and the equipment is amazing 🤩
Fantastic service and delivery. Everything was delivered next day. Great customer service too as my questions were answered within minutes of asking.
Company details
Written by the company
At Generator Warehouse, our goal is to provide you with the tools to make an informed choice about your home or business generator, as well as the finest and most comprehensive generator selection available on the market for all categories of generator. We’ll answer all your questions so that you’ll feel confident about the equipment we recommend. You’ll also like knowing that the price you pay will be at or below market rate. What’s more, if something goes wrong or if you are not satisfied with your generator, you won’t be left in the lurch – our team will do our best to help you.
Contact info
Hurricane Close Unit 2, LS25 6PB, Sherburn in Elmet, United Kingdom
- 01977 800371
- sales@generatorwarehouse.co.uk
- generatorwarehouse.co.uk
4.7
Excellent
95 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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A refreshing experience!
What a refreshing experience to deal with a Company that lives up to my expectations. From my initial enquiry about delivery through to my online purchase and the final delivery of the product, it was a well oiled machine. Just bought the Honda EU70iS Inverter Generator 7kW which is one fantastic machine. The set up was straight forward and is typical of Honda, and the machine itself is very well built and strongly packaged for transit. It runs far quieter that expected and performs as described. Highly recommend both the Honda Generator and Generator Warehouse.
30 April 2026
Honda generator purchase
Our communications and the help and service we received from this company were excellent. The item we purchased was exactly as described and was extremely well packaged. However, the two hour delivery slot that we were given by the courier did not materialise on the day it was promised and it arrived with us on the following day within the two hour delivery slot for that day. This was disappointing as we had waited in needlessly on the previous day. Despite the delivery glitch, we would still be very happy to deal with this company again as we believe they are thoroughly conscientious, professional and reliable.
26 April 2026
Ordered a durostar generator from them…
Ordered a durostar generator from them only to find out my order got cancelled. When asked why they said “problem with PayPal and shipping “
There was no PayPal problem thankfully PayPal got my money back. Steer clear of these scammers!!
13 March 2026
Unprompted review
Reply from Generator Warehouse
Hi Eric,
We believe this review may have been left for the wrong business.
We have checked our records and cannot find any order matching this situation. We also do not sell DuroStar generators, and we do not sell generators in the US.
Please could you email us at sales@generatorwarehouse.co.uk with some further details so we can look into this and discuss it with you directly??
Kind regards,
Generator Warehouse
Friendly helpful staff
Friendly helpful staff, competitive prices and delivery the next dau
21 April 2026
Smooth transaction and prompt delivery.
21 April 2026
Easy to order. Fast delivery
Easy to order. Fast delivery. Pleasant customer services, happy to answer queries ASAP.
21 January 2026
very good communication
very good communication, michaela was vey helpful with tracking number etc. quick delivery, very pleased
25 March 2026
Great service and good to be contacted…
Great service and good to be contacted by a real person, to update you on progress on the order.
23 March 2026
Quick delivery and good communication…
Quick delivery and good communication throughout.
Very helpful when requesting suitable spares and service items.
5 February 2026
Pramac Generators
This rating is based on the main suppliers sending out the goods and the couriers delivering them in a bad state; so bad in fact one was either damaged or had come apart during transit! To be fair Generator Warehouse service was fast and efficient and the communication and resolve was handled quickly and efficiently.
16 January 2026
Easy purchase from start to finish
Easy purchase from start to finish, made all the better by prompt delivery and knowing that I was buying from an authorised Honda dealer.
22 January 2026
Excellent Communication
Excellent communication using a quality courier for a speedy delivery. Thank you.
18 January 2026
Fast service and good pricing
6 January 2026
Good company to deal with.
Good advice pre sale, organised delivery at the time I wanted and sold a good product at a competitive price.
2 January 2026
The courier provided timely updates and…
The courier provided timely updates and delivered our package quickly.
29 December 2025
Unprompted review
Easy, Simple and great value.
Great products, great pricing and quick delivery. Enough said
10 December 2025
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