We can't recommend Gen H highly enough! Thank you for your incredible support during the mortgage approval process. Becoming homeowners was a long-held dream for us, and we thought it might not b... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Gen H Legal successfully completed my property purchase ahead of the stamp duty deadline, despite us only beginning the process in mid-February. Our CEO had remarked, somewhat ironically, that “a... See more
Company replied
I want to say a big thank you to GenH for making my dream home come true. I had a great experience, my mortgage application went through quickly and completed in a timely fashion. I am happy to be in... See more
Company replied
They were the best rate when I needed to remortgage, so I went with them. I have since made lots of changes in terms of overpayments, plus asked loads of questions when my annual statement comes out.... See more
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Company details
Written by the company
Gen H is a mission-led mortgage lender working to build a fairer housing market. For deposit or affordability constrained buyers, we’ve created innovative affordability tools to help you find your place on the ladder. And for all aspiring homeowners, we’ve designed an end-to-end homebuying service so you can get your mortgage and legals done in one place. The system is broken – but we’re here to fix it. Ready to get on the ladder? Get in touch.
Contact info
1 Old Street Yard, EC1Y 8AF, London, United Kingdom
- hello@generationhome.com
- generationhome.com
4.9
Excellent
832 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Thank you
I am very happy about my experience with them. The bank helped me with my mortgage process first time round quickly making it easy for me. Thanks for the bank and the team.
20 June 2025
Reply from Gen H
Hi Agnelo,
Thanks so much for taking the time to leave us a review – I will pass your feedback on to our team. We are thrilled to hear your first mortgage experience was smooth and easy.
We wish you the best!
Thanks,
The Gen H team
I am very happy with this bank
16 July 2025
Reply from Gen H
Hi Mastureh,
Thanks so much for taking the time to leave us a review – I will pass your feedback on to our team. We are thrilled to be able to help.
We wish you the best!
Thanks,
The Gen H team
I am very pleased and happy these guys…
I am very pleased and happy these guys helped me with my morgage first time round quick and easy couldn’t thank them enough
16 July 2025
Reply from Gen H
Hi Subhan,
Thanks so much for taking the time to leave us a review – I will pass your feedback on to our team. We are thrilled to be able to help.
We wish you the best!
Thanks,
The Gen H team
Reply from Gen H
Hi there,
Thanks so much for taking the time to leave us a review We are thrilled to be able to help.
Thanks,
The Gen H team
Giving homebuyers a chance
Amazing service and good to be given an opportunity by a lender after being turned down by strict criteria of high street lenders. Gen Homes were speedy and yet fair in their assessment of my loan. Communication was 5 star. A very big thank you to Generation Homes:)
14 July 2025
Reply from Gen H
Hi there,
Thanks so much for taking the time to leave us a review – I will pass your feedback on to our team. We are thrilled to be able to help.
We wish you the best in your new home!
Thanks,
The Gen H team
Reply from Gen H
Hi Selliah,
Thanks so much for taking the time to leave us a review – I will pass your feedback on to our team. We are thrilled to be able to help.
We wish you the best.
Thanks,
The Gen H team
Reply from Gen H
Hi there,
Thanks so much for taking the time to leave us a review. We are thrilled to be able to help!
Thanks,
The Gen H team
What a forward thinking company
What a forward thinking company. They realise that sometimes our children need a helping hand for a while to get in the property ladder without the need for us to be in the deeds. Very easy to deal with, clear simple instructions, they make everything seamless and make decisions quickly. Thankyou to The Mortgage Mum for introducing us to this company :)
8 August 2025
Reply from Gen H
Hi Jilli,
Thanks so much for taking the time to leave us a review – I will pass your feedback on to our team. We are thrilled to be able to help your children on to the property ladder!
We wish you the best.
Thanks,
The Gen H team
Reply from Gen H
Hi Saira,
Thanks so much for taking the time to leave us a review – I will pass your feedback on to our team. We are thrilled to be able to help.
We wish you the best.
Thanks,
The Gen H team
Gen H is an excellent company
Gen H is an excellent company, and securing our mortgage through your team was seamless and efficient. The 15% five-year interest-free First-Time Buyer Booster was a fantastic opportunity.
9 July 2025
Reply from Gen H
Hi Ogemdi,
Thanks so much for taking the time to leave us a review – I will pass your feedback on to our team. We are thrilled to be able to help!
We wish you the best in your new home!
Thanks,
The Gen H team
Gen H Absolutely the best mortgage…
Gen H Absolutely the best mortgage lender! They were fast, efficient, and made the whole process so smooth. I’m beyond happy with my process and would highly recommend them to anyone!
4 August 2025
Reply from Gen H
Hi Massi,
Thanks so much for taking the time to leave us a review and recommend us. I will pass your feedback on to our team - we are thrilled to be able to help!
We wish you the best.
Thanks,
The Gen H team
Reply from Gen H
Hi Mark,
Thanks so much for taking the time to leave us a review – I will pass your feedback on to our team.
We wish you the best.
Thanks,
The Gen H team
Very easy to understand communication
Very easy to understand communication, very flexible, moved quickly. Very happy with Gen H as our new mortgage provider.
1 July 2025
Reply from Gen H
Hi there Laurie,
Thanks so much for taking the time to leave us a review – I will pass your feedback on to our team. We are thrilled to be able to help.
We wish you the best.
Thanks,
The Gen H team
We had a great experience
We had a great experience. Easy to communicate. Everything went so smoothly.
1 July 2025
Reply from Gen H
Hi there Lekha,
Thanks so much for taking the time to leave us a review – I will pass your feedback on to our team. We are thrilled to be able to help.
Pro-active communication is one of our priorities to make our customers feel supported in their journey with us.
We wish you the best.
Thanks,
The Gen H team
Very good dealing
30 June 2025
Reply from Gen H
Hi there Jaspreet,
Thanks so much for taking the time to leave us a review – I will pass your feedback on to our team. We are thrilled to be able to help.
We wish you the best in your new home.
Thanks,
The Gen H team
Quick and fast
25 July 2025
Reply from Gen H
Hi there Nav,
Thanks so much for taking the time to leave us a review – I will pass your feedback on to our team. We are thrilled to be able to help.
We wish you the best in your new home.
Thanks,
The Gen H team
Tried to accommodate all needs
27 June 2025
Reply from Gen H
Hi there Alison,
Thanks so much for taking the time to leave us a review – I will pass your feedback on to our team. We are thrilled to be able to help.
We wish you the best.
Thanks,
The Gen H team
I would just like to say many thanks to…
I would just like to say many thanks to awais mahmood for my first home I didn’t think it was gonna be this easy but every step of the way mr awais made it so easy an very clear on everything I could not have asked for anyone better always answered calls always rang when he had any updates just can’t thank him enough many thanks again David
25 July 2025
Unprompted review
Reply from Gen H
Hi there David,
Thanks so much for taking the time to leave us a review – I will pass your feedback on to Awais and our team. We are thrilled to be able to help.
We wish you the best in your new home.
Thanks,
The Gen H team
Reply from Gen H
Hi there Keith,
Thanks so much for taking the time to leave us a review – I will pass your feedback on to our team. We are thrilled to be able to help.
We wish you the best in your new home.
Thanks,
The Gen H team
We can't recommend Gen H highly enough!
We can't recommend Gen H highly enough!
Thank you for your incredible support during the mortgage approval process. Becoming homeowners was a long-held dream for us, and we thought it might not be possible given our complex case. Thanks to your team's dedication and expertise, we received the approval we needed, and seeing that offer letter was magical! A massive thank you to everyone who worked with our advisor – your hard work made all the difference. We are now excited to build our life in our new home!
Alvira Rodrigues & Lanijoy Almeida
24 July 2025
Unprompted review
Reply from Gen H
Hi there Alvira and Lanijoy,
Thanks so much for taking the time to leave us a review – I will pass your feedback on to our team. We are thrilled to be able to help.
We wish you the best in your new home.
Thanks,
The Gen H team
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