I asked Mike at Gendan for some recommendations for diagnostic equipment for several cars I own/maintain. Mike sent a very considered and helpful reply. Unfortunately there was no single device that w... See more
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See what reviewers are saying
Good communication and advice.ordered the 3 vin vcds cable. Super fast delivery, easy to set up. Works a treat. 100% would recommend to future buyers. Faultless transaction 👍
First class service- best price anywhere for Hex ezCan controller and was in my hands within 24 hours. One of the items I ordered had been mislabelled- mistakes happen- the correct part was with me... See more
Ordered a obd link LX Really quick delivery of a top of the range well priced product and easy to follow instructions to set it up Would recomend genden to anyone
Company details
Information provided by various external sources
Gendan Limited is a UK-based company specialising in high-tech car diagnostic tools and systems. We are located in Swansea, South Wales. We are a growing internet-based business aiming to provide professionals and home-users alike with a wide (and growing) range of advanced diagnostic products.
Contact info
Unit 8 Llys Caer Felin, Felinfach, SA5 4HH, Swansea, United Kingdom
- 01792 588002
- sales@gendan.co.uk
- gendan.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Excellent in every way
Excellent in every way, from placing the order to receiving my delivery. I shall certainly continue to use whenever the need arises.
Keep up the good work.
Quality tools. Excellent service.
Over the years I have owned 2 Mercedes CLK's. I searched the internet looking for a quality OBDII reader for my last car. I discovered Gendan. The first reader was outstanding. I offered this to a friend who still feels the reader is outstanding. More recently I purchased the MAXIECU. Great piece of wireless tech. Can use on my laptop. What is even better is the customer service. These guys give excellent advice and answer any questions you have very quickly. In a world that is flooded with inferior products, I can say Gendan is not one of them. The MAXIECU cost £118 delivered which is a bargain. Take your car to the garage then it will cost over £100 before they turn the machine on. You could but cheap imported stuff for £20 but to be honest you are most likely wasting your money.
Summary: I have used Gendan twice now because they sell quality at reasonable cost and you can rest assured you will experience excellent customer support.
Alex
Very Satisfied
I received the ODBC and it seems to be working fine, there was a payment mix-up which I thought was with Gendan, but turned out to be with the Card company. Gendan dealt with this in a positive and patient way. I would be more than happy to deal with Gendan again and to recommend their services to anyone.

Reply from Gendan Limited
Excellent Friendly Service
Excellent product’s & fantastic customer service!
The part i needed was easily found on…
The part i needed was easily found on their website and was delivered a few days later.
Faultless service and i will certainly use again.
Extremely good service
Extremely good service. I knew what I wanted and it was quick and easy to order. Arrived very quickly. Perfect in every way.
Great service
Great service, product arrived on time and by Royal Mail so could be tracked. Extra instructions to help set up and register my product. Extra bonus of 2 bags of sweets. Thanks - will use you again
Super happy with the service
Super happy with the service I received from Gendan - I bought an OBDLink CX diagnostic dongle and it was very well priced, plus arrived fast and well packaged, together with a free gift of sweets inside! I didn't realise the extent of products offered by Gendan so no doubt I will be back in the future! Thank you to you all at Gendan!
A quick and easy way to get the tools I…
A quick and easy way to get the tools I needed and all at great prices!
First class knowledgable advice before ordering…
First class knowledgable advice before ordering,
No sales pressure, confident after sales help is there if needed. Speedy delivery and safely packaged.
Thank you all at gendan Ltd
MultiEcuScan Purchase
I ordered the MultiEcuScan single user package for my Alfa and it was shipped very quickly and nicely packaged. Shame that those who order the VAG product get a shiny blue case. I only got zip bags. Sniff. Need to go and sulk for a bit…
Seriously, can’t recommend these guys highly enough, keep up the good work.
Great seller.
Great seller.
Brilliant communication.
Super fast delivery.
Highly recommended
Online purchase
Saw a product on line at a very competitive price, I ordered the produce and it came withing the quoted delivery time.
Quick and hassle free service
Answered my questions
Answered my questions, very knowledgeable and order shipped on the same day as my order was placed.
The level of service was amazing
The level of service was amazing, quick and efficient service definitely use again
Really fabulous company to deal with
Really fabulous company to deal with. Their despatch letter made me howl with laughter, very funny and a nice touch. Wouldn’t think twice about using again
Excellent distributor with Fast shipping!
Received my HEX-V2 today and was using it almost immediately! Item was delivered very quickly after dispatch and works perfectly. I love the blue case also.
The dispatch confirmation email is very amusing! Probably the only confirmation email I have actually read all the way through.
Thanks Gendan.
VCDS cable as described
VCDS cable as described, fast delivery and overall great service
Very easy odrering process
Very easy odrering process, excellent service and would highly recommend to anyone looking for quality diagnostic equipment
James - Apex Automotive Centre
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