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Review summary

Created with AI, based on recent reviews

Evaluating 260 reviews, reviewers had a great experience with this company. Many people find the website easy to use and appreciate the variety of earning opportunities. Customers frequently mention quick payouts, especially after initial verifications, and praise the responsive and helpful customer service. However, some people were dissatisfied with the payment process, noting delays in withdrawals, particularly for new users or for specific offers. There were also instances where customer support was slow to respond or unhelpful, and some users experienced issues with identity verification and tasks not being tracked correctly.

What people talk about most

Payment

Reviewers highlight ambiguous aspects of payment. While some customers praise fast cashouts, with some... See more

Website

Customers consistently note ambiguous experiences with the website. Many reviewers praise it as a great... See more

User experience

Reviewers mention ambiguous feedback about user experience. Many customers praise the slick, intuitive, and... See more

Customer service

Customers had ambiguous experiences with customer service. While some reviewers praised the support team for... See more

Response time

Clients share ambiguous opinions on response times. Many reviewers express frustration with slow support,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Would give it 5 stars however after my second cash out is still pending even though I should be on the automatic roll according to the faq section. Other than that, I've had no problems and it's been... See more

Rated 4 out of 5 stars

Just received my gift card Gemsloot.com is definitely legit with an easy to navigate user interface and wide collection of games but the support takes time to deliver rewards

Rated 4 out of 5 stars

Payouts are legit. I mean I have had some problems but that's why you should always read info first. Make sure to always use same email for everything even when downloading games. Makes it a lot smoo... See more


Company details

  1. Alternative Financial Service

Written by the company

Complete short tasks, download apps, earn money. Cash out instantly. Bitcoin, PayPal, Robux, Xbox, Playstation Gift cards and much more!


Contact info

4.1

Great

TrustScore 4 out of 5

384 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 20% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

if you are too old they discriminate against you

I lost 40 euros because the identification process didn’t go through since I’m too old. I felt discriminated against and made fun of, on top of all the time wasted on the website. Terrible....

I’ll reply here.

Probably because I deleted the account? Or was I supposed to leave it and keep getting scammed by you? The reason for the KYC rejection was only one: too old. I don’t understand what you’re apologizing for if you don’t back those words up with actions. I keep repeating that you provide a terrible service.

13 April 2026
Unprompted review
Gemsloot logo

Reply from Gemsloot

Hello,

Thank you for your review. We take all feedback seriously and want to address your concerns directly.

First and foremost, we want to be very clear: we do not discriminate based on age in any way. Our KYC (identity verification) process applies equally to all users regardless of age, and age is never a factor in whether a verification is approved or declined.

We'd genuinely like to look into what happened in your specific case, however the email address associated with your Trustpilot review does not appear to exist in our system, so we are unable to locate your account.

Could you please provide us with your Gemsloot username so we can investigate this for you? We want to make sure your experience is properly reviewed and that any misunderstanding around the KYC process is cleared up.

Rated 4 out of 5 stars

Great website for those who want to earn

This website is genuniuely very amazing for those who want to earn money. i have been using this for around over a year now. The support is nice but takes a little bit of take from a range to 1 day to 2 weeks, but the providers for offers they have on here is great, some are good some are bad but thats just how it is. The owners are nice and helpful and the community always helps you when you need it.

16 April 2025
Unprompted review
Rated 1 out of 5 stars

I completed a casino offer on Gemsloot…

I completed a casino offer on Gemsloot through their partner AdToWall, spending €75 of my own money based on a promotional campaign Gemsloot was running. AdToWall declined my reward claiming "no valid conversion". However, I contacted the casino directly, and their support team provided me with written proof that my account WAS successfully tracked to the affiliate. Despite presenting this concrete evidence that the tracking worked and the requirements were met, Gemsloot's support completely washed their hands of it and refused to help me escalate the issue. Do not spend your own money on their offerwalls, because if the partner refuses to pay, Gemsloot will not protect you even when you have proof.

UPDATE: After presenting written proof from the casino's KYC department confirming Affiliate ID 63113, Gemsloot responded by hiding behind their Terms of Service. They have made clear they will not take responsibility for their offerwall partners regardless of evidence. I have now filed formal complaints with ECC Sweden.

4 April 2026
Unprompted review
Rated 5 out of 5 stars

Honestly one of the better Get-Paid-To…

Honestly one of the better Get-Paid-To sites that actually are reliable and pay out near instantly depending on the time. The customer support always responds to my inquiries, and they offer great bundles for just downloading apps!

4 April 2026
Unprompted review
Rated 5 out of 5 stars

A very great and reliable website.

A very great and reliable website.
I recommend it to everyone.
I have been using it for several months and have not encountered any problems with it.
Payments are processed quickly, and the support is excellent and fast.

22 November 2025
Unprompted review
Rated 1 out of 5 stars

Innovative Experience without Proper Support

Cool site, lots of opportunities for rewards. However, I've had multiple offers that supposedly "didn't track", even though previous steps for the app/website went through and credited like normal. It's understandable that this is mostly in the hands of the sponsor themselves, however support was very unhelpful in communication throughout the process. I was unable to follow up after sending >2 messages in succession because it's "too many" when awaiting a reply back. Will not be using again in the future when my money's been at stake for so long without proper updates.

31 March 2026
Rated 4 out of 5 stars

Gemsloot

Helpful staff with good offers, even though it may take some time for withdrawals or customer support, it's still a decent site.

1 April 2026
Unprompted review
Rated 1 out of 5 stars

They didn't mention KYC (Know Your…

They didn't mention KYC (Know Your Customer) requirement when I signed up, and they say they'll pay my first $1.50 withdrawal if I complete KYC. If your personal data isn't that cheap, consider alternatives like Gain GG. I'll update my review if they fix this situation.

29 March 2026
Unprompted review
Rated 5 out of 5 stars

10/10 would recommend

Overall the tracking is very good and reliable, plus they have plenty of good offers and differently types of offers. One of my favorite GPT sites it’s up there with the best. Would recommend to anyone that’s interested in GPT sites, give this one a try. I’ve only been using it for about a month and I’ve been able to withdraw multiple times

31 March 2026
Unprompted review
Rated 1 out of 5 stars

Gemsloot would've been a great…

Gemsloot would've been a great experience, however the amount of times I've ran into issues receiving payouts is obnoxious. I started a complex raid offer, and when I saw rewards for early tasks I started to multi task. Picked a second game to try that I had never even heard of and did not receive any payouts. I contacted support and they told me that I probably already played the game. No proof or verification just an instant assumption on something I never heard of. I brushed it off and tried a few more, but decided to focus on the Raid one since it seemed to pay out correctly.

That is, until I completed the final task which was hit level 60 within 3 months for $100. I hit 60 in less than 2 months, and did not receive a payout. Contacted support with screenshots, and they said they had some delays in the payout processing. Over the course of 3 months of sporadic messages in the ticket they just repeated the same thing, before finally stopping their replies.

When they payout its decent, but factoring in the amount of time I wasted on tasks that did not process from various sources I would say they are not worth the effort and support is less than helpful the moment you DO run into issues.

16 November 2025
Rated 3 out of 5 stars

Not bad

Gemsloot is great, they have a great UI and amazing offers that you can earn. However, for me they have been taking a long time to pay out compared to other platforms at times. Sometimes its instant, sometimes it stuck in verification. Generally a great site to earn though.

Edit:

Disappointed that they allowed one of their offer walls to force a “chargeback” on my account, without even contacting me to ask for further details or to inform me that this was going to happen. Hopefully not something that happens regularly, however I’m still confused as to why this took place.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

One of the greatest

One of the greatest, if not THE greatest play to earn app I have used. It quite literally blows the rest out of the water. I haven't had a single issue which is seriously crazyyyy.

Fast cash outs (instant once you verify), active mods in chat to help with random stuff, and best of all, a CRAP ton of games and offers to choose from. Affiliate system is solid and they added a new crazy feature where you literally get paid to simply install games.

28 March 2026
Unprompted review
Rated 1 out of 5 stars

Avoid this

Everything started fine, and i was able to make $200 pretty quickly, but then it's all downhill from there. A little more than half of the offers will track, and the offers that do track won't fully track everything. The pending timers i was ok with until i started seeing 30 day timers. That's crazy. And the reason for the 1 star and not 2 star rating is that I put in a support ticket for an offer, and after 13 days, they rejected my ticket, saying the offer wasn't available in Louisiana. That's fine, but I live in Massachusetts. I've never even been to Louisiana. They have a lot of work to do. Avoid it.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Its not a scam yall

At first, I thought Gemsloot was a scam or just another waste of time, but so far I've been making money, and I thank their staff as well. They helped me when an offer wouldn't track. You all should try, just don't be lazy and actually do the offer, and you'll get paid

9 March 2026
Unprompted review
Rated 1 out of 5 stars

Rewards for most games dropped 70% today mid offer for everyone.

Seemed really good at first. Thought this was the first time a GPT site cared. They have virtually no support on tickets or their discord. Scam posts stay up for days. People posting nudity, calling people pedophiles. Not a mod in sight. Now for the website portion. Today they nuked every original offer by then on there. People were days into games and all of our games pay changed in an instant. Nothing small either, I'm talking 70% decreases. My offer specifically I'd spent 10 hours in some of the end goals were $240 combined because they're difficult and they are now $30 combined. Changing pay mid offer is slimy business. Tickets take months with no response on their own games. You either die a hero or live long enough to become the gemsloot I mean villain.

24 March 2026
Unprompted review
Gemsloot logo

Reply from Gemsloot

Hey, thank you for sharing this — and we're sorry to hear about your experience. We genuinely do care, which is exactly why we want to make this right.

To address the payout change directly: advertiser rates are set and controlled by the advertisers themselves, and per our agreements with them, they do reserve the right to adjust payouts at any time. We know that's frustrating, especially when you're deep into a game and have invested real time.

That said, we don't want you to feel shortchanged for time you've already put in. Please open a support ticket if you haven't already, and our team will review your specific situation and work with you on a credit to cover the difference. That's our commitment to you.

As for the other concerns you've raised — moderation and support response times — these are things we take seriously and are actively working to improve. We appreciate the honest feedback, even when it's hard to hear.

Gemsloot Customer Experience Team

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