This is my 2nd Purchase of the same wig I purchased that I really liked. I'm planning to purchase it again. Geeta Hair Wigs are absolutely Beautiful, soft, great quality, easy to maintain & apply,... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had an amazing experience with Greeta Hair! The hair quality is top-tier — super soft, true to length, no shedding, and no smell. It blends perfectly and holds curls beautifully. Shipping was fast,... See more
Company replied
I’ve had a really positive experience with Geeta Hair so far. Their customer service has been kind, responsive, and very professional. They kept me updated and took the time to explain the process c... See more
Company replied
This is my third order, I really like these wigs they lasts me 6 months (removing each night). Quick and easy install - I’m not super knowledgeable re: wigs but I do wear them daily. I think... See more
Company replied
4.0
Great
965 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 87% of negative reviews
Typically replies within 1 week
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My updated review.
This review is an update on the previous bad review that i written 6 days ago. ( order# GT91163) Today I received my 2 wigs. I must say that I do like them. However the red wig is more spice orange color but I can still rock with it. My major issue with this company is your very poor customer service. I would like to order again but I'm scared. Too much money to take a chance on with your company.
15 April 2026
Unprompted review
Reply from Geeta Hair
Dear,
Thank you so much for updating your review and sharing your honest feedback. We sincerely apologize for the unsatisfactory customer service experience you had earlier, and we have reflected deeply to make earnest improvements.
We are glad that you are overall satisfied with the wig after receiving it. Regarding the slight orange undertone of the red wig causing color deviation, we will optimize our shooting color grading and color selection control to better restore the actual product color.
We offer our sincere apologies for the inadequate service. Relevant service procedures have been revised, and we will further enhance our customer service professionalism and response efficiency. We truly value you as our customer and fully understand your concerns when placing an order.
Should you choose to shop with us again, we will provide thoughtful one-on-one follow-up service, answer your questions patiently and serve you wholeheartedly to ensure a more reassuring shopping experience.
Thank you again for your tolerance and understanding. We hope to regain your trust. Wish you all the best. ❤️
customer service hit me back right…
customer service hit me back right away! helped me pick the right style and were super patient with my questions. really happy with how they treated me.
10 March 2026
Unprompted review
Reply from Geeta Hair
Dear,
Thank you so much for your kind review!
It’s our pleasure to assist you with any questions and ensure you have a great shopping experience.We truly appreciate your support and hope you love your wig!
Thank you again for your love and support. We look forward to serving you next time. Wish you a pleasant life! 💛
Beautiful Cooper Brown
The hair feels evenly distributed and looks natural. Cooper Brown is a bit lighter than the photos, but I'm still happy with the wig overall.
10 March 2026
Unprompted review
Reply from Geeta Hair
Dear customer,
We are delighted to receive your review and very glad that you are satisfied with this wig. Evenly distributed hair strands and a natural wearing effect are the qualities we have always been striving for.
Regarding the Cooper Brown shade being slightly lighter than shown in the picture, this is due to slight color differences caused by different lighting conditions and device screens. We kindly ask for your understanding.
If you have any questions later, please feel free to contact our customer service email at service@geetahair.com and provide your order information. We will do our best to assist you properly.
Thank you again for your love and support. We look forward to serving you next time. Wish you a pleasant life!
GEETA Customer Service Team
This hair is very beautiful and very…
This hair is very beautiful and very pretty. I bought 4 more wigs today from them. I can’t wait until they come.
10 April 2026
Unprompted review
Reply from Geeta Hair
Dear customer,
Thank you so much for your love and support! We’re so happy to hear that you love the hair.
We can’t wait for you to receive them and enjoy them. Thank you again for choosing us, and we hope you love every single one! Wish you a pleasant life!
GEETA Customer Service Team
I ordered the Curtain Bangs Glueless…
I ordered the Curtain Bangs Glueless Layered Cut Wavy Brown Ombre Wig, advertised with 180% density, curtain bangs, and a brown ombre color. What arrived was a completely different product. Flat brown with no ombre, virtually no bangs (just a few sparse strands), and density so low the lace cap is visible through the hair when worn.
When I contacted Geeta with photos, they told me the product was "manufactured exactly to my order specifications" and that the model in their photos had simply "professionally styled" the wig. They offered me $15 compensation.
Their own listing advertises a 30-Day Fast Return policy, yet they refused a full refund.
I have photos of both the advertised product and what I received. The difference is not subtle, it is not the same wig. Do not be misled by their professional photography. What you see in their listings is not what you will receive.
7 April 2026
Unprompted review
Reply from Geeta Hair
Dear customer,
We sincerely apologize that your shopping experience was not satisfactory. We truly hope to resolve your issue properly.
We would like to clarify that, in accordance with our after-sales policy, custom-dyed and personalized items are made-to-order products and cannot be refunded once produced. This policy was clearly stated before your purchase.
In addition, see-through bangs are naturally thinner by design, which is intended to create a natural, light and airy look — this is not a quality issue.
Although we are unable to offer a full refund for custom-made items as requested, we would like to provide a partial compensation to make up for your experience. We will continue to assist with your after-sales request actively.
We are always willing to cooperate and sincerely hope to settle this matter properly. Please contact us via our customer service email service@geetahair.com with your order information, and we will handle the follow-up fairly and appropriately.
GEETA Customer Service Team
Scammed by Geeta Hair: False Advertising, low quality wigs & terrible service.
⚠️ BUYER, BEWARE – DO NOT PURCHASE WIGS FROM GEETA HAIR ⚠️
I REPEAT: DO NOT PURCHASE WIGS FROM GEETA HAIR. Do not ignore the negative reviews—they are true and legitimate. Order #GT89668.
This company’s practices are fraudulent. They advertise beautiful wigs, but what you receive in the post looks nothing like the advertised product. I ordered a wig online and paid via PayPal. When it arrived, I was horrified: it was ridiculously low quality and the colour and style were completely wrong.
I contacted the company the same day I received the wig. They first requested a picture, which I sent. Then, instead of honoring my return request, they offered ridiculous partial refunds: $30, then $40, then $45. I repeatedly made it clear that I did not want the wig, and I requested a return address, which they refused to provide. They kept pushing partial discounts instead.
After I insisted on a full refund and escalated the issue with PAypal, they replied saying they had “verified with the factory” and that the wig “matches order specifications.” This is completely misleading—I ordered what was advertised in their photos, not a low-quality version that looks nothing like it.
I should have listened to other buyers’ warnings about the scamming and fraudulent practices of Geeta Hair. Their advertising is false, their products are poor quality, and their customer service is untrustworthy.
I will continue to warn as many people as possible about this despicable company.
DO NOT BUY FROM GEETA HAIR. PERIOD.
9 April 2026
Unprompted review
Reply from Geeta Hair
Dear customer,
We sincerely apologize for the unsatisfactory shopping experience and truly hope to resolve your issue properly.
We have received your feedback regarding the wig and have immediately forwarded the details to our after-sales and quality inspection teams.
We would like to clarify that, in accordance with our after-sales policy, custom-dyed and personalized products are made-to-order items and are not eligible for a refund once produced. This rule is clearly stated in the after-sales instructions prior to purchase.
We apologize for the previous communication where only a partial refund was offered and your return request was not handled in a timely manner. Rest assured that we will actively assist with your after-sales needs.
We have attempted to contact you. Please kindly reach out to us again via our customer service email: service@geetahair.com so that we can resolve the issue fairly and appropriately.
GEETA Customer Service Team
Excellent customer service!!!
7 April 2026
Unprompted review
Reply from Geeta Hair
Thank you so much for your recognition and review! We’re absolutely delighted to have won your favor and cherish this acknowledgment deeply. It’s our great honor to bring you a pleasant shopping experience. For any future needs or questions, we will be here to answer and serve you wholeheartedly at the first time, always by your side.
Thank you again for choosing Geeta Hair, and we look forward to meeting you next time 💛
SCAM
This business is a complete scam. The hair I ordered was nothing like what arrived. They have terrible customer service and completely ignore my return requests. The positive 5 star reviews are all fake. Don’t waste your time!
3 April 2026
Unprompted review
Reply from Geeta Hair
Dear,
We sincerely apologize for any inconvenience caused and fully understand your frustration at this moment.
We are always committed to providing every customer with high-quality products and services, and we are eager to resolve this issue for you as soon as possible. We have attempted to locate your order, but unfortunately, we were unable to find a matching record with the information you provided.
To handle your request more efficiently, could you please send your order number to our email address at service@geetahair.com? When sending the email, kindly note Trustpilot in the subject line—this will help our customer service team locate and address your request promptly.
Alternatively, you may update your comment below with your order number attached, and we will contact you immediately upon seeing it.
We apologize again for the trouble caused and will do our utmost to resolve this matter for you quickly.
Thank you for your assistance!
Best regards,
GEETA Customer Service Team
This hair business is such a scam
This hair business is such a scam! The hair I ordered wasn’t even close to what actually arrived. They pride themselves on excellent customer service - but when I try and return the hair, they ignore all my messages? All these good reviews have been written by either bots or influencers that received the hair for free. Don’t waste your time!
23 February 2026
Unprompted review
Reply from Geeta Hair
Dear,
We sincerely apologize for any inconvenience caused and fully understand your frustration at this moment.
We are always committed to providing every customer with high-quality products and services, and we are eager to resolve this issue for you as soon as possible. We have attempted to locate your order, but unfortunately, we were unable to find a matching record with the information you provided.
To handle your request more efficiently, could you please send your order number to our email address at service@geetahair.com? When sending the email, kindly note Trustpilot in the subject line—this will help our customer service team locate and address your request promptly.
Alternatively, you may update your comment below with your order number attached, and we will contact you immediately upon seeing it.
We apologize again for the trouble caused and will do our utmost to resolve this matter for you quickly.
Thank you for your assistance!
Best regards,
GEETA Customer Service Team
EXCEEEDINGLY DISAPPOINTED
EXCEEEDINGLY DISAPPOINTED - Inconsistent color and misleading density for reorders of same wig. I’ve probably ordered 7-8 “identical” units from Geeta Hair over the past few years. Many have been made as ordered with full density and a lovely balayage color application. Unfortunately, several units have been made so vastly different from my prior orders that I’m unable to discretely transition to the new wig. For example, the sample wig online has a roughly 2 inch dark root and my recent order has a 7 inch dark root! Several prior units had a gradual color application while others revealed that a less experienced colorist had tried unsuccessfully to achieve a similar effect. This is an epic fail for my circumstances — I wear wigs as a medical necessity and rely on consistent coloring and density when I transition to new units. I complained previously and each time I’m informed the wig was custom made according to specifications. More recently I was advised “ With proper care, including the use of water and styling products, you can achieve a sophisticated and fashionable look similar to the model.” I’m not expecting perfection, but I don’t think it is acceptable to use the excuse of a “custom process” to mask a clearly less than experienced application of color and reduced density that is wholly inconsistent with prior orders for the same wig. Also, the drawstring cap is not large-head friendly on the dimension from the forehead to nape. My recent wig was custom made with the non-drawstring, but it was still smaller than my prior units. EXCEEDINGLY DISAPPOINTED.
19 March 2026
Unprompted review
Reply from Geeta Hair
Dear,
We sincerely apologize for any inconvenience caused and fully understand your frustration at this moment.
We are always committed to providing every customer with high-quality products and services, and we are eager to resolve this issue for you as soon as possible. We have attempted to locate your order, but unfortunately, we were unable to find a matching record with the information you provided.
To handle your request more efficiently, could you please send your order number to our email address at service@geetahair.com? When sending the email, kindly note Trustpilot in the subject line—this will help our customer service team locate and address your request promptly.
Alternatively, you may update your comment below with your order number attached, and we will contact you immediately upon seeing it.
We apologize again for the trouble caused and will do our utmost to resolve this matter for you quickly.
Thank you for your assistance!
Best regards,
GEETA Customer Service Team
CROOKS
CROOKS! SCANMERS! AVOID!!!!!!!! I ordered an ash blonde wig from here with highlights, but when it came it was highlighter yellower with streaks of green and awful roots - so nothing like the picture at all! I decided to return the wig but was shocked to find that Geeta hair expected me to pay for the return. I disputed this and wrote a bad review - to which I was told that if I delete my review first, they would pay for my return. I deleted my review initially but they retracted their promise and said they would not pay for my return or give me a refund. APALLING! They scam you out of your money and then further scam you for a good review. Please avoid this company!!!!!
24 March 2026
Unprompted review
Reply from Geeta Hair
Dear Customer,
We sincerely apologize for any inconvenience this has caused you and fully understand your frustration at this moment. Any unpleasant experience runs contrary to our original service intention and makes us feel deeply regretful. We are always committed to providing every customer with high-quality products and thoughtful service, and we never want any issue to affect your experience.
We take your current situation very seriously and are eager to resolve it properly for you as soon as possible. We will do our utmost to handle it thoroughly and strive to provide a satisfactory solution.
Thank you for your understanding, patience and assistance. We hope to regain your trust.
Sincerely,
GEETA Customer Service Team
Awful experience
Awful experience, they send the wrong wig and expect you to pay for the return!! do not order!
29 March 2026
Unprompted review
Reply from Geeta Hair
Dear,
We sincerely apologize for any inconvenience caused and fully understand your frustration at this moment.
We are always committed to providing every customer with high-quality products and services, and we are eager to resolve this issue for you as soon as possible. We have attempted to locate your order, but unfortunately, we were unable to find a matching record with the information you provided.
To handle your request more efficiently, could you please send your order number to our email address at service@geetahair.com? When sending the email, kindly note Trustpilot in the subject line—this will help our customer service team locate and address your request promptly.
Alternatively, you may update your comment below with your order number attached, and we will contact you immediately upon seeing it.
We apologize again for the trouble caused and will do our utmost to resolve this matter for you quickly.
Thank you for your assistance!
Best regards,
GEETA Customer Service Team
Reply from Geeta Hair
Thank you so much for your recognition and review! We’re absolutely delighted to have won your favor and cherish this acknowledgment deeply. It’s our great honor to bring you a pleasant shopping experience. For any future needs or questions, we will be here to answer and serve you wholeheartedly at the first time, always by your side.
Thank you again for choosing Geeta Hair, and we look forward to meeting you next time 💛
DO NOT BUY FROM GEETA HAIR, REPORT THEM TO ACTION FRAUD AND CONSUMER PROTECTION
DO NOT BUY FROM GEETA HAIR
DO NOT BUY FROM GEETA HAIR
THEY ARE A SCAM
All the positive reviews you see on here are fake. This company is very useless.
I ordered my wig on 21st February and on the website, it says the delivery is within 4-8 business days. However I received this wig on 16th March with no apologies or updates on why my delivery was delayed for so long.
On receiving my wig, I realised that the wig I received is nothing like the wig I purchased. The colour , length, everything was off. I decided to try to return wig due to this and on the website, the return policy says this is allowed, I will pay for returns, all that.
When I emailed the team to initiate the return, they keep trying to offer me a $15 compensation, mind you this wig costs $200+. I have been going back and forth with Elsa Han (very annoying by the way) about this return but they keep ignoring my request for the return address and instructions despite over 8 emails being sent. They only respond to me with a copy and paste reply about a stupid voucher.
Honestly report this company. I am now going to my bank to contest the charges because I don’t think they are even going to release the refund details unfortunately. I am also looking into reporting them to the UK consumer protection agency. Please everyone do this too so we can get some legal action or something. I will update this review if anything changes. As I have seen with other reviews, they respond saying to email them and still do nothing about it so don’t be deceived by them. All the ads and positive reviews are fake AF.
Update (01/04/2026): After much back and forth, I left a negative review of the wig on Geeta Hair’s website and the customer service team reached out to me saying they will offer me return authorisation IF I take down my negative review. This is so laughable and appalling, shows the level of fraudulence this company operates on. I obviously refused this. Anyway AVOID AVOID AVOID.
Update (08/05/2026): after much and back and forth. After so many threats and this really bad review, Geeta Hair finally processed my return and gave me a return as requested. I still think the company is whack for making me go through so much stress and about 1 month of hassle. For your own good, don’t buy from them.
1 April 2026
Unprompted review
Reply from Geeta Hair
Dear Customer,
We sincerely apologize for any inconvenience this has caused you and fully understand your frustration at this moment. Any unpleasant experience runs contrary to our original service intention and makes us feel deeply regretful. We are always committed to providing every customer with high-quality products and thoughtful service, and we never want any issue to affect your experience.
We take your current situation very seriously and are eager to resolve it properly for you as soon as possible. We will do our utmost to handle it thoroughly and strive to provide a satisfactory solution.
Thank you for your understanding, patience and assistance. We hope to regain your trust.
Sincerely,
GEETA Customer Service Team
Scam!
Scam!
the item was pulled from delivery package and looked through the original clear package not taken out and still they won’t send address to return. The size in length o didn’t want and there is an extremely bad old smell.
DO NOT BUY FROM THESE SCAMMERS
29 March 2026
Unprompted review
Reply from Geeta Hair
Dear,
We sincerely apologize for any inconvenience caused and fully understand your frustration at this moment.
We are always committed to providing every customer with high-quality products and services, and we are eager to resolve this issue for you as soon as possible. We have attempted to locate your order, but unfortunately, we were unable to find a matching record with the information you provided.
To handle your request more efficiently, could you please send your order number to our email address at service@geetahair.com? When sending the email, kindly note Trustpilot in the subject line—this will help our customer service team locate and address your request promptly.
Alternatively, you may update your comment below with your order number attached, and we will contact you immediately upon seeing it.
We apologize again for the trouble caused and will do our utmost to resolve this matter for you quickly.
Thank you for your assistance!
Best regards,
GEETA Customer Service Team
Reply from Geeta Hair
Thank you so much for your recognition and review! We’re absolutely delighted to have won your favor and cherish this acknowledgment deeply. It’s our great honor to bring you a pleasant shopping experience. For any future needs or questions, we will be here to answer and serve you wholeheartedly at the first time, always by your side.
Thank you again for choosing Geeta Hair, and we look forward to meeting you next time 💛
28 inches 180% density
love my wig it’s so full the lace is everything all I did was slap some lace tint on and it was good to go, it did come pre plucked and pre bleached very well for me to not include the service , it came pre curled but I did decide to straighten it and this wig gives BODY AND DENSITY , it’s so full and long I got the 28 inch and girl run don’t walk😩❤️🔥
27 March 2026
Unprompted review
Reply from Geeta Hair
Thank you so much for your recognition and review! We’re absolutely delighted to have won your favor and cherish this acknowledgment deeply. It’s our great honor to bring you a pleasant shopping experience. For any future needs or questions, we will be here to answer and serve you wholeheartedly at the first time, always by your side.
Thank you again for choosing Geeta Hair, and we look forward to meeting you next time 💛
They have really good quality hair I…
They have really good quality hair I have a 30inch and it fits me so well.
25 March 2026
Unprompted review
Reply from Geeta Hair
Thank you so much for your recognition and review! We’re absolutely delighted to have won your favor and cherish this acknowledgment deeply. It’s our great honor to bring you a pleasant shopping experience. For any future needs or questions, we will be here to answer and serve you wholeheartedly at the first time, always by your side.
Thank you again for choosing Geeta Hair, and we look forward to meeting you next time 💛
Reply from Geeta Hair
Thank you so much for your recognition and review! We’re absolutely delighted to have won your favor and cherish this acknowledgment deeply. It’s our great honor to bring you a pleasant shopping experience. For any future needs or questions, we will be here to answer and serve you wholeheartedly at the first time, always by your side.
Thank you again for choosing Geeta Hair, and we look forward to meeting you next time 💛
If I could give zero stars I would
If I could give zero stars I would. They have the worst quality hair. I wanted to cancel the order before getting the wigs and a lady called Elsa from their customer service convinced me to go ahead promising good quality. They are s SCAM
25 March 2026
Unprompted review
Reply from Geeta Hair
Dear,
We sincerely apologize for any inconvenience caused and fully understand your frustration at this moment.
We are always committed to providing every customer with high-quality products and services, and we are eager to resolve this issue for you as soon as possible. We have attempted to locate your order, but unfortunately, we were unable to find a matching record with the information you provided.
To handle your request more efficiently, could you please send your order number to our email address at service@geetahair.com? When sending the email, kindly note Trustpilot in the subject line—this will help our customer service team locate and address your request promptly.
Alternatively, you may update your comment below with your order number attached, and we will contact you immediately upon seeing it.
We apologize again for the trouble caused and will do our utmost to resolve this matter for you quickly.
Thank you for your assistance!
Best regards,
GEETA Customer Service Team
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