Geekbuying Reviews 

72
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I can warmly recommend Geekbuying. I have shopped several times from them and never had any problems with the deliveries. Bought an item that did not work properly but they helped me and they replaced... See more

Rated 5 out of 5 stars

Great customer service :-) Ordered a FLSUN SR 3D printer, found out that they had delivered my 3D printer in France, but I live in Denmark. Contacted Customer service, and I got my printer in 3 da... See more

Rated 2 out of 5 stars

Very poor indeed. The Himo Z20 that I ordered had recieved a fair amount of damage before it had arrived. The outer packaging was full of holes. The point where the frame folding mechanism meets had b... See more

Company replied

Rated 5 out of 5 stars

Very positive experience, 5/5 - on the product itself: I ordered an electric adjustable height desk. Product is very well designed, it's robust, it works great. I'm extremely happy with it - on the... See more


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4.5

Excellent

TrustScore 4.5 out of 5

72 reviews

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4.5

All reviews

(72)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service :-)

Great customer service :-)
Ordered a FLSUN SR 3D printer, found out that they had delivered my 3D printer in France, but I live in Denmark.
Contacted Customer service, and I got my printer in 3 days without any problems.
Great service from Geekbuying, they answered right away and solved the problem.
By the way, I love my new 3D printer :-)

28 June 2022
Unprompted review
Rated 4 out of 5 stars

Wow i had a great Customer service…

Wow i had a great Customer service experiece. After i wrongfully orders and wanted to cancel the order after I made a new order. The patience, guidance and direction was an awesome experience . I am pleased keep it up
Welford

27 June 2022
Unprompted review
Rated 5 out of 5 stars

I can absolutely recommend this site

I can absolutely recommend this site for your purchases.
I purchased a laser engraver last month. It was scheduled to be shipped after 3 business days and the shipping time was 7-10 business days.
The device was actually shipped after only 1 day from the site in Germany and the package was picked up by UPS. Unfortunately, there was a problem: UPS blocked the tracking which was frozen for 15 days. I constantly contacted GeekBuying customer service and they always responded in a reasonable time, both in chat and via email.
They worked hard to resolve it and by day 20 UPS admitted that they had lost the package.
I did not have shipping insurance but, despite this, GeekBuying asked me if I wanted a refund or if I wanted them to ship me a new one. I opted for the second option. The next day the shipment (the second one) started and I received the package within a week.
In the meantime, UPS found the package! It had ended up north of Germany (I am in Italy) and was delivered to me after a few days. I ended up with 2 laser engravers.
I contacted GeekBuying again out of fairness, explaining what happened, and they asked me to send it back by refunding the charges in my PayPal account. They did so. They thanked me countless times.
I honestly don't know how many sellers are capable of handling a sale like this: they could have blamed UPS and could have waited, instead they accommodated my requests and sent me a new product (200 euro value) anticipating the technical time and the evolution of shipping.
I really feel very satisfied.
Very very very good.

8 June 2022
Unprompted review
Rated 2 out of 5 stars

Very poor indeed

Very poor indeed. The Himo Z20 that I ordered had recieved a fair amount of damage before it had arrived. The outer packaging was full of holes. The point where the frame folding mechanism meets had been dented, several of the spokes of the front wheel are bent or misshapen and the frame has several scratches. Both the brakes and the gears have been poorly adjusted. The range of the battery is severely over rated.

26 May 2022
Unprompted review
Geekbuying logo

Reply from Geekbuying

Dear Derren,
We are sorry for the inconvenience caused.
Could you please provide us valid order number so that we can recheck and help you?
Thanks for your kind understanding.
Best Regards
Geekbuying.com

Rated 5 out of 5 stars

Eleglide M1 e-bike

I've bought an Eleglide M1 e-bike on Geekbuying and I was pleasantly surprised after I've assembled it and took it for a spin. Good bike for a good price. I've been using it pretty much every day since it arrived. The delivery was fast as well (3 workdays from the Polish warehouse to Hungary). No regrets!

25 May 2022
Unprompted review
Rated 5 out of 5 stars

I thought trustpilot i for trip reviews…

I thought trustpilot i for trip reviews or something. Anyways I buy from geekbuing last few years and its one of best shops in there. I wish they had more products since using ebay/aliexpres/amazon is such a random pain.

25 May 2022
Unprompted review
Rated 5 out of 5 stars

Good

Bought an electric scooter. Fast delivery in Sweden from Poland warehouse - about 6 days.
The product as in description, nothing to complain.

24 May 2022
Unprompted review

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