Absolutely lovely extensions, best company I’ve ever used and I’ve tried them all, I got face framers in smoke and can wear them high up near the parting without showing through My only very slight... See more
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Based on reviews, created with AI
gee is a multi-award-winning brand, established in 2013, born from a simple frustration: seamless, lightweight, and undetectable hair extensions didn’t exist, so we created them. Driven by a passion for helping people feel confident, we developed the first of its kind: human hair extensions that blend naturally, feel weightless, and remain undetectable. Our mission is simple: to offer natural-looking, premium hair extensions that are easy to wear and designed to last. Trusted by professionals, loved by clients, and recognised across the industry, gee is committed to helping you achieve a great hair day, every day.
United Kingdom
Replied to 97% of negative reviews
Typically replies within 1 week
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Great experience with Gee Hair Extensions! The conversation was smooth and communication was very helpful. I needed to exchange a pair of hair extensions, and the process was handled easily and professionally. Thank you for the great customer service!

Reply from gee
Customer service is 5
Star!
I had entered the wrong delivery address and panicked and emailed the customer support team who promptly replied and told me they had changed the address and it was all sorted!
Really happy with the fast response and great communication!!

Reply from gee
Needed to exchange my order as I chose the wrong colour. Joy on customer support was so helpful and quick with the responses and made sure I knew all the right information to be able to get my right colour delivered to me on time. Very happy!

Reply from gee
Customer service impeccable, super easy to reach on Whatsapp and really friendly and helpful too :)

Reply from gee
This is now my third set of extensions from them. My previous set was great, which is why I ordered again for an upcoming event. Unfortunately, the latest set arrived with visible black dots throughout the hair, up to several centimetres from the ends, making them clearly poor quality and not wearable.
I contacted customer service straight away and sent multiple photos and videos. After several days of back-and-forth while they “reviewed with management”, the resolution offered was a £10 goodwill refund for hair that is clearly not acceptable quality. If I don’t accept the £10, the only other option I was given is to return the hair at my own cost so they can “assess” it, which is frustrating considering the fault was present on arrival and already documented with photos and videos.
I ordered well in advance to avoid stress before my event, but instead I’ve spent days chasing responses and am now less than a week away from the event needing to find replacement extensions last minute because the ones sent are not usable. Very disappointing experience, especially as a returning customer purchasing my third set from the brand.

Reply from gee
Absolutely love it! Blends in so well, really impressed. Order #22920

Reply from gee
Love….
What a difference this has made to the front of my hair. They’re not detectable at all even in my fine hair. Im so pleased. Thank you.
Order #22628

Reply from gee
Knowledgeable. Friendly. Answered all my questions and helped me to arrive at a decision. Just facts, no pushy sales at all. Great service! Product seems to be great quality as well.

Reply from gee
Fantastic service and fantastic products customer service is the best thanks again

Reply from gee
I ordered the 18" clip in face framers as my hair never seems to grow in length at the sides, when they arrived, I couldnt wait to put them in, they were absolutely perfect in size and colour. I'm so happy with them, they are so comfortable and natural looking that I almost went to bed wearing them. Love, love them! I will never go back to wearing microbead extensions again.

Reply from gee
Great online customer service. Handy WhatsApp messaging service there to promptly answer any questions regarding shade, type of extensions and length. I sent over a few clear images of my current hair colour/length and they quickly recommended a shade for me along with sending me links to helpful video clips as to the different lengths/wefts etc available. hopefully the product is just as good when it arrives 😊. Great price too!

Reply from gee
I have just bought these for the first time as my hair is fine and looks thin. The quality is fantastic, they clip in very easily and look fantastic just as advertised. I suggest ordering the samples first to get the exact colour you want. Highly recommend. Order #22363

Reply from gee
The best extensions. I always get multiweft and it’s so discreet! Order #20997

Reply from gee
Order #21895
The quality is amazing. Very seamless, lightweight and perfect for filling out my damaged front areas. It’s made such a difference to my confidence and I wear these almost every day.

Reply from gee
Quick customer service and very friendly. I’ve done a few purchases and find the quality of the hair to be very goid

Reply from gee
Terrible customer service and extremely bad attitude from “Joy” who is the most unhelpful person going and should not have such a role in a company if they plan on being this way!!

Reply from gee
These are absolutely beautiful and they just swing in my hair. I need an inch or so off them and my hairdresser will sort that in a couple of weeks time. I'm thinking of getting the baby farmers too, maybe in a different blonde so I can have a variation! Time will tell if the great quality they are now will last but I'm looking a million dollars in them, that's for sure. I love them. Order #22238.

Reply from gee
Just had a colour match done virtually and the service was fantastic! Very responsive and made sure the pictures were right to get the best match. Can’t wait for my first order to arrive ❤️

Reply from gee
I ordered the Face Framers extensions in 14 inches, 30 grams, in the shade Toasted to give my fine hair a bit more volume. I’m so impressed! They blend beautifully, look incredibly natural, and the quality is fantastic. They’ve added the perfect amount of fullness without feeling heavy — I absolutely love them.

Reply from gee
Really surprised at the natural blend
I was amazed at how naturally the colour blended with my own hair and it's so much nicer to know I can take them out at the end of the night.
I only wish I'd got longer ones though, but that was my fault for not realising how well it would have blended my natural hair not just in terms of colour but texture too. Order #21885

Reply from gee
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