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Rated 1 out of 5 stars

Scam, never received item, just fake evri tracking when I asked why they sent me another tracking ref from china with today’s date! I have registered it with my bank to get a chargeback for fraud

Rated 1 out of 5 stars

Bone conduction headphones not working within warranty. Contacted company. They were happy for me to send video. 2 months on haven't returned or acknowledged an email

Rated 3 out of 5 stars

I ordered bone conduction headphones. Unfortunately they weren't in stock so I was offered an alternative. As they wouldn't be delivered in the original timeframe, I requested a refund. After a bit... See more

Rated 1 out of 5 stars

Bought bone conducting headphones, lightly used yet stopped working after 4 months. Won't power up. Got the typical PRC company run around, incompetent corrupt customer service people, selling inferi... See more

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1.3

Bad

TrustScore 1.5 out of 5

80 reviews

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No history of asking for reviews

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1.3

All reviews

(80)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scam

Scam, never received item, just fake evri tracking when I asked why they sent me another tracking ref from china with today’s date! I have registered it with my bank to get a chargeback for fraud

13 August 2025
Unprompted review
Rated 1 out of 5 stars

One star is one too many

Bone conduction headphones not working within warranty. Contacted company. They were happy for me to send video. 2 months on haven't returned or acknowledged an email

2 June 2025
Unprompted review
Rated 1 out of 5 stars

ROGUE SELLER DO NOT BUY FROM

If there was a minus for the stars I would have selected it.
NO CUSTOMER SERVICE AT ALL.
Purchased earphones that stopped working after 2 weeks, several emails to no avail, kept fobbing me off then finally offered me the opportunity to purchased a second pair for £20.00 !!!!!!!!! Have now put it in the hands of paypal as they are contacting the rogue seller.

22 April 2025
Unprompted review
Rated 1 out of 5 stars

No Warranty

This company offers no warranty on any of its products, so if your headphones pack up after 3 months, tough.
I got 10 months out of a £50 pair of headphones, so a fiver a month isn't too bad, but I won't be buying from them again

19 March 2025
Unprompted review
Rated 1 out of 5 stars

My headphones were of poor quality and…

My headphones were of poor quality and didn’t work properly. No returns offered by this company. Ended up disputing it through my credit card which seems to have worked. Please save yourself the effort and avoid buying from Geartekk.

13 February 2025
Unprompted review
Rated 1 out of 5 stars

Please DO NOT use this company - poor quality products and no returns

Please DO NOT use this company. Purchased 'waterproof' bone conduction headphones - did not work in the water. Very difficult to connect to music library. Although I bought from a UK site, they said I had to pay to return to CHINA - that would have cost me over half of what I originally paid for them.
Found out the review site that linked to them is also a scam site.
Avoid this company at all costs!

6 January 2025
Unprompted review
Rated 1 out of 5 stars

I would give no stars if I could

I would give no stars if I could. Complete scam. Rubbish product and ridiculous customer service which feels as though they are mocking you. They should be arrested. It’s theft.

4 December 2024
Unprompted review
Rated 1 out of 5 stars

Awful Company

Bought a trail camera to capture wildlife in the garden. I initially thought it was good value, but, it won't switch on and I want a refund. Have sent numerous emails and keep getting fobbed off with the same questions, over and over again. This company is dreadful, the emails are sweetness and light, but the reality is the opposite.

17 October 2024
Unprompted review
Rated 1 out of 5 stars

This company is definitely a scam…

This company is definitely a scam bought waterproof headphones and they just don’t work or sync via Bluetooth. Tried “customer service” and no one available but leave a message which was never returned

14 October 2024
Unprompted review
Rated 1 out of 5 stars

I purchased their rockshield gloves…

I purchased their rockshield gloves ,which they claim are waterproof thornproof and insulated etc ,when i used them they did not perform as claimed ,i used them for gardening ,thorns punctured them and i had wet hands soon after using them ,their claim and advert is very misleading ,they tried to offer me another pair ,which i declined ,having no confidence ,in them ,i have now been offered the choice of returning them to China ar my expense ! Or a 40 % refund ,which i have reluctantly accepted,
These gloves are not as they claim ,do not buy them you wil be very disappointed as i am ,avoid the company .i would even give them a 1 star !!!

14 October 2024
Unprompted review
Rated 1 out of 5 stars

I ordered a walking counter and can not…

I ordered a walking counter and can not use it. I have asked for help on how to set up and use and no one has got back to me.
Supposedly someone is there 9-5 but it always goes to voice mail.
I am very unhappy.

11 October 2024
Unprompted review
Rated 1 out of 5 stars

CAVEAT EMPTOR: Gear Tekk trail camera is junk.

Without a doubt dealing with the GearTekk tech support folks has been the most frustrating experience I've ever had concerning tech problems. To begin let me say that I received a WiFi Trail Camera (model WiFi830 Pro) as a gift from my brother. It was a total waste of his money and my time. The camera came with an easy to follow set of installation and setup instructions in a 14-page manual. I followed the instructions carefully and was not able to get the camera operational at all (e.g., the various buttons don't do anything when pushed). I tried several times, thinking I was doing something wrong or missing a step, then I enlisted the aid of various friends and relatives. They too had no success. We all concluded that the camera is defective. So -- here's where the frustration began. On September 1, I phoned GearTekk's toll free number and (not surprisingly) had to leave a message. Result 1: no reply either by phone, text, or email. I then sent an email to GearTekk in which I described the problem and what I had done to get the camera up and running. About 24-hours later I got a very nice reply which included the suggestion that I send them a video showing how I was attempting to set up the camera. This made sense to me so I made a start-to-finish video of my attempt to set up the camera, including installing the AA batteries, downloading the app, etc. Now let me cut to the chase: After more than 3 weeks (it is now Sept. 23) of trying to get help via more phone calls and innumerable text messages, I have given up. I'm not convinced that anyone actually viewed the video I sent; in fact, I'm not sure an actual person has been corresponding with me. The camera is worthless to me (and despite my futile request for where to return the camera for a refund) and I am now the owner of a nice-looking, but non-functioning, piece of junk. There must be reason that the camera was on sale for half price: namely, this camera model is worthless. Caveat emptor! Don't buy anything from GearTekk

ZL

23 September 2024
Unprompted review
Rated 1 out of 5 stars

GEARTEKK - DO NOT BUY ANYTHING FROM THIS "COMPANY"

This "company" seems to consist of one person (or an AS = Artificial Stupidity, the language in the company's emails is wierd) who takes your money through a very plausible-seeming website, sends you a good-looking product (a so-called step counter watch with lots of other "functions" - which for example on the first morning reported I had walked 2.88 miles and taken thousands of steps when I hadn't even left the house!) which turns out to be absolute crap, then delays and delays any chance of getting your money back, which I'm still in the middle of ... but I'm not giving up yet

16 September 2024
Unprompted review
Rated 1 out of 5 stars

Please avoid these scammers like the…

Please avoid these scammers like the plague, I bought a pair of what I thought were top of the range, advertised as, motorcycle gloves, they made up a fake review on them, using a cheap named branded cyclist gloves and added their own brand name to it. As motorcycle gloves, they are not fit for purpose.
To return the goods back to China, they expected me to pay, or they give me a £12 refund from a £39.99 purchase price.
Scammers… please avoid them

12 September 2024
Unprompted review
Rated 1 out of 5 stars

Bought a trail cam

Bought a trail cam, followed all the instructions and it doesn’t work. Tried customer support e mail which is non existent, phoned the UK number but no agents available to speak to. This company is a scam company. Do not buy from them

22 August 2024
Unprompted review

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