I bought one of these hand warmers a few years ago and loved it so much I have just recently bought this 2nd one. Now they have added features - the torch feature is very useful. Great communication f... See more
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Good fit and comfortable to wear. The only negative is that the masks are not rigid enough and collapse in the central area. I suspect this is a common problem in masks made of the same or similar mat... See more
The ladder strap I bought came without a carabinier which was in all the photos on the website. I was told I would get a refund, but after investigating they said it shouldn’t come with one and... See more
Bought a useful tool tether was very handy so i didn't drop tools.
Company details
Information provided by various external sources
We truly believe we make some of the most innovative products in the world, and we want to make sure we back that up with a risk-free ironclad lifetime guarantee. If you don't have a positive experience for any reason, we will do whatever it takes to make sure you are 100% satisfied with your purchase. Buying items online can be a daunting task, so we want you to realize that there is absolutely zero risks in buying something and trying it out. If you don't like it, no hard feelings we'll make it right. We have 24/7/365 ticket and email support. Please contact us if you need assistance. Just reach us at: m.me/GearbyBear sales@gearbybear.com +1 424 781 3203
Contact info
United Kingdom
- m.me/GearbyBear
- sales@gearbybear.com
- gearbybear.com
Hasn’t replied to negative reviews
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Bought a useful tool tether was very…
Bought a useful tool tether was very handy so i didn't drop tools.
Misleading photos of the ladder strap…
Misleading photos of the ladder strap on the website.
Expected to buy extra bits so it will work
Ladder strap
The ladder strap I bought came without a carabinier which was in all the photos on the website.
I was told I would get a refund, but after investigating they said it shouldn’t come with one and the photos were indeed misleading.
So I wouldn’t be getting a refund.
They should at least point out what extra bus are needed to make it work
Also the photos on the website seem to have been altered now
Still waiting for the items
good masks that work well
good masks that work well - but rather expensive - and a tad annoying still not to have reached the delivery limit
Love it.
I bought one of these hand warmers a few years ago and loved it so much I have just recently bought this 2nd one. Now they have added features - the torch feature is very useful. Great communication from GearbyBear too.
So good to buy British made products
So good to buy British made products. Well made with decent nose bridge that keeps it's shape.
Great service and responded quickly
Great service and responded quickly to my inquiry
Good professional Company
Great reliable well made 3 ply masks…
Great reliable well made 3 ply masks that I wear in my beauty and holistic treatments.
total irrational
Don’t understand why is this website keep ask me to write a review after they sold nothing to me, they are still selling things out of stock, and never reply emails. BUT keep sending emails ask me to review, here it is!
Fantastic company
A fabulous company to deal with.. i ordered the wrong mask and it was no trouble to take a return.. for which I was sent a label…. And post out the correct item. The 3 layer bear mask which is the best one around!
Always helpful and knowledgeable about…
Always helpful and knowledgeable about where to find what I require on the website.
Quick delivery & efficient service.
Thank you
Excellent service and good quality…
Excellent service and good quality merchandise,have used this company before and would thoroughly recommend

Reply from GearbyBear
Great service and bought direct this…
Great service and bought direct this time rather than through Amazon

Reply from GearbyBear
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