Gear4music Reviews 

8,939
TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 4 out of 5 stars

The products i purchased are working as expected. The delivery promise from Gear4music was kept. It's good to consider to buy all accessories required for the gears to avoid paying too much shippin... See more

Rated 5 out of 5 stars

Amazing service, no complaints. Bought an Alesis Elevate 4 Studio Monitors, came sadly with a faulty RCA 3.5mm cable within the original box. Wrote them through their support channel, replied to... See more

Rated 5 out of 5 stars

I work as a music teacher, and our school orders from G4M every few months. Usually it is small things that need replacing, and the staff always help us get the right materials and a good price.... See more

Rated 5 out of 5 stars

Great prices for someone on a limited budget getting me back into playing guitar after many years due to health issues. There were two delivery issues that Gear4music were not responsible for. Gear4mu... See more

Company details

  1. Musical Instrument Store

Written by the company

Lanserades 2003 och har nu över 1.500.000 kunder. Gear4Music är ledande återförsäljare av musikinstrument och musiktillbehör. Du kan köpa instrument för allt från orkestrar till rock n´roll, inklusive gitarrer, trumset, digitala pianon, saxfoner och cellos plus ledande märken inom inspelning- och studioverksamhet. Från nybörjargitarrer till proffsmikrofoner och förstärkare, Gear4Musics online Musikaffär har ett stort sortiment av musikinstrument och tillbehör. Vad du än söker inom fiol, keyboard, elektroniska trumset eller högtalarsystem, så kan vi hjälpa dig. Vi har några av de största märkena inom branschen, såsom Yamaha, Roland, Casio, Fender, Ibanez, Alesis, Behringer & Gibson, liksom vårt egna stora Gear4Music sortiment. Vi utvecklas och förbättrar ständigt vår kundservice genom att öppna distributionscenter för att kunna förbättra leveransalternativen och förkorta leveranstiderna.

Gear4music.se Detaljer

Written by the company

Retur utan kackalorum
Du kan handla säkert och tryggt hos Gear4music. Som standard erbjuder vi en 30 dagars pengarna tillbaka garanti som kan förlängas upp till 90 dagar för en liten avgift. Detta är utöver våra produktgarantier, vilka ger skydd mot ev. produktfel eller defekter i mellan ett till fem år. Vår "pengarna-tillbaka" -garanti utöver dina lagstadgade rättigheter och avviker från många andra säljares erbjudanden eftersom vår återbetalningsperiod är 30 dagar istället för den europeiska standarden på 14 dagar. Det är också enkelt att returnera något via vårt online returcenter på vår webbplats.
Välj ditt egna leveransdatum
Du kan själv välja ditt leveransdatum genom att använda kalendern i din kundkorg. Få din order levererad på en dag som passar dig - vi erbjuder en rad olika leveransval som passar alla budjetar.
Bra priser och utmärkt service
Vi vill göra det lätt för alla att köpa och äga ett musikinstrument, genom att erbjuda bra priser och bra service, oavsett var du bor eller hur du väljer att handla hos oss. Vi levererar musikinstrument och musikutrustning från många av branchens mest kända märken, till väldigt konkurrenskraftiga och förmånliga priser. Vi producerar även en rad fantastiska högkvalitativa musikinstrument och högkvalitativ musikutrustning av vårt egna märke till bra värde.
Över 1.500.000 registrerade kunder
Gear4music har blivit en av Storbrittaniens största återförsäljare av muskinstrument och musikutrustning med över 1.500.000 kunder. Under 2012 lanserade vi även Gear4Music på 19 olika språk, och vi är nu ett av de snabbast växande musikföretagen i Europa.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

9K reviews

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4.5

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(8,939)

993 reviews in the last 12 months

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Rated 3 out of 5 stars

Haven't got the delivery yet, but thanks for asking…

Orderd January 2 with estimated delivery January 5 and not yet delivered today January 16. Seems to be shipped from the UK. So I'm still waiting here in Sweden. Usually packages arrive in one or two days depending on where they are sent from.

Came to my mailbox today January 19 :-)

16 January 2024
Gear4music logo

Reply from Gear4music

Good afternoon,

Thank you for your review.

We're very sorry to hear that your parcel has not yet been delivered.

We have raised an investigation with the courier and contacted you to provide a smaller update. As soon as more information is provided by the courier we will be back in touch.

We will ensure to resolve this as soon as possible. Please don't hesitate to contact our customer service team if you have questions or would like an update.

We wish you a great rest of your day.

Kind regards,
Gear4music

Rated 3 out of 5 stars

Delayed delivery

Great prices and sortiment, delivery was kind of slow and also delayed, got no updates or information besides a tracking website that never registered the package. Otherwise great site

12 January 2024
Gear4music logo

Reply from Gear4music

Dear Lezog,

Thank you for your review.

We apologise for the delay of your parcel. We have refunded your delivery as a gesture of goodwill.

When you placed the order on the website you chose to have an untraceable delivery which is why you could not see any information about the package.

Kind Regards,
Gear4music

Rated 4 out of 5 stars

Extremely fast delivery

Extremely fast delivery!

I bought a T-style kit and the quality was a lot better than I expected in the most aspects. The two things that could have been better to give a five star experience was:
- The tuners, I expected them to be feeling cheap and they are. The guitar stays in tune but is kind of hard to tune when the cogs hit the bad spot, easy fixed with new tuners.
- The droptop is very thin, that's no problem but it had been to hard planed so it had lots of pits, almost as deep as the veneer. Clear pore filler made it acceptable but I'd rather had a plane top or a thicker veneer so it could have been sanded down.

The guitar is sounding much better than I expected so the electronics is very good for this price level! The neck was straight without the trussed engaged, time will tell if it will be playable in the summer when the fingerboard expands.

2 January 2024

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