Gccircle Reviews 91

TrustScore 2 out of 5

1.9

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Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, most reviewers were unhappy with their experience overall. Many customers reported significant issues with payment, often stating that their gift card balances were drained or lost without receiving any payout. They also frequently experienced a lack of communication, with emails and chat messages going unanswered, and difficulties reaching a real person for support. The website itself was often criticized as being unreliable, with some users unable to log in or track their submissions. However, some people mentioned that while the payout process was often delayed and slower than advertised, they eventually received their payments after verification. These customers noted that despite the longer waiting times, the transactions were successfully completed.

What people talk about most

Payment

Customers reported issues with payment processing, where gift card balances were processed, but the expected... See more

Response time

Customers consistently express dissatisfaction with response times, frequently reporting long waits for... See more

Website

Clients share negative opinions on the website, with many reviewers expressing strong dissatisfaction and... See more

Customer communications

Reviewers highlight negative aspects of contact, with many expressing frustration over a lack of response to... See more

Customer service

People report negative experiences with customer service, with many reviewers feeling ghosted and ignored... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Greeting, I had submitted my gift card information yesterday, and I have not received anything from you. No confirmation, nothing. I even sent an email to you. You did not respond. What is going o... See more

Company replied

Rated 3 out of 5 stars

Support responses were delayed and I had to follow up once but payout was eventually completed after review.

Company replied

Rated 3 out of 5 stars

Scam company whats the point of lying about verification when you've already rinsed the balance of my account? Ok they have resolved the issue and i have received the payment.

Company replied


Company details

Written by the company

GCCircle is a digital payout platform that helps users convert eligible gift cards into secure payouts through a streamlined verification and processing workflow. Our platform is built around transparency, payout tracking, and a modern customer experience designed for digital payments. Users can submit gift cards, choose their preferred payout method, and track the status of their submission from review through payout. GCCircle supports a growing range of popular gift card brands and focuses on secure processing, responsive support, and operational reliability. Our goal is simple: make gift card payouts easier, clearer, and more trustworthy.


Contact info

1.9

Poor

TrustScore 2 out of 5

91 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 62% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Where is my payout? Update? Something

Dicks sporting goods card wiped clean but no update no payment no nothing

Reference
GCCE-FCCC52-EA0E

UPDATE
Thanks trustpilot….just woke up to money received 💰

1 June 2026
Unprompted review
Gccircle logo

Reply from Gccircle

We would like to confirm that your payout for reference number GCCE-FCCC52-EA0E has been processed successfully.

A payment of $100.00 USD has been sent successfully through Zelle using the payment details provided during submission.

Thank you for your patience throughout the review and payout process.

Rated 1 out of 5 stars

THEY R THE WORST💯💯💯

If I could give them a negative I damn sure would smh... It's sad how u claim 2 do the right thing and pay people what they're expecting but I know I didn't receive a payment from y'all and that's after plenty of msgs that I sent to y'all cuz lord knows y'all didn't send not even one to me.... Hell I couldn't even login to ur site it told me my credentials weren't right smh it's keeps telling me my reference number isn't right GCCE-5B3F44-D1C4 well no shit cuz y'all jus str8 up took my gift card n didn't pay me nothing.... Y'all outta b ashamed of yourselves ya Kno sum people might of been saving there gift cards 2 turn in in case an emergency comes up n they desperately need that extra cash ya that was me but that's aight I'll figure my problems out but u ain't gonna b able 2 figure shit out when karma pays u a nice lil visit I hope u get everything u got coming to u.... I pity u!!!!

4 June 2026
Unprompted review
Gccircle logo

Reply from Gccircle

We would like to confirm that your payout for reference number GCCE-961EAD-468B has been processed successfully through PayPal from our side.If PayPal requests confirmation, please confirm that the goods transaction was completed successfully from your side so the payment can continue processing smoothly without delays.

Thank you for your patience throughout the review and payout process.

Rated 1 out of 5 stars

Extremely weird website they replied to…

Extremely weird website they replied to me on here just not my email said that my card was not valid so they could not pay me but my $256 balance on it is now 0 ever since I submitted it never updated my entry on the website or put my money back on my card makes no sense to scam people and come on here everyday acting like you’re not scamming people GCCE-22E8C1-E37C

31 May 2026
Unprompted review
Rated 5 out of 5 stars

No complain

Honestly, I was skeptical because there are so many questionable site in this indistry. My gift card was verfied and the payment came through successfully, so i can't complain.

3 June 2026
Unprompted review
Rated 3 out of 5 stars

Waiting in Limbo

It has been 2 days and 9 hours without any response or any changes since my submission was received. I have had several rounds with the the chat bot and supposedly a human agent. I was told twice that my submission was being handled as a priority and handed off to a person(I have the name) and would be completed within a few minutes and I would be contacted. First time was over 24 hours, second time about 10 hours. Not one word! Then I was told to email operations and they would make it right. That was several hours ago. Still nothing! I am hoping that will be resolved VERY soon. I hope this is not a rip off and that I can update my review favorably. Please, I need my money!

Update: I finally got my payment. Thank you! Maybe if it is going to be an extended process just let customers know. I think that would ease people’s concerns.

3 June 2026
Unprompted review
Gccircle logo

Reply from Gccircle

Thank you for your patience. We reviewed your submission and can confirm that the transaction has already been completed successfully from our side.

The payout has been processed and sent. We acknowledge that the review and communication process took longer than expected, and we apologize for the delay.

Thank you for giving us the opportunity to complete the transaction.

Rated 1 out of 5 stars

Fck-ing Scammers

So far my first submission has been outright deleted, not found in the system. How unfortunate that this company defraud people with their claims of being transparent. I'd like a response as to where my claim is at
GCCE-BA818D-1A08
Update: It's been 2 days, I checked my gift card balance and its at $0. They took the credit without paying me. Fck-ing scammers.

1 June 2026
Unprompted review
Rated 1 out of 5 stars

I submitted my card 6 days ago and was…

I submitted my card 6 days ago and was hesitant but on the instant chat was told I’d be paid under 8 hours. 6 days later my $50 card balance is 0 and I haven’t been paid. It showed where they approved it and was rate low risk a 15/100 on my end so that was a good thing. But after me sending several emails with no reply the instant chat aka Leo kept telling me he was bumping me to top of list and live person would join in any second and of course no one ever joined to help resolve my claim. I’m so glad I tested this $50 dollar one first before sending my $300 one. I do not know how this site is still functioning but I can’t stand a thief and now it’s my personal mission to make sure y’all don’t steal from anyone else!

29 May 2026
Unprompted review
Gccircle logo

Reply from Gccircle

We reviewed your transaction and would like to clarify that the payout has already been processed successfully through Cash App from our side.

We sincerely apologize for the delay in communication and processing. We understand that the wait was longer than expected and appreciate your patience throughout the review process.

According to our records, the payment has been issued successfully. If you have not yet accepted the payment, please check your Cash App account and any pending payment notifications.

Rated 1 out of 5 stars

This company lied and they send…

This company lied and they send responses saying the gift card failed their tests. Ok so then where did my funds go?….. the card had money on it and now it just randomly disappeared

27 May 2026
Unprompted review
Gccircle logo

Reply from Gccircle

As we explained previously regarding reference number GCCE-306400-7AA8, the card was rejected because it did not have an available balance at the time of validation.

The submission could not be approved or paid because the card failed the balance verification process.

If your next question is where the balance went, unfortunately that is not information we have access to. We can only verify the balance status presented during validation. We recommend contacting the card issuer directly to review the card's transaction history and determine what happened to the balance.

Rated 1 out of 5 stars

GCCE-4E8E61-0B5A

GCCE-4E8E61-0B5A

Going through hell right now trying to get my Airbnb payment after submitting an $500 gift card never been used so I am hoping I don't get screwed like everyone else has been saying on here. I am recently divorced as of May 28th I really wish I came here first to see the reviews they claim Oliver Grant was going to call me and email me it has been over 2 hours of waiting. I submitted yesterday and still nothing I'm Glad I didn't submit my other gift card I'm starting to think I was scammed like everyone else. I am definitely going to call airbnb to see what's going on if my balance is gone I'm definitely filing a lawsuit because this is wrong on so many levels. I was promised $370 and found out from the Leo bot that I should get more if I turn in my QR code receipt which I do have so it would $425 I would receive. They have. A lot of time responding to these reviews but not to pay people Ha! I find it amusing not in a good way. * Edit* that was the first time when y'all rejected it b***h second time it was accepted and y'all offered $370 for 500 so don't try and play me Wrong one Fool..... I just barely got a response from Olive Grant trying to talk smart like I told him if my $500 missing it will be PROBLEMS PERIOD!!!! Take it how you want to take it I got the emails this is the number from the second response not the first one so go play with your Mama not me!!!!

*Edit* how small is your brain that was the first case I don't use these site you Fool. It was rejected then I did it again without all of that gouch face. Then i was offered $370 for $500 then I found out if I send the receipt in with the number I will get $425 your Bot Leo said they will send an escalation to fix it. I have emails screen recording of it all and screenshots wtf are you talking about!!!! I have everything I need and you will end up filing bankruptcy when I'm done with you punk b***h. Y'all know exactly what I'm talking about trying to play dumb Oliver you guys will reap what you sow!!!
Second code is GCCE-D5F2A5-91E7
ACCEPTED FOR $370 OLIVER GRANT I BEEN EMAILING YALL ABOUT THAT COSE ALL DAY AND LAST NIGHT!!!!! I HAVE SCREENSHOTS AND SCREEN RECORDINGS OF IT!!!!

Yeah speak on the second number I have you Puh-C you won't be cause y'all know damn well y'all are thieves!!!! You won't have a job stealing anymore once the FTC and BBB get all my info of what happened. Get a real job other than stealing loser.
No one from support has responded or sent and email and I wish they did 🤷

29 May 2026
Unprompted review
Gccircle logo

Reply from Gccircle

Update : yes we checked the second reference number as well but the card number entered is not valid and incorrect you can check with cards support and this is the details you have entered NAAL92PK9NTVE7P7


Update : You silly IDIOT do what ever you want you are not SENSELESS AND BRAINLESS you are BASELESS ha ha ha, when the submission it self is wrong and you come and ask for pay out we told you very politely that card was rejected as the submission was wrong and you come and act like you are smartest customer you BRAINLESS BUGGER, you dont know how to respect and you expect that from us,no you will reap what you sow ha ha ha ha !!!

Update : Guess you are SENSELESS and BRAIN LESSS we dont need to play with your mama we will play with you directly, you literally have no sense of what you are talking NO AIRBNB CARD comes with card number, expiry and a cvv thats the reason the card was rejected, bring it on we are ready to take any thing the so called PROBLEMS PERIOD


We reviewed reference number GCCE-4E8E61-0B5A and our position remains unchanged.

The information submitted did not correspond to a valid Airbnb gift card format. Airbnb gift cards use redemption codes, whereas the submitted information contained card number, CVV/PIN, and expiration date details that do not match an Airbnb gift card.

As a result, the submission was automatically rejected during validation and was never approved for processing. We did not use the card, process the card, or receive any payout from the card.

If you have concerns regarding the card balance or card status, we strongly recommend contacting the card issuer's support team directly, as they will have access to the card records and transaction history.

Rated 3 out of 5 stars

Thank you for the payout

Thank you for the payout. Took longer than it should but I appreciate it. However, the money sent is lower than the agreed price at the gift card checkout. I thought I was supposed to receive $113.79. Could you kindly look into this?
Reference: GCCE-9858EE-4513

2 June 2026
Unprompted review
Gccircle logo

Reply from Gccircle

Thank you for bringing this to our attention.

We apologize for the discrepancy. It is possible that the $5 welcome bonus was missed during the payout processing for reference number GCCE-9858EE-4513.

Our operations team will review the transaction details and verify the payout calculation. If an adjustment is required, we will get back to you with an update as soon as possible.

Thank you for your patience and for letting us know.

Rated 1 out of 5 stars

SCAM DO NOT USE THESE MONSTERS

total scam. these people are thieves. notice no one ever updates and says they got their payment even after the company spews some pathetic excuse that is a complete lie i'm sure about things lagging or whatever BS they think we will believe- do not believe a word they say. paypal doesnt take that long to deposit into. They are nothing but lowlife thieves who should be rotting in prison. can their not be jail time for people who create sites like this? like everyone else said, got ripped off. giftcard from nordstrom rack originally for $95.82. my order number and email never pull up anything to track its progress and this is beyond evil. nothing in my paypal, no response ot my numerous emails to their operations team. GCCE-AC95F1-F5BF.

I needmy money. I am homeless. PLEASE

31 May 2026
Unprompted review
Gccircle logo

Reply from Gccircle

We reviewed the submission associated with your review and found that no gift card details were provided for validation or processing. The submission contained only a card value entry of $96.00, but no card number, code, images, or other information required to verify a gift card.

Without the required card details, our team is unable to validate, process, approve, or reject a transaction.

If you believe this was submitted in error, please contact our operations team with your reference number and submission details so we can review the matter further.

Rated 1 out of 5 stars

If I could give them 0 stars I would

If I could give them 0 stars I would. It has been 10 days and still no response from an actual person. Stole my $50 gift card and is actively responding to reviews as if they are paying out customers except they are not! Filing a report with the data specialist and cyber forensic because atp I am sure they have stolen thousands of gift cards from honest hard working people and I am determined for this loser to go to the feds. And before you reply with how my payout is complete on your end … how do you know my information without me giving you my reference number . Lying scum bag

23 May 2026
Unprompted review
Gccircle logo

Reply from Gccircle

We are unable to review or verify the transaction being referenced because no reference number has been provided in this review.

Kindly reply back with your submission reference number so our operations team can locate the transaction and review the details further.

Without a reference number, we cannot determine which submission is being discussed or provide an accurate update regarding its status.

Rated 1 out of 5 stars

Super SCAM

SCAM, SCAM, SCAM ,SCAM , SCAM, DayLight Robbery, stole my 300 and got the nerve to lie, trash trash trash, YA NEED TO BE SHUT DOWN A.S.A.P.

1 June 2026
Unprompted review
Gccircle logo

Reply from Gccircle

We reviewed your submission and noticed a $300 Apple gift card associated with the transaction.

During the validation process, the card did not return an available balance at the time of verification. Because the card failed balance validation, the submission could not be approved for payout processing.

Unfortunately, we are unable to issue payment for submissions that do not pass validation requirements. For any further questions regarding the balance or status of the gift card itself, we recommend contacting Apple Support directly

Rated 1 out of 5 stars

Don't waste your time SCAM

Said we receive money within 48 hours haven't received anything it's been over 5 days now seems like all you speaking to is AI when you there's no number to call. Keep promising will deposit money meanwhile card is empty already. Don't know why these predators are even allowed to have websites it's absolutely ridiculous.

27 May 2026
Unprompted review
Gccircle logo

Reply from Gccircle

We are unable to review or verify the transaction being referenced because no reference number has been provided in this review.

Kindly reply back with your submission reference number so our operations team can locate the transaction and review the details further.

Without a reference number, we cannot determine which submission is being discussed or provide an accurate update regarding its status.

Rated 1 out of 5 stars

Please do not do any kind of Business with this site. dont even create account. calling them Fraud or scam is too Generous.

First of all I kindle request that Trust pilot add negative stars to the rating options. This website , is probably the worst business that ever existed in any where in the world, saying its a scam ios too Generous. I submitted an unused still sealed Apple Gift card valued at $100 along with purchase receipt, right away i got email confirming the3 submission and referrence number.after about 24 hours i decided to check status. first alarming thing. my account that i created on their portal. did not exist. so i talk to chatbot Leo, which by the way as intelligent or helpful as a Retarded parrot, who keeps repeating same thing, asking same questions. who told me that he located the Ref# and payment has been submitted , i should check with my bank.
after checking there was no payment, i wrote an email to operations, who replied back that they were finally able to lcate my submission and its under review.
. next daqy i wrote another email to check status, no response, this morning i went on website and Leo the chatbot said , he does not see any recird with that Referrence number ( sameone who told me it was paid) he is transfering me to live agent oliver grant, i been infront of computer for 6 hopurs now, no response., the listed company number 302-406-7814 is either BOGUS or disconnected, still waiting on payment

30 May 2026
Unprompted review
Gccircle logo

Reply from Gccircle

We reviewed reference number GCCE-27E598-2261 and would like to clarify that this transaction has already been completed successfully from our side.

A PayPal payout of $92.00 USD was processed and sent for this submission. According to our records, the payment has been completed successfully.

We acknowledge that there may have been delays and confusion during the review and communication process, and we are continuously working to improve both support response times and transaction visibility.

Rated 1 out of 5 stars

Scam company. Robbed me and will steal your money too.

Scam company. They completely robbed me. I’m trying to follow up with law enforcement. Card was wiped clean same day. Generic response when email or live chat. Scam scam scam.
-Ryan williamson

28 May 2026
Unprompted review
Gccircle logo

Reply from Gccircle

We reviewed your submission and noted that the Mastercard gift card was valid during our initial validation process.

However, before the transaction could be completed and approved for payout, the card was subsequently used and no longer met the requirements for processing. As a result, the submission could not be approved for payment.

Unfortunately, we are unable to issue payouts for cards that are used or depleted before the transaction is finalized.

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