gates-scotland.co.uk Reviews 139

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service from initial contact through to completion, highlighting the professionalism and helpfulness of the staff. Many people are delighted with the high quality and sturdy nature of the products, noting their stylish appearance and secure feel. The user experience is frequently described as smooth and efficient, with installations often completed on time and within budget. However, some customers also noted issues with product durability, such as gates rusting or panels flapping due to sheared screws. A few other people also felt that follow-up repairs were repeatedly delayed or ignored, leading to long waiting times for resolution.

What people talk about most

Service

Customers consistently note positive experiences with service, praising the excellent service from start to... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing delight with their new gates,... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism and... See more

Product

Reviewers highlight positive aspects of product, expressing satisfaction with their new gates, often... See more

User experience

Customers had positive experiences with the user experience, often describing it as excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great customer service and loving the new gates. We have 2 sets of drive gates and one garden wrought iron one. They are all terrific and look stylish. Gates Scotland team were patient when sele... See more

Rated 5 out of 5 stars

Great quality sturdy gates, very happy with the product. Seemed expensive but a surveyor visited to ensure sizing was correct and then they were made and fitted. Communication was excellent. I needed... See more

Rated 5 out of 5 stars

Google Did my research before opting for Gates Scotland, hence leaving this review for others looking to replace their gates. Excellent service from start to finish, providing mock ups of what the ga... See more

Rated 5 out of 5 stars

Delighted with our new gates from Gates Scotland. Communications were prompt, courteous and helpful. A technical drawing was issued to ensure that we were happy with all the measurements and... See more


Company details

  1. Garden Center

Written by the company

We design, manufacture & install automatic gates, manual gates, railings, garden gates, commercial gates & many others.


Contact info

4.9

Excellent

TrustScore 5 out of 5

139 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Happy customer

From design to installation I had a great experience with Tony, Jay and the team. Gates are really well made, look brilliant. So glad I went with Gates Scotland for this project

25 May 2026
Unprompted review
Rated 5 out of 5 stars

We are really pleased with our gates

We are really pleased with our gates. We visited the workshop to see different materials which helped us decide on aluminium. The team that fitted them was excellent - even working through awful weather to get them finished for us. The gates look super and we have greater security.

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Good solid gates

I wanted a good solid gates to match my garage. My expectations were exceeded in every way. A good company run by good people. Don't hesitate.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Gates Scotland

Google
Did my research before opting for Gates Scotland, hence leaving this review for others looking to replace their gates. Excellent service from start to finish, providing mock ups of what the gates would look like as well as answering any questions I had. Really happy with the end result and would thoroughly recommend.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful Gate, Excellent Service

We chose Gares Scotland based on their reviews and weren't disappointed. Not only is our new gate a work of art, it's of the highest quality and was delivered and installed ahead of schedule. Amazing customer support, excellent communication. Cannot recommend highly enough. A top company. THANK YOU

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent gates and excellent service...

Metal Frame with Aluminium Infill Gates

We were in desperate need of new gates for our driveway (the neighbours definitely seemed to think so anyway). Tried many different companies but had great difficulty even getting a proper quote and when I did the prices were ludicrous - the downside of living in Edinburgh I guess.
Gates Scotland were great from the start sending an estimate very quickly, for review, before sending out an engineer for a full check and proper quote.
Then quite simple to choose options and colours (we chose aluminium infill for longevity as our last wooden gates rotted) and get a final drawing of the final design for sign off. Takes a few weeks to manufacture obviously but then great team arrive to install - which they did very quickly and efficiently.
Gates look amazing! Neighbours seem to agree and have asked for contact details to get Gates Scotland to do theirs too...

Highly recommended

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Stunning gates and service

Phenomenal experience from start of the enquiry to the fitted gates. The discussion with the designer to make sure we were getting what we wanted was brilliant to the guys who came out , measured and then finally fitted the gates. Highly recommended and my only disappointment is it’s only 5 stars on here as they are deserving of 10.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Highly Professional Service

Since the start, Gates Scotland were highly professional in their handing of our request for handrails for our house. All employees we came into contact with were very polite and efficiently carried out their tasks. The finished handrails are made to a high standard, excellent finish and sturdy construction.
I would recommend them to friends.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

quality gates

good people to deal with from the sales staff to the installation teams. the quality of work is very good.
just over 1 month on and no issues at all.
I would recommend gates- scotland to anyone looking for a quality gate either for a driveway or a personal entrance.

14 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent company to deal with

Absolutely excellent company to deal with.
They responded back about an initial price within 24 hours.
They turned up exactly when they said they would for site survey.
They were extremely helpful when I needed advice on which gates suited my needs (easy maintenance lol).
And they kept me informed of when they would be fitted etc.
Having dealt with a few companies recently to get works done around the house, this company by far exceeds everyone else.
Thank you for my gates 👍

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Great company to work with

Great company to work with. From our initial enquiry to the installation of the gates they acted in a completely professional manner. Couldn’t recommend this company more. 5 star service

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent product from a great company

Gates are of excellent quality and fitted to highest standards. Installation took place exactly when promised. Great company to do business with. Not the cheapest out there but if you are looking for gates look no further you get what you pay for!

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Gates and Fencing installation

What an experience from start to finish. I chose Gates Scotland based on jobs that they had carried out in and around South Lanarkshire and Glasgow. There was no doubt in my mind that these were the right people for my property. Their professionalism both from dealing with my enquiry, to designing the fencing and gate that would best suit my property was exemplary. From the team within the office to their team that came to install, all of them were a pleasure to deal with. And the results speak for themselves. We have had many many compliments. I would thoroughly recommend this company, time and time again!

17 September 2025
Unprompted review
Rated 5 out of 5 stars

First class company and first class…

First class company and first class gates. From initial contact to final design and then installation. Everything went smoothly.Could not ask more from a Scottish company. If you need gates installed then these are the people to go to.

4 November 2025
Unprompted review

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