Smooth and easy process to transition to a lower cost energy provider. I received great communication letting me know that Gatby was searching for the best plan, then giving details around the plan, t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Provided a list of options to choose from. Also let me know which was the most popular. I have always went with Relient, because I didn’t know how to research other electric companies
Company replied
I wasn’t familiar with this company. However, enrolling was easy and navigating through the website was simple. I was impressed with the number of options available. I went with a plan that was recomm... See more
Company replied
Thank you for this service. I am new to Texas and never had to pick my own energy provider. This was all new to me and I was worried about picking incorrectly. This site gave me some examples and allo... See more
Company replied
Company details
- Online Marketplace
- Energy Equipment and Solutions
- Energy Supplier
- Green Energy Supplier
- Price Comparison Site
About Gatby
Written by the company
Gatby takes the hassle out of shopping for electricity. Our technology-driven marketplace connects you with trusted providers, transparent rates, and smarter tools to help you save. Whether you want expert guidance with Copilot or a fully hands-off experience with Autopilot, we make sure you’re always on the best plan—effortlessly and at no cost to to you.
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1Terms and conditions may apply.
Contact info
United States
- (713) 581-6553
- hello@gatby.com
- gatby.com
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Signing up is super easy.
16 May 2026
Reply from Gatby
Michael, thanks for the kind words - that's exactly what we were going for! ⚡
Very Easy
Great UI, found exactly what I needed, and am starting service fine. Good tips along the way, good filters, etc. Highly recommend.
16 May 2026
Reply from Gatby
Logan, thanks for the detailed feedback - it's awesome to hear the filters and tips actually helped you land the right plan! 🔥
Reply from Gatby
Vishwa, love that you found a rate that works - that's what it's all about! 🙌 Thanks for choosing Gatby!
User Experience
15 May 2026
Reply from Gatby
Naomi, the fact that you singled out the user experience means everything to us - thank you for choosing Gatby! 😄
Reply from Gatby
Lazaro, glad we delivered on the basics - what would've pushed this to a 5-star experience for you? 💡 We'd love to know at support@gatby.com or (713) 581-6553.
Reply from Gatby
Edmond, that's exactly the goal - appreciate you choosing Gatby! ⚡
Easy to understand especially as a first time renter
Easy to understand especially as a first time renter
14 May 2026
Reply from Gatby
Jose, that's exactly what we're going for - glad we could make your first time as easy as it should be! 🙌 Thanks for choosing Gatby!
Ease of Use
Easy to compare and pick. Confirmation email under different account was a tad confusing as there was no finalized info to go to webpage and set up account clearly laid out.
13 May 2026
Reply from Gatby
We really appreciate you taking the time to share that feedback! The confirmation email mix-up sounds frustrating, and we'd love to hear what could've made it a 5-star experience so we can tighten things up on our end 💡 Reach out at support@gatby.com or (713) 581-6553 if you'd like us to walk through any of that with you.
Intuitive but detailed comparison
14 May 2026
Reply from Gatby
Hyunseok, that's exactly the balance we're after - intuitive enough to move fast but detailed enough to actually understand what you're getting! 💡 Really appreciate you choosing Gatby!
Everything about it’s so easy to…
Everything about it’s so easy to understand and very affordable
12 May 2026
Reply from Gatby
Sophie, we're really glad it hit the mark on both simplicity and price - that's exactly what we set out to do! ✨
Super fast and easy first time this…
Super fast and easy first time this happened to me someone actually making moving easy🙏🏻🙏🏻
14 May 2026
Reply from Gatby
Nelida, that's what we love to hear - moving is stressful enough without adding electricity to the list! 🙌 Thanks for choosing Gatby!
Good job!!!
12 May 2026
Reply from Gatby
Burhan, appreciate the enthusiasm - that's exactly what we love to hear! 🔥 Thanks for choosing Gatby!
Reply from Gatby
Alexandra, that's exactly why we built this - appreciate you choosing Gatby! ⚡
Reply from Gatby
Ambar, we're so grateful you're loving it - that's what we're here for! 😄
Reply from Gatby
Anurag, really appreciate you taking the time to share that - glad we could make it straightforward for you! 😄
Reply from Gatby
Nefertiti, thank you for choosing Gatby - we love hearing that the whole process felt seamless! 😄
Reply from Gatby
Lori, that's exactly what we're building for - thank you for choosing Gatby! 💡
Reply from Gatby
Eric, that's exactly the win we're after - thanks for choosing Gatby! 💡
Reply from Gatby
Lorenzo, appreciate you taking the time to share that - glad we could help! 💪
My experience with Gatby was an ready…
My experience with Gatby was an ready and successful process.
9 May 2026
Reply from Gatby
Barcheller, that's music to our ears - we built this whole thing so people like you could skip the headache and just get it done! 🔥 Thank you for choosing Gatby!
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