Can I just say thank you for your prompt arrangement of the flushing of our system last Friday. Also can we say how wonderful Liam was when he came. He was courteous, considerate and went to great l... See more
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I asked Gascare ( who we use to service our boiler) if they could replace a broken kitchen tap unit. They were able to arrange that within two days, offering to bring 3 units to choose from . I didn't... See more
Boiler service on Monday. Good communication and reminder of work due and booking appointment by phone was easy. Staff and engineers always pleasant and helpful (and on time!) We have been using Gas... See more
My elderly mother has used Gas Care for 14 years to install, service and repair. Boiler was leaking and Gas Care attended for 50 mins on a cold and wet Friday evening. Nothing they could do as leak co... See more
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Company details
Written by the company
Gas Care in Southampton offers affordable central heating, new boiler & general plumbing along with servicing & repairs throughout Southampton, Winchester, Chandlers Ford & Romsey areas.
Contact info
43 New Forest Enterprise Centre, SO40 9LA, Southampton, United Kingdom
- 02380 516611
- info@gascare.com
- gascare.com
Replied to 100% of negative reviews
Typically replies within 1 week
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I have stopped using GasCare after many…
I have stopped using GasCare after many years.
They serviced my boiler, £90. Immediately after, I went to use it but it didn't start. I called them out. They came, switched it off, switched it on, it worked, charged us £84. Wanted to charge me more. Engineers are fine but company have no sense of care to their loyal customers, just out for profit. They won't make any more from me.

Reply from Gascare
A trusted Company…
I highly recommend Gascare.
I am very happy about their Professional and excellent services.
Excellent service from start to finish
Excellent service from start to finish. Always arrived at the exact time stated both for the estimate and each day of work. Work completed to a very high standard, communicated with us at every stage of the process and left the area clean and tidy.
I highly recommend Gascare
I highly recommend Gascare. I have had a very positive experience getting a new boiler and having it installed. Great service and attention to customers. Very happy with their service.
We have used GasCare for some 20+ years…
We have used GasCare for some 20+ years to service our LPG boiler on an annual maintenance contract. Whilst it was still working well, after 17 years it was time to replace it with a new, more efficient boiler.
GasCare recently fitted a new Vaillant LPG model, also replacing the hot water tank. Over two days, engineer Andy did a great job, timely, clean and tidy. Happily recommend GasCare.
Annual boiler check
Kevin (Mr Garry) telephoned at 0900hrs. and informed us that he would be here in 15 to 20mins. He arrived on the dot and greeted us in his polite and happy manner, he carried out the check up without fuss or bother (as usual). We are always happy to see Kevin even though it is only once a year. We would recommend your company to anyone. Thank you for your services.
New hob
New hob fitted by Shane, who was extremely competent, careful, courteous and friendly. No mess - a thoroughly good job. Would certainly recommend Gascare.
Thank you for fixing more then one…
Thank you for fixing more then one problem we had and my mom was never more happier. She spends a lot of time in the kitchen and it was very annoying and now she will be enjoying even more. Thank you Sean you did a great job!!! 👍
Top Service
The team at Gascare have been servicing and installing new boilers on our estate of 92 properties for over 3 years now and to date we have had very few issues. The engineers are are always curteous, tidy and professional and the management and support team are knowledgeable and efficient. I have no hesitation in recommending Gascare
Great communication
Great communication , great care during instalation and very quick work
Very switched on company did a good job…
Very switched on company did a good job sorting out minor problems that presented themselves.The whole job went well and they cleared up and left things tidy at night,and the recommended system is doing a great job.
Very satisfied.
Boiler installation
I commissioned GasCare ( Southampton) to install a new gas boiler. The work included replacing old iron pipe work. I am extremely pleased with the work done and the professionalism of the fitter , Andy. The weather was particularly hot during the week the work was done , but Andy worked extremely hard every day . There was minimal mess made and he always tidied up afterwards. I have no hesitation in recommending GasCare to anyone . From the survey, quotation to the actual work they were very impressive . A very satisfied customer .
Excellent service every time
Excellent service every time. Extremely polite and professional team from start to finish.
Being a customer for over 30+ years, that says it all.
Being a customer for over 30+ years, that says it all.
I am very happy with the service and the quality and reliability of the products.
Everyone at GasCare is very pleasant, helpful and knowledgeable.
The engineers are polite, cautious and attentive during the pandemic, which is very reassuring to a 80+ years old like me. They are all geared up for our safety. Good luck to them and a five stars to GasCare.
New Boiler Installation
The Gascare guys in the office & on site were all great. Just a small commissioning oversight during the boiler installation prevented the 5 star rating, but both pre & post installation service excellent!
Gascare of Southampton
Gascare of Southampton - we had our usual Annual Service of our Gas Boiler this year with success but needed a replacement radiator in the lounge. This work was booked and carried out with excellence, courtesy and politeness from Simon in the Office through to Shane who completed the work as the Field Engineer. Shane left our premises after fixing radiator etc in a good and clean condition. His workmanship is to be recommended. It is all too easy to complain at times, but Gascare, Simon and Shane deserve this recommendation, and I recommend this Company to others. Thank you.
Boiler repacement and servicing
A very helpful and personal customer service. The work was done to a high standard and the house was left clean and tidy. I have used Gascare for many years and have always found them to be efficient and friendly.
Continuing excellent service over 43 years
We have used GasCare for over 40 years and have always received excellent service. GasCare is a family run firm that started local to where we live in Southampton, and has remained as a family run firm. It is also reassuring to see how long the staff stay with the company.
Recently we had to have our boiler replaced, the quote was competitive and the work conducted in a day. The installer worked very unobtrusively and very cleanly. So once again we have been entirely satisfied with GasCare and would have no hesitation in recommending them to others.
really pleased with the service…
really pleased with the service provided. Our boiler was condemned in November, within 9 days Gascare were able to quote and replace our boiler! They were always on time, very friendly and did an excellent job, price was reasonable too!
Great service and the engineer that…
Great service and the engineer that attended was excellent
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