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Garrafeira da Ilha Reviews 3,168

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TrustScore 4.5 out of 5

4.5

Wine Store
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of wines available and the excellent value for money, frequently highlighting the genuinely cheaper prices. Many consumers also commend the fast and efficient delivery service, noting that orders often arrive quickly and with good communication regarding their status. The overall service is frequently described as brilliant, with many people expressing their intention to order again. However, some customers also noted issues with their orders, including instances of damaged goods during transit, often attributed to the courier service. There were also occasional reports of confusion with deliveries, such as orders arriving on separate days or being delayed. A few people mentioned not receiving their full order or experiencing difficulties with customer service when trying to resolve these issues.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency, with... See more

Product

Reviewers mention positive feedback about product. Customers frequently praise the great variety and... See more

Order

People report ambiguous experiences with their orders. Many consumers praise the ease of ordering, accurate... See more

Service

Clients share positive opinions on service. Customers consistently praise the great and efficient service,... See more

Price

Consumers find price to be positive. Many reviewers consistently praise the competitive and reasonable... See more

Based on these reviews

Rated 5 out of 5 stars

A happy repeat customer. Great variety of wine, at reasonable prices. In this case some goods were damaged during transit, but it was sorted out without fuss. Excellent customer service.

Rated 5 out of 5 stars

I was introduced to IWC by a friend who had great things to say in his recommendation. Every word was true. 1. Excellent website. 2. Superb range of wines. 3. Genuinely cheaper prices. 4. No hid... See more

Rated 5 out of 5 stars

There was some confusion with the delivery which came on two seperate days, but this was actually down to UPS. When contacted, Garrafeira da Ilha got back via email within the hour with the explanatio... See more

Rated 4 out of 5 stars

This was my second delivery and -once again - the speed was quite extraordinary for a bulky product coming from another country. The quality of the white wines I’ve received had been very good indeed... See more

Company details

  1. Wine Store
  2. Wine Wholesaler and Importer

Written by the company

Garrafeira da Ilha or Island Wine Store sell wine worldwide with more than five thousand articles.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 16% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

A happy repeat customer

A happy repeat customer. Great variety of wine, at reasonable prices. In this case some goods were damaged during transit, but it was sorted out without fuss. Excellent customer service.

27 March 2026
Rated 5 out of 5 stars

Always a great service

Always a great service !
My order was partially damaged and straight away a new one was shipped. Customer service is excellent! Products are of exceptional quality for a great price.

26 March 2026

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