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Company details

  1. Outdoor Furniture Store

Written by the company

Shop custom-made products for your balcony and garden.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

59 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect thank you

20 March 2026
Gardentranquil logo

Reply from Gardentranquil

Thank you very much for your 5-star review! We’re so glad you had a great experience shopping with us online. We truly appreciate your support and hope to see you again soon!

Rated 5 out of 5 stars

shadow sail

Fast delivery (within 2,5 weeks)
Quality as expected
Can be recommended

9 March 2026
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Reply from Gardentranquil

Thank you so much for your kind review! We're really glad to hear that you were satisfied with the delivery time and that the quality met your expectations. Your recommendation means a lot to us—we truly appreciate your support!

Rated 5 out of 5 stars

Great service and solid website

The contact I had with the service was great. Ordering from the website was easy and intuitive.

15 October 2025
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Reply from Gardentranquil

Thank you very much for your kind words! We’re glad to hear the service was great and that ordering on our website was easy for you.

Rated 5 out of 5 stars

Very fast delivery and great quality

Very fast delivery and great quality! I can recommand this company!

21 July 2025
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Reply from Gardentranquil

Thank you so much for your review! We’re glad the delivery was quick and that you’re happy with the quality. Your recommendation means a lot to us!

Rated 5 out of 5 stars

Great custom-made sunsail

The custom-made sunsail fits exactly the measurements we need and it is of a great quality. The beige colour is precisely what we wanted

25 July 2025
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Reply from Gardentranquil

Thank you for your kind words! We’re delighted that the sunsail fits your space perfectly and that the quality and beige color are just what you were looking for. We truly appreciate your feedback and hope you enjoy your new shade for years to come!

Rated 5 out of 5 stars

Highly rated 👍

Everything worked very well. I also had the opportunity to modify my order after I placed it. Very customer friendly and responsive.

25 June 2025
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Reply from Gardentranquil

Thank you so much for your kind feedback! We're glad to hear everything went smoothly and that you found our ordering process flexible and customer-friendly. It’s always our goal to make sure you have the best possible experience. We look forward to serving you again!

Rated 1 out of 5 stars

The product was in a really bad…

The product was in a really bad quality. I wrote them and spoke on their mailbox and I didn’t get an answer.

14 May 2025
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Reply from Gardentranquil

We’re sorry to hear about your experience. We’d like to clarify that we received your message on May 21st and responded on May 22nd, asking what had happened and kindly requesting more details about the issue. Unfortunately, we did not receive any reply.

Our goal is always to offer the best quality products and customer service. Please let us know what exactly was wrong with the product so we can find a proper solution for you. E-Mail: info@gardentranquil.com

Rated 5 out of 5 stars

Great Product fits perfect

delivery was a bit long but the product fits perfectly and the quality ist suprisingly good for the price.

16 May 2025
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Reply from Gardentranquil

Thank you for your feedback. We're glad to hear the product fits perfectly and that you're pleased with the quality. We appreciate your patience regarding the delivery.

Rated 5 out of 5 stars

I am very satisfied with my purchase

I am very satisfied with my purchase! The product is exactly as described and the shipping was fast and accurate.

9 April 2025
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Reply from Gardentranquil

Thank you so much for your kind words! We're thrilled to hear that you're very satisfied with your purchase and that everything met your expectations. It's always our goal to provide accurate products and efficient service. We truly appreciate your support!

Rated 5 out of 5 stars

sunscreens

quality product at a great price

31 March 2025
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Reply from Gardentranquil

Thank you for your feedback!
We’re glad to hear that you’re satisfied with the quality of the sunscreens and the value they offer. We look forward to serving you again in the future!

Rated 4 out of 5 stars

Delivered in time, Tracking was missing

Update: The product was delivered just in time.
One Star minus cause they gave me no Tracking Information. So couldn‘t see the process of my Order.
The quality, size, etc. is absolutely good and better i believed. Good value for money!

6 August 2024
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Reply from Gardentranquil

Thank you for your feedback and for the positive comments!
We’re happy to hear that the product met your expectations in terms of quality and value for money.
We apologize for the missing tracking information and appreciate you bringing this to our attention. We will work on improving our communication to ensure this doesn’t happen in the future.
We hope to serve you again soon!

Rated 5 out of 5 stars
Gardentranquil logo

Reply from Gardentranquil

Thank you for your feedback!
We’re so glad you feel you got the best value for your money. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

It fits perfectly well

It fits perfectly well. Thank you

30 June 2024
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Reply from Gardentranquil

Thank you for your feedback!
We’re thrilled to hear that everything fits perfectly. If you need anything else in the future, feel free to reach out!

Rated 5 out of 5 stars

Good Experience!

Easy handling of the order process as well reliable execution of the order. Just missed an order confirmation as well a kind of 'ordered goods sent out information' via Email. But in general: Nothing to complain.

3 July 2024
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Reply from Gardentranquil

Thank you very much for your feedback!
We’re glad to hear that you had a good experience with our ordering process and delivery.
We appreciate your note regarding the missing confirmation emails – we’ll work on improving this.
Looking forward to serving you again!

Rated 5 out of 5 stars

Perfectly produced for unbeatable price

We ordered 13m x 80cm of Individual privacy protection (colour coleblack) for our terrace.
Ordered configuration was perfectly built.
Quality and workmanship is good and all parts were delivered completely.
Price unbeatable good for this quality!
Lets see how it will perform in the next years (sun & weather Proof).

26 May 2024
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Reply from Gardentranquil

Thank you very much for your kind feedback!
We’re delighted to hear that the configuration met your expectations and that you’re satisfied with the quality and workmanship.
It’s great to know that all parts were delivered completely and that you found the price to be unbeatable for the quality.
We hope the privacy protection will perform well over time – it has been designed to withstand sun and weather, and we trust it will serve you reliably for years to come.
Should you have any questions or need support in the future, feel free to reach out to us anytime.

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