Gardensmart Reviews 

217
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the speedy delivery and efficient service, noting that orders arrive quickly and transactions are smooth. People are very satisfied with the excellent product quality, wide range of items, and competitive pricing. Reviewers appreciate the careful packaging of their goods, ensuring items arrive in perfect condition. The overall online shopping experience is described as easy and convenient, with many consumers expressing happiness with repeat purchases. Many also commend the helpful advice and support provided, contributing to consistently positive interactions.

What people talk about most

Delivery service

People report positive experiences with delivery service, frequently praising speedy delivery times and... See more

Product

Reviewers mention positive feedback about product, highlighting good quality and availability. Customers are... See more

Service

Users describe positive interactions with service, consistently highlighting great and good service... See more

Price

Clients share positive opinions on price, with many reviewers consistently highlighting great prices for... See more

Order

Customers had positive experiences with their orders, often noting that deliveries were faster than estimated... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Made my order on line . They didn’t have it in stock ,I got a email telling me. That was great usually company’s don’t tell you. And give you something different. I made another order very happy with... See more

Rated 5 out of 5 stars

fast service of parcel delivery, and advice over the phone about nutrient measurements were clear and helpfull. Apparently, it helps after two cups of coffee to talk about Maths

Rated 5 out of 5 stars

I love shopping online with Garden Smart Great Range of products great prices and fast shipping Thank you Garden Smart.

Rated 5 out of 5 stars

Although it was over the new year break,the order was recived and i got acknowledgement that it would be processed on return to work. It arrived promptly the same week. Well boxed and tracked.


Company details

  1. Garden Center

Written by the company

Home of innovative garden products. Home of Autopot Systems.


Contact info

4.8

Excellent

TrustScore 5 out of 5

217 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(217)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hydroponics

I have, purchased other products from this company a few years ago, and have found the products excellent for use in hydroponics. It would have been even better, if they had agents for their products, in all Australian states.

3 November 2024
Rated 5 out of 5 stars

great service

great service , good timing and very happy to find something in their stock I have trouble finding anywhere else.

8 November 2024
Rated 3 out of 5 stars

No communication from the seller

No communication from the seller. No order confirmation, no postal updates. But items packed well. Will probably buy from them again. Just disappointed about lack of communication

19 October 2024
Rated 5 out of 5 stars

Good communication and service

Good communication and service. I made an error in my online order I thought it was free delivery, but bulky items naturally cost more to ship. But they shipped it on the house this time. So thankful and highly recommend

27 January 2024

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