Delivery company had insufficient address so couldn't deliver on day expected. Asked me to contact you to send correct address so received plants a day later. Thankfully they still arrived looking ve... See more
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Review summary
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The majority of the plants were great and very healthy. 1 plant missing and 2 were very limp on arrival and have not survived. Others appear to be doing away fine. Delivery was well communicated and p... See more
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Ordering was straight forward with a huge variety to select from. I easily found what I was seeking and at a realistic price. Payment was simple too. Within a few days my order arrived and I was delig... See more
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All plants that I have received have been well packaged & sturdy plug plants that have thrived to become strong on planting out. Delivery has taken place as predicted at the time of ordering. I do... See more
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Company details
Written by the company
Gardening Direct are one of the lead Bedding Plant Suppliers in the UK. We also offer a fantastic range of Shrubs, Perennials, Bulbs, Accessories & much more!
Contact info
United Kingdom
- gardeningdirect.co.uk
4.2
Great
25K reviews
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Very disappointed
I was very disappointed. It was the first time I’d ever ordered and it wasn’t clear from the brochure that you had to put codes in for the special offers. As a result - I didn’t receive them. When I enquired, I was basically told it was my own fault. I won’t use again.
The brochure needs to me clearer with regards to offers.
27 August 2026
Reply from Gardening Direct
Hello,
We are truly sorry to hear about your disappointing first experience and that you didn't receive the special offers. We understand your frustration regarding the clarity of our brochure and the explanation you received. Please note that the code is mentioned on the front page of the catalogue and inside the catalogue too however, we are reviewing our brochure's offer instructions to ensure they are much clearer for future customers.
Kind regards,
Gardening Direct Customer Service
Cherry tree, blueberries & jasmine
I am very pleased with the quality of plants I received. They arrived as specified, well packaged, healthy and growing well! I recommend this company and will definitely buy again.
19 August 2026
Reply from Gardening Direct
Hello,
We're so pleased to hear you're happy with the quality of plants you received! It's wonderful to know they arrived well-packaged, healthy, and are growing well. We appreciate your recommendation and look forward to your next order.
Kind regards,
Gardening Direct Customer Service
Good Service and prices.
Good Service and prices.
The plants arrived in good condition despite being somewhere over the Bank Holiday.
28 August 2026
Reply from Gardening Direct
Hello,
We're so pleased to hear you received good service and found our prices satisfactory. It's wonderful that your plants arrived in good condition, even with the Bank Holiday!
Kind regards,
Gardening Direct Customer Service
Reply from Gardening Direct
Hello,
We're so pleased to hear that you found our plants to be good, well-packaged, and at good prices! We appreciate you sharing your positive experience with us.
Kind regards,
Gardening Direct Customer Service
Amazing plants from a great company
Very quick delivery, kept informed by email all the way, extremely well packaged and plants were intact and of superb quality as always.
Yet again the GD Team looked after me, so a big thank you to everyone involved in making it yet another great visit and even better outcome for my garden
28 August 2026
Reply from Gardening Direct
Hello,
We're so pleased to hear about your quick delivery and that you were kept informed throughout the process. It's wonderful that your plants arrived intact and of superb quality, as always. We appreciate your kind words about our team!
Kind regards,
Gardening Direct Customer Service
I was very pleased with the service and…
I was very pleased with the service and quickness of delivery of my order. The Courier was very friendly and helpful and the plants were in perfect condition and beautiful
9 September 2026
Reply from Gardening Direct
Hello,
We're so pleased to hear you were happy with our service and the quick delivery of your order. It's wonderful that your plants arrived in perfect condition and that our courier was friendly and helpful!
Kind regards,
Gardening Direct Customer Service
last order of pansy and sweet williams…were smaller than eapected
last order of pansy and sweet williams were smaller than i
26 August 2026
Reply from Gardening Direct
Hello,
We understand your disappointment regarding the size of your recent pansy and sweet william order. We are reviewing our plant sizing.
Kind regards,
Gardening Direct Customer Service
Not fit for purpose
Plants sent were feeble and have failed to prosper. Poor value for money and full refund requested.
28 August 2026
Reply from Gardening Direct
Hello,
We are very sorry to hear that the plants you received were feeble and have failed to prosper, and that you feel they were poor value for money. We appreciate you bringing this to our attention.
Kind regards,
Gardening Direct Customer Service
Happy gardener 😊❤️
21 August 2026
Reply from Gardening Direct
Hello,
Thank you for your positive feedback; it means a lot to us.
Kind regards,
Gardening Direct Customer Service
Absolutely brilliant as always
Absolutely brilliant as always. Plants arrived in super condition Thank you
28 August 2026
Reply from Gardening Direct
Hello,
We're so pleased your plants arrived in super condition and that you found our service brilliant as always. Thank you for your wonderful feedback!
Kind regards,
Gardening Direct Customer Service
Not delivered to my door
Not delivered to my door, left in an inaccessible place for me to get to.
28 May 2026
Reply from Gardening Direct
Hello,
We appreciate you bringing this delivery issue to our attention. We are actively looking into why your package was not placed in an accessible location for you.
Kind regards,
Gardening Direct Customer Service
Arrived on time
Arrived on time, excellently packaged and the tree specimens were healtht and of the size described. Will definitely buy from here again.
28 August 2026
Reply from Gardening Direct
Hello,
We're so pleased your order arrived on time, was excellently packaged, and that the tree specimens were healthy and as described. We appreciate your intention to purchase from us again!
Kind regards,
Gardening Direct Customer Service
Easy to order
Easy to order , came on time and well wrapped, buy 10 free 10 was a bonus
27 August 2026
Reply from Gardening Direct
Hello,
We're so pleased you found ordering easy, that your delivery arrived on time and was well-wrapped, and that you enjoyed the special offer! Thank you for your wonderful feedback.
Kind regards,
Gardening Direct Customer Service
Reply from Gardening Direct
Hello,
We're so happy to hear that your parcel was delivered on time and left in a safe place! We appreciate you taking the time to leave positive feedback.
Kind regards,
Gardening Direct Customer Service
Love trailing pansies
Love trailing pansies! They do so well in winter offering of colour! Packed well and delivery assured. My winter treat🙂
27 August 2026
Reply from Gardening Direct
Hello,
We're so happy to hear you love the trailing pansies and that they're bringing colour to your winter garden! It's wonderful that they arrived well-packed and that you're enjoying your winter treat.
Kind regards,
Gardening Direct Customer Service
Ten out of ten for Gardening Direct
Ten out of ten for Gardening Direct
The beautiful plants arrived securely packed in specially designed boxes. They soon flourished in my garden. I shall certainly order bulbs and plants again from Gardening Direct
20 August 2026
Reply from Gardening Direct
Hello,
We're so pleased to hear your beautiful plants arrived securely packed and are flourishing in your garden. We look forward to your next order!
Kind regards,
Gardening Direct Customer Service
happy with my flowers and bulbs
Very happy with my flowers and bulbs,
The flowers were really to plant and they look great
27 August 2026
Reply from Gardening Direct
Hello,
We're so happy to hear you're pleased with your flowers and bulbs! It's wonderful that they were easy to plant and look great. Thank you for your positive feedback!
Kind regards,
Gardening Direct Customer Service
Reply from Gardening Direct
Hello,
We're so pleased to hear that your plants arrived in such great condition and were well-packaged. Thank you for your positive feedback!
Kind regards,
Gardening Direct Customer Service
Good plants
Good plants, well packaged and delivered promptly after notification. Only problem was the delivery drivers can't read and delivered the package upside down!!
20 August 2026
Reply from Gardening Direct
Hello,
We're glad to hear you were pleased with the plants and our packaging. We sincerely regret that the delivery was mishandled, and we are addressing this with our delivery partners to prevent future occurrences.
Kind regards,
Gardening Direct Customer Service
Plants arrived in good condition and…
Plants arrived in good condition and well packaged,kept informed of arrival date from Courier.
20 August 2026
Reply from Gardening Direct
Hello,
We're so pleased your plants arrived in good condition and were well-packaged. We're also glad you were kept informed of the arrival date. Thank you for your feedback!
Kind regards,
Gardening Direct Customer Service
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