Prompt and thorough responses to email inquiries, a plethora of trees and shrubs for every climate and lanscape project, knowledgeable staff, and great prices are the basis for my review. We ordered i... See more

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Garden Goods Direct Customers, thank you for your support. We pride ourselves on a quality experience with beautiful plants and excellent customer service. We strive to bring the entire garden center experience to you online so you can devote more time to the things you love, like gardening and enjoying your outdoor living space with friends and family. Woodie and his team are here to ensure you have all the information you need to select the right product for your project. Our customer support team is working diligently to respond to each and every request. If you have reached out recently, rest assured that we will respond as soon as possible.
Our Shipping Promise
Free Shipping On Orders $199+

Contact info
2410 N Crain Highway, 20716, Bowie, United States
- 844-348-8971
- custserv@gardengoodsdirect.com
- gardengoodsdirect.com
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Replied to 63% of negative reviews
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Well packed and shipped
Well packed and shipped. Very healthy plants, all plants were top notch.
The Low-bush blueberry bushes I…
The Low-bush blueberry bushes I received- 3 of them in total. 2 of them were in okay shape. The 3rd not at all. I don’t know if it will survive and at $30 a pop….it is somewhat frustrating. I would hope a company would send strong healthy plants. And I received only one that looked really healthy. One so-so and one looked barely alive. Extremely hard to get someone on the phone at customer service. Basically gave up. And probably won’t be ordering again unless they can make it right.
Garden Goods Direct delivered top quality plant material and Swiftly!
Garden Goods delivered top quality plant material to me -- and VERY swiftly. I was VERY impressed! I always check with them first to see if they have what i'm looking for.
Plants always arrive healthy and…
Plants always arrive healthy and packaging is excellent, protecting plants during shipping.
Terrible customer service
I was sent the wrong item and you will not send me the correct one. I'll never use Garden Goods Direct again. Terrible customer service. Very unknowledgeable.
The plants I ordered arrived in perfect…
The plants I ordered arrived in perfect condition and are thriving now in the ground. I was very pleased with the packaging.
No order or shipping updates
I still have not received my package or an update on the order and shipping status 19 days after placing my order.
I am redirected toward the Shop app to check order status, but this app can’t help me if the order has not been shipped.
Pink Dogwood
I am enjoying the tree I purchased. The price was right and it was close to what I was looking for.
I wish there had been contact to let me know the item I originally ordered was no longer available.pi
Two of the four plants were yellowed…
Two of the four plants were yellowed when they arrived.
Packaged Nice and the plantsw are doing…
Packaged Nice and the plantsw are doing well...will look at you first from now forward.
Ordered 2 lilac bushes for Father's day
Ordered 2 lilac bushes for my dad for father's day. Delivery was great. He's very pleased with these. The bushes came well preserved in a sturdy live plants box/crate. It would have been nice if a how to care/plant card was included with the shipment. I had to get this info from the website and print it for him, except the web printing gave EVERYTHING else on the page as well. A print button/template on the website that only prints the info specific for a single plant on a 1-2 formatted page would be very helpful if a card can't be included with the orders.
Healthy plants
Healthy plants. Very well packed. Quick delivery. Not one single branch broken in four bushes. I am very pleased by quality.
Excellent
Excellent. You really know how to send a plant tenderly through the mail. Mine always arrive in great shape. Sadly this is not true for many other companies that sell plants online
Best Online Nursery!
This is my second year purchasing from Garden Goods Direct and I couldn’t be more pleased with both the products and the service. Most recently, I purchased a stunning Hollywood Juniper that is the star of my small garden. It arrived in perfect condition!
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