Garage Reviews 

1,290
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 950 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent quality, comfortable materials, and diverse styles of the clothing, often making multiple repurchases. Many people also highlight the staff as incredibly helpful, polite, and accommodating, creating a welcoming and positive shopping environment. However, some customers noted occasional dissatisfaction with customer service, describing experiences of encountering rudeness or judgmental behavior from staff. Additionally, some consumers expressed concerns about the evolving product range, wishing for a return to previous styles or better quality for certain items, and found prices for some products a little high.

What people talk about most

Product

Consumers find product quality to be positive, with many praising the good material, long-lasting nature, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, kindness, and... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising the amazing and long-lasting materials,... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers praising the helpfulness, kindness,... See more

Price

Customers had ambiguous experiences with price, with many reviewers feeling that items were expensive and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’ve been loving garage. The quality is soo nice & they’re constantly coming out with cute colours. I absolutely love their loungewear. Customer service has been helpful to me; I received a defective... See more

Rated 4 out of 5 stars

The staff were not too pushy like usual. I find that I am usually bombarded with questions as soon as I enter the store, and it is quite annoying. The staff were polite and very patient while fixing a... See more

Company replied

Rated 4 out of 5 stars

Every time I go into the store I feel welcomed by the employees. I am always asked if I need help finding anything and they give suggestions on things that would look flattering on me. The brand itsel... See more

Rated 3 out of 5 stars

get rid of the athletic material or at least limit it! we want for summer wear and fall wear like cute stuff and actual good creative new going out tops , not just corsets. i like the denim selection... See more



Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

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4.0

All reviews

(1,290)

1,029 reviews in the last 12 months

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Rated 1 out of 5 stars

The manager Melanie was very unfriendly…

The manager Melanie was very unfriendly and not helpful at all, she was being very obnoxious and this was at the city creek store Utah. We had to ring the customer service department to get some help and they were very good.

10 July 2026
Unprompted review
Rated 2 out of 5 stars

Bad day for staff I think

staff didn’t really approach me off the get go. Store was pretty messy imo. When I went to pay, the cashier seemed either mad or just not wanting to be there which honestly made me uncomfortable.

9 July 2026
Rated 1 out of 5 stars

The staff isn’t the friendliest

Hi! Nobody greeted me when I entered the store and I ran into about 5 ladies even as I was shopping they didn’t think to say “Hey can I help you find anything?”. I was unsatisfied as I’ll be shopping online now.

8 July 2026
Rated 1 out of 5 stars

The sales lady was very professional…

The sales lady was very professional and accommodating. BUT when she asked "do you want a bag for your purchase for a dime" I blew up and told her that I purchased a lot of clothes for my granddaughters online from Garage BUT I would NEVER EVER spend another dime at this store..in person or online and I would tell everyone that I know not to ever purchase a thing from the Garage. What an insult. Are you people crazy?? Whoever came up with this joke of 10 cents for a bag should be fired immediately. You have lost this customer and hopefully many more. Wayne Shaffer

8 July 2026
Rated 5 out of 5 stars

Will shop again

With garage, I always receive timely deliveries on my orders. I also love the site’s sizing options and the review photos provided by other customers; it makes my online ordering experience effortless. I also bought some products in store recently and loved the customer service. When trying on clothes, the employees were there helping me find sizes and styles that suited my needs. Overall love garage!!!

8 July 2026
Rated 5 out of 5 stars

Customer service

It is very easy to navigate the website and app and the clothes are very good quality. One thing that can be improved is the customer service. Employees are constantly asking you if you need help when sometimes I just want to look on my own.

8 July 2026
Rated 4 out of 5 stars

Amazing!!

Super cute joggers and very comfy good quality. Only thing thing is that I wish they were shorter bc I’m 5’4 and they are kind of long but overall amazing!

5 July 2026
Rated 3 out of 5 stars

When picking out the items ordered by a…

When picking out the items ordered by a customer, check clothes for stains. 1 of my shirts came with what looks like foundation in the front. I havent tried them on yet, and im not tan like the makeup on the shirt. It just came rhat way. It honestly looks worn.

8 July 2026

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