GA Jewellers and Pawnbrokers Reviews 

178
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful team for being exceptionally welcoming, kind, and professional during all in-store visits and everyday interactions. Consumers consistently note that staff members go above and beyond to provide clear information and reliable assistance whenever it is needed. People often note the extremely efficient service received when dealing with various delicate jewellery and watch repairs. Visitors frequently mention swift battery replacements and careful sizing adjustments completed quickly while waiting in the shop. Shoppers also appreciate the fair and reasonable prices offered for both new purchases and valuable items sold.

What people talk about most

Staff

People report positive experiences with staff, highlighting their warm, welcoming, and friendly demeanor... See more

Service

Reviewers highlight positive aspects of service, frequently describing staff as honest, professional, and... See more

Product

Clients share positive opinions on product quality and selection, highlighting the beautiful items available... See more

Customer service

Customers report deeply satisfying experiences with customer service, highlighting quick repairs and friendly... See more

Price

Consumers find price to be very satisfactory, consistently highlighting fair and reasonable valuations.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Super presentation in this beautiful local store. GA Jewellers were friendly and welcoming. They immediately repaired a broken clasp on my favourite necklace and were so kind in their dealings with us... See more

Rated 5 out of 5 stars

Always a pleasure to visit Hove Branch in George Street. Excellent customer service, fair prices and i wouldnt trust anyone else with my jewellery when it needs repairing i did once go elsewhere and i... See more

Rated 5 out of 5 stars

Today I visited GA Pawnbrokers I had visited a few days before and was cogitating about a beautiful full eternity ring. I rarely find rings to fit me, always needing to have them sized. The staff a... See more

Rated 5 out of 5 stars

Steve was fantastic, I’ve never been into a pawnbrokers before & it was totally not what you think! I brought in a gold bar that I wanted to advance some cash on for a week , I got an amount they wou... See more


Company details

  1. Pawn Shop
  2. Currency Exchange Service
  3. Jewelry Appraiser
  4. Jewellery Manufacturer
  5. Watch Repair Service
  6. Watch Store

Written by the company

Visit our stores in Brighton Lanes, Brighton London Road, Hove, Worthing, Eastbourne and Hastings. GA Pawnbrokers are a friendly family business who offer a range of selling, pawnbroking, and Buy Back services against your assets. For over 40 years, our customers have enjoyed a discreet and personalised pawnbroking service where our mission is to offer the most competitive price possible for your valuables. Doug Newman Snr has always believed in treating staff and customers with the highest respect, which is probably why so many of his employees have been on this journey with him for over 20 years and counting… Since opening his first store 1979, Doug Senior’s enthusiasm and entrepreneurial spirit has passed to his children who all play vital roles in the continued success of GA Pawnbrokers and Jewellers. Professional jewellery and watch repairs with GA Pawnbrokers Whether it’s resizing a diamond ring, restringing a pearl necklace, or restoring a vintage watch, our skilled goldsmiths are on hand to professionally restore your items back to new. Based at our on-site workshops, our specialists can repair all watches and jewellery in short time frames, putting the value back into your valuables at a very affordable cost. Find a shop near you today.


Contact info

4.9

Excellent

TrustScore 5 out of 5

178 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(178)

95 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super presentation in this beautiful…

Super presentation in this beautiful local store. GA Jewellers were friendly and welcoming. They immediately repaired a broken clasp on my favourite necklace and were so kind in their dealings with us. Whilst in store, we saw such beautiful items in their stock - I will definitely return again to make a purchase because of how friendly and kind they were in store. I have my eye on a beautiful art deco platinum and diamond ring I saw whilst in the store - I better get saving ☺️

15 August 2026
Unprompted review
Rated 5 out of 5 stars

Steve and Lynn

Steve makes every experience enjoyable with his cheerfulness, welcome, and his helpfulness. Always a pleasure to deal with GA Jewellers, mention to Lynn too for always being welcoming

12 August 2026
Unprompted review
Rated 5 out of 5 stars

The Hastings branch is so lovely

The Hastings branch is so lovely - have bought my wedding band here and the team have been nothing short of warm, welcoming and kind. Wonderful shop. 10/10 would recommend ⭐⭐⭐⭐⭐

21 July 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Everyone is so helpful this is the 2nd time I have needed to go in as many weeks for different repairs, the service is quick and reliable staff are all friendly would recommend

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

We called into GA Jewellers to see if they could take a look at a Longine watch bracelet. Maggie looked at it and tightened up some of the screws which had loosened. We offered to pay but she said no charge. You can’t get better than that!

9 July 2026
Unprompted review
Rated 5 out of 5 stars

Great service

We have been using Gold Arts since moving to Worthing. They are knowledgeable and helpful and we have made a few purchases of pieces that we’ve been really happy with as well as the aftercare. We use them for repairs as well and find them honest and efficient.
Highly recommend

4 July 2026
Unprompted review
Rated 5 out of 5 stars

Myself and my husband have been to…

Myself and my husband have been to jewellers a few times for getting links taken out or put in our watches and batteries changed on ohr watches too. Always very helpful and very reasonably priced! Would highly recommend 👌

3 July 2026
Unprompted review
Rated 5 out of 5 stars

Such a lovely experience

Such a lovely experience.
I was selling my old rings, And the staff were welcoming and friendly and helped me get a good price. I will be going back to do pawnbroking In The future as their interest rates are very low.
It's the best place to sell in Hastings.

2 June 2026
Unprompted review
Rated 5 out of 5 stars

Friendly Service

Took my dogs AirTag charm in to be shortened and they were able to do it right then in there! Wonderful service, very friendly. We’ll definitely use again.

23 May 2026
Unprompted review

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