Gandhara Gemstones Reviews 95

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Product was exactly as pictured. Ring was well made without specifying extra quality i expected. Shipping was well within reason and he used Fedex instead of the weird unreliable international shipp... See more

Rated 5 out of 5 stars

Beautiful stone. Fair price. Well packaged. Arrived in the expected time. (It's a quirk of international shipping that they gather larger lots to bulk ship, so it might feel slow, but I promis... See more

Rated 5 out of 5 stars

We ordered a emerald from Gandhara Gemstones a couple of weeks ago. The pictures shown in the site, were exactly what we received. At the time of purchase we made backup pictures of the stone. Then us... See more

Rated 5 out of 5 stars

I can only recommend Gandhara Gemstones and Farooq is a really wonderful salesmen that takes the utmost care of his customer's wishes and needs. I had a request for a pretty complex custom piece made... See more

Company details

  1. Gemologist
  2. Art Handcraft

Written by the company

Gandhara Gems is a Physical and Online Marketplace selling Natural Gemstones which includes Facet Rough Gems, Faceted Gems, Crystals and Specimens sourced from Pakistan, Afghanistan and other countries. We provide quality gemstones at very reasonable and good prices. At Gandhara Gems, we mostly deals in Tourmaline, Emeralds, Aquamarines, Peridot, Garnet, Lapis, Sapphires, Topaz, Quartz, Amethyst, and more. we are working with Collectors, Gem Lovers, Gem Cutters, Wire Wrappers, Jewelry Designers, Museums and Re-sellers. We also accept custom design jewelry with natural gemstones.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

95 reviews

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Rated 5 out of 5 stars

Good quality supplier

Product was exactly as pictured. Ring was well made without specifying extra quality i expected. Shipping was well within reason and he used Fedex instead of the weird unreliable international shippers that can not be tracked accurately.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

I've bought stones from this store…

I've bought stones from this store “Gandhara Gemstones”many times. They're all high quality and very reasonably priced. They ship quickly, and their customer service is attentive. I'm very happy with everything. I'd like to thank mr. Farooq for his work.

15 January 2026
Rated 5 out of 5 stars

Semi Precious stones

I have dealt with Farooq for the past 3 years. His products are of quality and certified genuine. What he promises, he delivers. He does not force sell and allows the space to decide on the acquisitions. Try his company and you will never look back.

2 November 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful custom aquamarine ring

I purchased a custom made 18k aquamarine and diamond ring. The beautiful aquamarine has much more color than the typical aquamarine I've seen in jewelry stores and the diamonds although small are bright and sparkle. Its exactly what I wanted and Zee provided excellent customer service throughout the process.

16 September 2025
Unprompted review
Rated 5 out of 5 stars

The Best!

Kind, conscientious, and very, very honest; love ordering from this company! The products I received have been beyond what I expected! Thank all of you again at Gandhara.

28 March 2025
Unprompted review
Rated 3 out of 5 stars

Opn payments wont process with my bank…

Opn payments wont process with my bank in america but pay pal works just fine. So was just a hassle when the opn payment declined. I would like to know more about how the "make and offer" works. This is my 2nd purchase, and havent purchased anything over 100 bucks for skeptical reasons..

15 November 2024
Gandhara Gemstones logo

Reply from Gandhara Gemstones

Hi Sean

Thank you for letting us know regarding this issue. I will discuss this with payment provider and I hope they will have solutions for this.

Regarding make an offer, we recently added this feature to our website. Buyers are welcomed to submit fair offer on the items, if the offered amount is affordable we will accept that and will inform buyer through email. once offer is accepted either we will either adjust the price or make a specific coupon code so buyer can proceed with the purchase.

I hope I explain it well, if you still have any questions please let us know through email, messaging or WhatsApp. we have multiple options available for communications.

Best regards
Farooq

Rated 1 out of 5 stars

Never again

Disappointed beyond words

Payment was easy

Waybill received promptly

Item received in good time

All spoilt by Aquamarine being heavily included along entire length on one side, looks like ice cracking, stone colour does not match photo colour. This inclusion was not in the gemstone description which only stated SI clarity. It looks terrible.

What's worse is the seller trying to justify the stone quality and covince me it was in the description and that the non matching colour is a better colour.

It's insulting, disgusting and idiotic to throw away future business and to treat a customer like a fool.

No transparency in the deal here with a serious lack of details.

Watch the seller try justify all the errors.

To everyone reading this beware!!!

As per my above last statement I have received your reply trying to justify your actions.

You say you will refund me or exchange the stone if it’s received in the same condition. The stone received does not match the description in the first place.

The colour of the stone is nothing near what you showed in your listing. Enough of your lying please, you are deceiving people with your empty promises and incorrect listings.

You can cover up all you like Farooq, it’s called fraud. I must spend more money to return your dodgy stone in order to get a refund. I must pay extra to get refund to pay for your shady dealing. You just lost a huge amount of business.

There are several complaints against you so I’m not just the only one.

5 November 2024
Gandhara Gemstones logo

Reply from Gandhara Gemstones

Hi everyone who is reading this review.

Its really sad to have a negative experience between buyer and seller. But sometimes things happen. I am responding to Mr. Jason's review and will try my best to explain every possible thing.

Mr. Jason purchased an aquamarine from our website on 5th November 2024, it delivered promptly as he paid for express shipping.

Once he received the aquamarine, Jason messaged me "My customer will not accept, SI clarity is described however SI clarity is eye clean and only visible under 10 x magnification.
The inclusion runs across the entire length on one side. It's terribly visible".
Clarity of gemstone is mentioned SI on our website, I explained to Jason SI clarity means small inclusions seen through eyes. and I explained him clarity as " These are the clarity grades in gemstones
Loupe clean > Eye clean > VVS > VS > SI > Included"

Here is the link to product which Jason purchased: https://gandharagems.com/products/brilliant-sky-blue-aquamarine-gemstone

Here is the picture which Jason received: https://paste.pics/235bc06f403c6f8c2ded1cf1038f3626

As aquamarine is a transparent stone its color (hue) behavior is a little different in different lights.

I offer him "If it’s not working for you we can do exchange with another stone with eye clean clarity but clean and good color must be in different price". His response was "I appreciate thank you, I'm not trying to be difficukt"
My response "Jason I am always flexible just for win win situations because you are selling it as well so I have much respect for that"
His response " I normally purchase gems on person when seeing the stone.
Your service is excellent, I've seen your website and on social media so what you are doing is right.
Maybe I'll discuss clarity with you on future also before purchasing so everything is transparent"
Jason asked for refund and I let me him know that its your misunderstanding of clarity but still I offered him an exchange as he said this will not make my customer happy.

He then said I cant spend more and prefer if you refund me my money. I then agree with him as he was keep asking for refund and mentioning it will not work for me and will loss money.
I informed him to return me the stone and on receiving I will inspect if its in the same condition what i shipped I will refund you your money but he didn't agree on this, he said you have to refund me my money and then I will return the stone. But we have return policy mentioned on our website that refund will be initiated if the return item received (to Gandhara Gems) is same and in same condition as it was shipped.

As he paid through PayPal I let him know that PayPal has seller and buyer protection policy and without returning the item I can't refund you money until I receive the stone.
Even its PayPal seller protection policy, once the returning item received it must be properly inspected if its in the same condition then refund will be initiated.

I offered him returning the item according to return policy and an exchange if it works for him.

I hope I explain it well.

Best Regards
Farooq

Rated 5 out of 5 stars

The mineral I bought from GandharaGems…

The mineral I bought from GandharaGems is exceptional in quality and absolutely beautiful. Noor was professional, patient, and made sure I was fully satisfied with my purchase. The entire process was sure I was fully satisfied with my purchase. The entire process was smooth, and the mineral arrived in excellent condition. Highly recommend both Noor and GandharaGems for their top-tier service!

12 September 2024

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