ganasauto.com Reviews 

212
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

These guys are criminals. I've seen a lot of lawsuits filed for the exact issue I had. Took my money misrepresented the car it arrived broken. They took it back and it been in their shop for going on... See more

Company replied

Rated 5 out of 5 stars

I want to say win auto has the best customer service! Always hoping to get the best customer service from kevin ruiz sales rep! they are the best they have the empathy to get you what you need witho... See more

Company replied

Rated 5 out of 5 stars

I went there, even though I had read a lot of negative reviews, and congratulate myself for doing so. I was helped by Gabriel S. Gonzalez, whom despite being so young, is extremely friendly, courteous... See more

Company replied

Rated 5 out of 5 stars

Highly recommend this place! Kevin was a huge help at the dealership, he got me approved on a nice car with low mileage on low payments with a descent down-payment. I would most definitely come back a... See more

Company replied

Company details

  1. Car Finance and Loan Company
  2. Used Car Dealer

Written by the company

At Ganas, we understand that purchasing a car is a significant decision, that's why we are committed to making the process as simple, straightforward and satisfying for you as possible. With high quality vehicles, exceptional customer service and affordable financing, at Ganas we have all you need to purchase your car.


Contact info

4.2

Great

TrustScore 4 out of 5

212 reviews

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4.2

All reviews

(212)

1 review in the last 12 months

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Rated 5 out of 5 stars

They offer services that instantly…

They offer services that instantly portray affordability as reality. Thanks for same day delivery of the car we wanted. Thank you GANAS and special thank you to Patricia Solari

3 February 2024
Unprompted review
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Reply from ganasauto.com

Samuela, we really appreciate your kind words in so many ways. We are here to help you, welcome to Ganas Auto.

Rated 1 out of 5 stars

Ganas auto is the worst experience of…

Ganas auto is the worst experience of purchase most likely ever!!!!! Got a 2017 passat broke down 3 months later transmission just leaked out oil on spot. Then I called they picked it up and had it in for about 3 months I was calling almost everyday after the 3rd month. I lost my job then they called me threatening repo and added a repo on my credit ... 2 1/2 yrs later I still owe them 14k and started at 14k I've paid them 20k already and still at 14k... It will not go down and if it does they add charges like insurance even though I got insurance... DONT GO TO GANAS I repat don't go to ganas they steal I'm planning a lawsuit I'm still under 3 yrs just finding someone becouse nobody picks lawsuits from used car dealers they make no money ...

19 January 2024
Unprompted review
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Reply from ganasauto.com

Hello Huberto sorry to hear your experience was less than 5-stars. If you’re open to discussing your experience further, please feel free to contact us at (855) 959-746 and we will be more than happy to assist you.

Rated 5 out of 5 stars

Recommend!

My experience at Ganas Auto was so smooth! It was my very first time buying a car and I was so nervous about it but Jacqueline Campos made it better. She was on her second week of working there and she did such a good job. She was very enthusiastic and determined for us to get a car. I recommend going to her when you buy your car! She's so funny and nice to talk to, not just about business. Thank you Jacqueline and everyone at Ganas Auto in Fontana for your help!

18 January 2024
Unprompted review
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Reply from ganasauto.com

Congratulations on your purchase Bernadette! We're so happy to know that you got what you were looking for and know that the service that you received was incredible as well.

Rated 1 out of 5 stars

Bad Service !!!!

Bad Service !!!!! Still waiting on my plates and registration haven’t been able to drive my car for 25 days because it doesn’t have the proper documentation, call every other day and all they do is pass you around to other reps that don’t want to even give you there name. DONT BUY WITH THEM 🤬🤬🤬🤬

24 November 2023
Unprompted review
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Reply from ganasauto.com

Thank you for providing your feedback and letting us know about this issue, Miriam. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (855) 452-4806 and we'd be happy to help you out.

Rated 5 out of 5 stars

Very Helpful

Very helpful! they tried their best to work with us! and our cwr is amazing!

18 November 2023
Unprompted review
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Reply from ganasauto.com

Thank you for your positive feedback, Jennifer! We're glad to hear that we provided an excellent.

Rated 5 out of 5 stars

Service was good

Service was good
Ricardo Almaguer will make it happen
They even gave some cake
5thank you Ricardo for helping get my 2019 Nissan sentra

17 November 2023
Unprompted review
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Reply from ganasauto.com

Thank you for your positive feedback, Cashhbabyy! We're thrilled to hear that you had a great experience at Ganas Auto in Stockton. Our team takes pride in providing excellent customer service and we're glad to know that our salesmen were patient and professional. We appreciate your recommendation and look forward to serving you and others in the future.

Rated 5 out of 5 stars

David Arellano help me get my vehicle

David Arellano help me get my vehicle. Very helpful spot if you do not have credit.

12 November 2023
Unprompted review
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Reply from ganasauto.com

We believe in transparency and we work hard to keep thriving for our customers with all the correct information at the time of purchase. Thank you for kind words, Erika.

Rated 1 out of 5 stars

STAY AWAY

I really don’t know what made me go to them they are really ripping me off I purchased a car from them October 14th didn’t drive the car 150 miles before the transmission went out they then told me I was responsible for getting the car towed to them now they are telling me I have to wait for it to be repaired and they don’t know how long that can be in the mean time keep paying my car note but be without a car until who knows when they tell you whatever they need to tell you to get you down there and then treat you like a piece of crap after they make the sell customer service doesn’t help you it seems they want to hinder you more than help you and the service department has a big problem with communication you can never talked to the desired person you want to talk to its ridiculous if I would have know that I would have to put up with this crap and not have a car a week later I would not have went there I’ve been on the phone with you guys numerous times for you guys to just tell me basically I screwed out of my money I’m not understanding how the piece of crap truck transmission goes out after a week and you guys can’t put me in another vehicle or a loaner these guys is full of crap and their vehicles STAY AWAY

20 October 2023
Unprompted review
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Reply from ganasauto.com

Hello Tray sorry to hear your experience was less than 5-stars. If you’re open to discussing your experience further, please feel free to contact us at (855) 452-4806 and we will be more than happy to assist you.

Rated 5 out of 5 stars

top quality service

top quality service, I arrived by Uber and left in my car 😍 thank you Daniel Arellano thank you Ganas auto

7 October 2023
Unprompted review
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Reply from ganasauto.com

Congratulations on your purchase Veronica! We're so happy to know that you got what you were looking for and know that the service that you received was incredible as well.

Rated 1 out of 5 stars

You guys suck I so REGRETED going to…

You guys suck I so REGRETED going to your cheap dealership ,you guys are not professional and your cars and trucks are trush

22 September 2023
Unprompted review
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Reply from ganasauto.com

Hello Ray, we are very sorry to see your experience with us did not meet your expectations. We´d like to make things right in regards to your issues. Please give us the opportunity to assist you, feel free to call us at (855) 452-4806.

Rated 5 out of 5 stars

Best choice for a used car

I went there, even though I had read a lot of negative reviews, and congratulate myself for doing so. I was helped by Gabriel S. Gonzalez, whom despite being so young, is extremely friendly, courteous, respectful and and hardworking. My credit score is challenged, yet he went above and beyond to help me drive off in the car that I wanted. The entire process was seamless and quite easy. I liked the step by step video explanation of the sales documentation, and thanks to Gabriel and his Sales Manager, I drove off the lot in a gorgeous car. I highly recommend Ganas Auto San Fernando to anyone looking for a good deal on an excellent vehicle. Trust their professionalism and willingness to help. You will not regret it. Thank you Gabriel and Ganas!!!!!!!

29 July 2023
Unprompted review
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Reply from ganasauto.com

Hello Armando, thanks for taking the time to share your experience. We love to hear that our team are providing you with an excellent service. We´ll be sure to pass on your kind words to Gabriel.

Rated 5 out of 5 stars

Thank you so much Martin and Daisy for…

Thank you so much Martin and Daisy for making this experience a smooth one and for being attentive to all my questions and concerns and best of all for allowing me to drive off with the vehicle that I was interested in - no stress at all. If you’re looking to purchase a vehicle they are the ones to look for. :)

3 July 2023
Unprompted review
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Reply from ganasauto.com

Hello Nancy, we value doing business with you and try our best to always help you even after the time of sale. Congratulations on your vehicle!

Rated 1 out of 5 stars

Drove 1 hour to see a car they said…

Drove 1 hour to see a car they said they had available that we were interested in. Get there they didn't have the car and the amount they advertised was false they use the price to fish you in to get you to buy a more expensive car.

16 June 2023
Unprompted review
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Reply from ganasauto.com

Hello Amy, we are very sorry to see your experience with us did not meet your expectations. We´d like to make things right in regards to your issues. Please give us the opportunity to assist you, feel free to call us at (855) 959-7467.

Rated 5 out of 5 stars

The dealership felt very friendly and I…

The dealership felt very friendly and I could tell that the team were all working to help me finance a car. Santiago was very helpful and I was able to finance my first car, he also stayed late after hours to make sure everything went through okay. Overall a really great experience!

5 June 2023
Unprompted review
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Reply from ganasauto.com

Hello Vanessa, we value doing business with you and try our best to always help you even after the time of sale. Congratulations on your vehicle!

Rated 5 out of 5 stars

Ganas Auto Inglewood is all you need

I went to Ganas Auto after visiting several dealerships with my Dad that told him no. But I met Daniel who took great care of us and he was able to drive off the lot with a new car and it was such an easy process. They explained everything! If you need a car see Daniel at Ganas Inglewood location. Great customer service!!

5 June 2023
Unprompted review
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Reply from ganasauto.com

We believe in transparency and we work hard to keep thriving for our customers with all the correct information at the time of purchase. Thank you for kind words, Winter.

Rated 5 out of 5 stars

martin did an amazing job went above…

martin did an amazing job went above and beyond

5 June 2023
Unprompted review
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Reply from ganasauto.com

We believe in transparency and we work hard to keep thriving for our customers with all the correct information at the time of purchase. Thank you for kind words, Britten.

Rated 5 out of 5 stars

I'm Rollin again

I'm Rollin again. Martin you rock..luv my car..

5 June 2023
Unprompted review
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Reply from ganasauto.com

Hello Lisamarie, thanks for taking the time to share your experience. We love to hear that our team are providing you with an excellent service. We´ll be sure to pass on your kind words to Thania Andrade.

Rated 5 out of 5 stars

My experience at Ganas Auto was the most excellent experience and service ever

Angel M:
My experience at Ganas Auto was wonderful.
I was able to view more cars than I planned to, I was treated fair and nicely.
And I'll like to give a big thank you to Chris from the Ganas in riverside ca area, he did an excellent job helping me and my husband out
Your awesome!!!

4 April 2023
Unprompted review
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Reply from ganasauto.com

A.O.C try it out, thanks so much for your review! We're happy to hear you had such a great experience hope to see you back again soon. Welcome to Ganas Auto.

Rated 5 out of 5 stars

GANAS AUTO is the best .jessie and…

GANAS AUTO is the best .jessie and leslien were real helpful . they did their best to get me in a amazing car . same day approved . they welcome you really will .most important is they are Willing to help . thank you for your service. They hold their end now its our turn to hold ours . 5 stars no doubt

2 March 2023
Unprompted review
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Reply from ganasauto.com

Congratulations on your purchase Franky! We're so happy to know that you got what you were looking for and know that the service that you received was incredible as well.

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