Golden lion online gaming I made my winnings and requested my withdrawal seriously they put your request on pending now on my 4th week of waiting I'm verified member but in thier system it will take... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered pokemon cards - did not notice delivery charge was £19.99 - classed as oversized delivery? As it was pre order i emailed straight away to cancel, but was not allowed to as too late. Parcel a... See more
Game warrington store spent £65 on controller that was faulty. Asked to swap it refused also refused refund! Manager and staff have no customer service skills. Have contacted trading standards. Have c... See more
Online purchased a game on offer for 39.99 and offer ended that same day although my invoice stated 39.99 i was billed 74.99 including delivery. customer services investigated and despite me sending b... See more
Hit or Miss
it's a hit or miss Sometimes I find Great deals other times I find nothing. Some stores lie about deals by putting an item out for a good price then when you take it to the counter they inform you it's not in stock but then place the item back to fool more customers.
26 March 2020
Unprompted review
Shocking customer services avoid at all…
Shocking customer services avoid at all costs !
24 February 2020
Unprompted review
Bought item to be delivered to my local…
Bought item to be delivered to my local store. Arrived on time and everything as expected. Can't fault.
13 May 2019
Unprompted review
Bought an xbox one bundle half the…
Bought an xbox one bundle half the codes dont work. keept getting messed around and they told me to go to Microsoft as its not down to them. terrible customer service
13 February 2019
Unprompted review
Preorder a £55 game to arrive on the…
Preorder a £55 game to arrive on the day. But now told its not arrving today.
Useless customer service and a very dissapointed child....
27 March 2018
Unprompted review
GAME in hires cowboys like GameIN to sell their goods
If you buy from GAME watch who is actually supplying you.
The only safe way to buy now is from a game shop or make sure online when you are buying it is supplied by game or someone with decent reviews on trustpilot.
Game are using market sellers who are allowed to sell on GAMEs website.
So you could be buying from anyone.
I helped my son order a simple black slim PS4 with a giftcard.
Check out company GameIN on trustpilot for my story.
Basically GAME customer services can't contact or chase up their multi sellers because some only have email contacts. Game customer service like waiting 72 hours to give the market seller a chance to reply. Instead they should have phone numbers and chase market sellers. It took over a month to get any result. Pathetic.
I have only just got some of my money back !
There was no goodwill payment.
There was no real apology.
5 November 2017
Unprompted review
Great help from my Advisor Anthony D!!!
I had to contact Game as the previous Advisor that I spoke to did not put through my refund. I spoke to Anthony D and have my confidence in Game restored as he has now processed my refund. Thank you Anthony and thank you Game for employing him, honest, decent and understanding. :)
23 November 2016
Unprompted review
Funny games
I really like this sites. They have many funny games which is mind refreshing.
30 January 2016
Unprompted review
Online Advisors!
I've just spoken to a great advisor called Jess! She was really knowledgeable, helpful and quick. My problem was solved and a few other little bits of advice/help were provided too! Excellent! - Thanks a lot.
4 December 2015
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.