Galloway Fudge Company Reviews 

653
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 32 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delicious taste and high quality of the products, highlighting the wide variety of flavors available. The ordering process is frequently described as easy and simple, with prompt confirmations and clear communication. Reviewers also commend the fast and efficient delivery service, noting that items arrive quickly, well-packaged, and as promised. Customers frequently highlight the products as perfect for gifting and suitable for those with specific dietary needs, like gluten intolerance. The overall positive experience, from website ease to product enjoyment, consistently leads people to express their intent to order again.

What people talk about most

Product

Users describe positive interactions with the product, consistently praising its excellent quality and... See more

Quality

Clients share positive opinions on quality, consistently praising the products as fabulous and delicious.... See more

Order

Consumers find the ordering process to be positive, with many describing it as simple and easy. Reviewers... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the quick and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We first tried Galloway fudge at a stall in Livingston many years ago, delicious! Very good quality, proper fudge in a wide variety of flavours. The raspberry is a firm favourite in our home. A perfe... See more

Rated 5 out of 5 stars

I discovered Galloway fudge at Sunnycon years ago and loved it! I couldn't make the con this year but still wanted fudge! Ordering and delivery was fantastic. Hope to see you lovely folks at a con... See more

Rated 5 out of 5 stars

Website order processed and delivered in good time. Chocolate Beltie bars come in individual packaging which is a nice touch and has been well done. Will be ordering again.

Rated 5 out of 5 stars

Had a problem placing order on website so rang them. They took all the details over the phone instead. Very friendly and helpful. They updated their website with any problems to contact them and the p... See more


Company details

  1. Confectionery
  2. Candy Store
  3. Chocolate Shop

Information provided by various external sources

The Galloway Fudge Company is a family business located in thebeautiful Scottish countryside, tucked amongst the hills ofDumfries & Galloway, Scotland, where we've been hand-crafting our delicious confectionery since 2004. From our first day, we have used only the finest ingredients available and fairtrade where possible - our aim is simply to produce the yummiestGluten Free confectionery you will ever experience! No compromises-ever! We make and sell everything ourselves and our main products are Delicious Cream & Butter Fudge, Scottish Butter Tablet, Gourmet Marshmallows and Scottish Macaroon and we thoroughly enjoy the making process, it's especially nice when we are at an event, seeing our customers enjoy our products so much!


Contact info

4.9

Excellent

TrustScore 5 out of 5

653 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(653)

33 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazingly tasty fudge

Amazingly tasty fudge, love the selection of flavours available! Customer service is brilliant and delivery was very prompt as always. Bought as a present for my mum's birthday and it was very well received. Thanks again Galloway Fudge Company, until the next time. 😋

16 April 2022
Rated 5 out of 5 stars

The toasted coconut marshmallows tasted…

The toasted coconut marshmallows tasted fantastic and had the most perfect texture , not chewy or rubbery just melt on the tongue the best I've tried in years. I will definitely buy them again. So pleased I found Galloway Fudge online

16 April 2022
Galloway Fudge Company logo

Reply from Galloway Fudge Company

Delighted to hear it, thank you for your support of a small business.

Rated 4 out of 5 stars

Excellent service and enjoyed by the…

Excellent service and enjoyed by the recipients.
The only comeback through no fault of my own, payment using my Debit Card was not accepted. This has been reported to the supplier and hopefully the problem is now resolved.

16 April 2022
Galloway Fudge Company logo

Reply from Galloway Fudge Company

Problem with payment system sorted! thank you for your patience and your support of a small business.

Rated 5 out of 5 stars

Easter chocolate delivery

Lovely letterbox gift delivered for Easter for my family in Scotland.
Very pleased, thankyou

15 April 2022
Galloway Fudge Company logo

Reply from Galloway Fudge Company

thank you for your support of a small business.

Rated 5 out of 5 stars

Delicious

Delicious! I first tried the fudge from this wonderful business at a convention I was at & kept meaning to order more. Finally got around to it and it didn't disappoint. Delicious and will be buying more in future! Shared it with a friend and they loved it too!

15 April 2022
Galloway Fudge Company logo

Reply from Galloway Fudge Company

Delighted to hear it, thank you for your support of a small business.

Rated 5 out of 5 stars

Absolutely delicious fudge

Absolutely delicious fudge. Arrived in perfect condition and was so good! Will absolutely be buying again 😍

14 April 2022
Galloway Fudge Company logo

Reply from Galloway Fudge Company

Delighted to hear it, thank you for your support of a small business.

Rated 5 out of 5 stars

Mother's Day Sweet Treat

I purchased the Mother's Day fudge box on line after seeing an advert on Facebook. It was easy to use and pick my choices from the variety of flavours available to make up my box. I had telephone contact to confirm delivery would be closer to the actual day so fudge would be at it's freshest as at the time I was using the site there was no option for a specific delivery date, but was told this was being changed.
My mom has eaten some of the fudge now so I'm writing my review based on her feedback. Mom said the consistency is very soft, unlike other fudge she's tried and it stuck to her teeth a little bit but she said it didn't take anything away from the delicious flavours I'd chosen.

8 April 2022
Galloway Fudge Company logo

Reply from Galloway Fudge Company

Delighted to hear it, thank you for your support of a small business.

Rated 5 out of 5 stars

fantastic variety of choices

The website is easy to use and it’s really straight forward to order. The choice of products are amazing. Product was beautifully presented in a lovely gift box and they came clearly marked with ingredients and carbs a must for T1’s and it was definitely an added bonus for us ordering as most don’t come clearly labelled. The taste of the chocolate and variety of fudge flavours had our taste buds tingling. Great value and presented beautiful really can’t fault it! Will definitely be ordering again.

5 April 2022
Galloway Fudge Company logo

Reply from Galloway Fudge Company

Delighted to hear it, thank you for your support of a small business.

Rated 5 out of 5 stars

Lovely looking fudge!!

Lovely looking fudge, not tried it yet.
Well packaged and presented.

3 April 2022
Galloway Fudge Company logo

Reply from Galloway Fudge Company

thank you for your support of a small business.

Rated 5 out of 5 stars

Brilliant

Quick delivery. I bought chocolate cows as a gift, they were very well received.

29 March 2022
Galloway Fudge Company logo

Reply from Galloway Fudge Company

Delighted to hear it, thank you for your support of a small business.

Rated 5 out of 5 stars

Awesome fudge!

Awesome fudge. I met these guys years ago when they came into my workplace and I've been in love with their fudge ever since. My favourites are dark espresso, vanilla fudge and the minty swirl. Would recommend to all. Fantastic!

29 March 2022
Galloway Fudge Company logo

Reply from Galloway Fudge Company

Delighted to hear it, thank you for your support of a small business and hopefully sometime in the future we can return to your workplace

Rated 5 out of 5 stars

Delicious!

Delicious! Great treat for mothers day! Xxx

27 March 2022
Galloway Fudge Company logo

Reply from Galloway Fudge Company

thank you for your support of a small business.

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