gallopequestrian.com Reviews 75

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly the rugs, noting their durability, perfect fit, and appealing designs. Many consumers highlight the outstanding value for money, finding the prices very reasonable compared to similar quality items from other brands. The ordering process is frequently described as easy, and the delivery service is consistently fast and efficient, often arriving sooner than expected. However, some customers also noted issues with product longevity, with a few experiencing stitching coming undone or rugs losing their waterproof effectiveness after a short period. A small number of people were dissatisfied with the return process, describing it as difficult and unpleasant.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers praise the lovely and fun... See more

Delivery service

Customers had positive experiences with delivery service. Reviewers consistently praise the speed of... See more

Quality

People report positive experiences with quality. Many customers praise the excellent quality of the rugs,... See more

Price

Users describe positive interactions with price, consistently finding products to be well-priced and offering... See more

Order

Reviewers highlight positive aspects of order. Customers consistently found the ordering process easy, with... See more

Based on these reviews

Rated 5 out of 5 stars

Stunning designs, will always buy my boys a funky designed rug, couldn't help myself but get my hand on the howdy rug and the croissant & coffee cup rug! always the best quality from gallop, always ru... See more

Rated 5 out of 5 stars

Managed to get a turnout rug in the sale, plus a neck cover. Both very good prices. Delivered within a few days and both items in individual bags which was great. Excellent prices. Would definitely s... See more

Company replied

Rated 5 out of 5 stars

This is the second time I've bought rugs from this company. Easy website to use, plenty of rugs to choose from. I've bought a mixture of turnout rugs varying in grams. Have found the rugs to be of... See more

Rated 5 out of 5 stars

Ordered numerous times from Gallop. Items are always perfect fit. I always buy Gallop rugs as they fit my horse perfectly and are true to size. Super fast delivery. Never had to return an item as alwa... See more

Rated 1 out of 5 stars

iously been a big fan of gallop rugs and have recommended them many times. Bought a rug in March this year which got little use at the end of spring before being put away until autumn. It’s a 100g rug... See more

Rated 1 out of 5 stars

I reported this rug as letting in rain after a 5 hour period. Gallop won’t accept this is a fault with a response of ‘ The water would find its own level’, meaning it’s not 100% waterproof. Gallop Eq... See more

Rated 1 out of 5 stars

The communication was great and responses were fast with the company, but when having to return items was a painful unpleasant process. I had to pay over £15.00 to make sure the returns were secure as... See more

Company replied

Rated 5 out of 5 stars

Delighted with new Trojan Duraproof combo rug. Fits really well (15.2 cob / 6ft 6) and looks very smart. Dare I say I’m almost looking forward to winter to test out its extra ‘waterproofness’! It wil... See more

Rated 5 out of 5 stars

My horse rug was easy to order online. It was despatched quickly and arrived earlier than expected. It is a top quality product and has proved 100% waterproof during the recent downpours. It was... See more

Company replied

Rated 5 out of 5 stars

I have several Gallop rugs. Just changing from the navy with white horses to the heavier limited edition Christmas rug. Always a good fit and I love the colourful designs. Really love the what I call... See more

Rated 5 out of 5 stars

Very quick turnaround and delivery. Sizing perfect, good quality product (detachable neck cover). Superb and secure Velcro fastenings. Thanks to all the team at Gallop.

Rated 5 out of 5 stars

Despite the awful weather we had my item was delivered sooner than I was expecting. It's of great quality and was very well priced. I have a few of your products and have always been 100% satisfied

Rated 5 out of 5 stars

Order shipped and delivered quickly. The items were as described and correct. The items are true to size and are satisfactory quality at first impressions.

Rated 5 out of 5 stars

Site is easy to use, prompt delivery and great products. True to size and lasting. Just ordered a job lot of winter and summer rugs at great price for the whole yard as my last summer series rugs have... See more

Company replied

Rated 5 out of 5 stars

I ordered from their sale section. I got a pair of adult chaps, a nice price, great colour, fits really well. I also ordered a fly rug for my retired mare as she was needing a new 1. She got the "bi... See more

Company replied

Rated 5 out of 5 stars

Very fast delivery, rug is amazing - great quality and love the little zoo animals across the print! 🤩

Company replied

Rated 5 out of 5 stars

I ordered a rug on Sunday and it was here by Tuesday! Fantastic service and what a wonderful rug it is! Combo rug 200g fill rug for a Shetland! Couldn’t ask for more!

Company replied

Rated 5 out of 5 stars

Very good service. Rug was delivered promptly with all returns information in the bag. Very happy with the rug and will purchase again.

Company replied

Rated 5 out of 5 stars

Great quality rug! Lovely colours. Amazing price and fast delivery too, thanks Gallop!

Company replied

Rated 5 out of 5 stars

Quality rugs bought for my growing youngster, quick service, quick delivery and really happy with the rugs

Company replied

Rated 5 out of 5 stars

Very fast service from placing order to receiving item. Rug true to size and good quality

Company replied

Rated 5 out of 5 stars

The speed of the delivery and the great new affordable range of mini rugs for smaller Shetland Ponies!

Company replied

Rated 5 out of 5 stars

Gallop provide a great service. The delivery is quick and the products are brilliant and great value for money. I do size up one size as I have a very large draft horse with wide shoulders.

Company replied

Rated 5 out of 5 stars

The service was very good. The rug seems to be of very good quality, fits well.

Rated 5 out of 5 stars

Great value fly rug really pleased. Arrived in good time!!

Company replied

Rated 5 out of 5 stars

Gallop rugs are super! Great value, quality rugs and very waterproof! They fit a wide range of horses/ponies too. Nice, generous fit around the shoulders and padding on the withers. Very adjustable to... See more

Rated 5 out of 5 stars

Great product, prices and communication, prompt delivery.

Company replied

Rated 5 out of 5 stars

Love these rugs, brilliant fir for our draught horse, I have bought 4 now highly recommend them.

Rated 5 out of 5 stars

Easy to order. Very quick delivery. The rug itself is lovely. I really like the cowboy print. It's very fun and a nice change from most other rugs which can be a bit boring. The rug seems very well ma... See more

Rated 5 out of 5 stars

Rug exactly as described. Excellent quality, prompt delivery considering it was ordered just before Christmas.


Company details

  1. Equestrian Store

Written by the company

Established in 2003, we are specialists in core equestrian lines; jodhpurs, horse rugs, saddles and accessories. We use the highest quality of textile materials and leathers in our production - all of these things are combined to create a highly competitive product range. Gallop Equestrian offers a reliable and professional service with an emphasis on high-quality products. We aim to offer Gallop products to all customers and to continue providing them with unbeatable service and reliable advice.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

75 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

This is the second time I've bought…

This is the second time I've bought rugs from this company. Easy website to use, plenty of rugs to choose from. I've bought a mixture of turnout rugs varying in grams. Have found the rugs to be of excellent quality and very good fitting. A really good rug, excellent value for money, a lot of other brands of simular quality are way too expensive, do yourself a favour and buy one from this company, you won't be disappointed. Delivery was quick.

9 October 2025
Unprompted review
Rated 5 out of 5 stars

Exactly what it says on the 'tin'

My horse rug was easy to order online.
It was despatched quickly and arrived earlier than expected.
It is a top quality product and has proved 100% waterproof during the recent downpours.
It was priced appropriately.

9 September 2025
Unprompted review
gallopequestrian.com logo

Reply from gallopequestrian.com

We're so pleased to hear your new rug fits the bill, Michael! Thanks for the review, Team Gallop

Rated 5 out of 5 stars

Excellent experience... Will shop with Gallop again!

Managed to get a turnout rug in the sale, plus a neck cover. Both very good prices. Delivered within a few days and both items in individual bags which was great.
Excellent prices. Would definitely shop with Gallop again - I've even recommended you to two horsey friends.

7 September 2025
Unprompted review
gallopequestrian.com logo

Reply from gallopequestrian.com

That's great news! Thanks so much for the review!

Rated 1 out of 5 stars

Good communication but

The communication was great and responses were fast with the company, but when having to return items was a painful unpleasant process. I had to pay over £15.00 to make sure the returns were secure as advised by the company for which I received no recourse, and then there was no exchange just a refund without an explanation as to why when two out of the three rugs were available. It was my fault I ordered the wrong size as I was ill advised but not a great return policy in today's current market.

28 August 2025
Unprompted review
gallopequestrian.com logo

Reply from gallopequestrian.com

We're really sorry our returns policy didn't meet your expectations - your feedback is important to us, so we can improve the service we offer to our customers. Thank you for taking the time to share your experience. Team Gallop

Rated 5 out of 5 stars

I ordered a rug on Sunday and it was…

I ordered a rug on Sunday and it was here by Tuesday! Fantastic service and what a wonderful rug it is!
Combo rug 200g fill rug for a Shetland! Couldn’t ask for more!

3 August 2025
Unprompted review
gallopequestrian.com logo

Reply from gallopequestrian.com

We're so pleased to hear it and hope your Shetland loves it! Team Gallop

Rated 5 out of 5 stars

Great value fly rug

Great value fly rug really pleased. Arrived in good time!!

1 August 2025
Unprompted review
gallopequestrian.com logo

Reply from gallopequestrian.com

Thanks for your order, Issy! We hope to welcome you back soon. Team Gallop

Rated 5 out of 5 stars

Great product

Great product, prices and communication, prompt delivery.

2 August 2025
Unprompted review
gallopequestrian.com logo

Reply from gallopequestrian.com

Thanks for the 5-star review! We hope to welcome you back soon. Team Gallop

Rated 5 out of 5 stars

Love it!!

Very fast delivery, rug is amazing - great quality and love the little zoo animals across the print! 🤩

23 July 2025
Unprompted review
gallopequestrian.com logo

Reply from gallopequestrian.com

We're so pleased you love our Zoo Print Rug as much as we do! Team Gallop

Rated 5 out of 5 stars

Great products

Site is easy to use, prompt delivery and great products. True to size and lasting. Just ordered a job lot of winter and summer rugs at great price for the whole yard as my last summer series rugs have lasted two years and still going strong.

24 July 2025
Unprompted review
gallopequestrian.com logo

Reply from gallopequestrian.com

Thanks so much, Emma. We hope you enjoy your latest rug haul! Team Gallop

Rated 5 out of 5 stars

Very good service

Very good service. Rug was delivered promptly with all returns information in the bag. Very happy with the rug and will purchase again.

17 July 2025
Unprompted review
gallopequestrian.com logo

Reply from gallopequestrian.com

We're so pleased to hear it and hope to welcome you back soon. Team Gallop

Rated 5 out of 5 stars

Fast delivery and great rugs

Fast delivery and great rugs

14 July 2025
Unprompted review
gallopequestrian.com logo

Reply from gallopequestrian.com

Thanks for the review, Emma. We're really pleased to hear it. Team Gallop

Rated 5 out of 5 stars

Easy ordering

Easy ordering , fast delivery

16 July 2025
Unprompted review
gallopequestrian.com logo

Reply from gallopequestrian.com

Thanks so much, Michelle. We hope to welcome you back again soon! Team Gallop

Rated 5 out of 5 stars

Brillant

I ordered from their sale section. I got a pair of adult chaps, a nice price, great colour, fits really well. I also ordered a fly rug for my retired mare as she was needing a new 1. She got the "bits of luck", fits really well and doesn't move on her.
Super fast delivery.

18 July 2025
Unprompted review
gallopequestrian.com logo

Reply from gallopequestrian.com

Thanks for the review Christine, so pleased to hear it! Team Gallop

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