Gallerix Reviews 592

Quality of prints is verry good. Even if 1 frame came broken, the communication was excellent, and soon received replacement. Thanks guys for such a good service.

Initially I had a long-standing problem with an order that had been lost during transit. Gallerix and I had been given differing accounts of the location of the parcel by the courier. The order was placed at the beginning of June and by the 28th I still hadn’t received anything despite Mikael from Gallerix doing everything possible to rectify the solution. In the end he kindly offered to send me a replacement print as well as refunding the whole amount of my purchase as a gesture of goodwill. He also kept me informed every step of the process and couldn’t have been more helpful. The print itself is very high quality. It arrived 4th July

Terrible still waiting for my order after 2 weeks tracking does not show any updates really disappointed as needed them as a gift, have emailed there support team and currently waiting for a response.

I ordered on 26/04 (almost two weeks ago now) the tracking # supplied has no scans and when I emailed it bounced. If I knew it would take this long and I couldn’t email for an update I wouldn’t have ordered.

**Updated review, the company contacted me and partially reimbursed me for the delay although it was the postal systems fault. Good customer service, increasing rating as the product was also lovely.

I ordered two big posters of Bauhaus. One poster has a big fold in it. The two frames I ordered are of poor quality. I think they make them themselves? I'm disappointed, it was a lot of money for me to spend. I also was a bit stupid for not checking the reviews before ordering :-(
Update: the client service was very nice and say they will send a new poster.

A big recommendation! The quality of the map posters were good and it took 3 days from web ordering to picking up the products from the post office.

I don’t normally write reviews but I felt I should leave one for gallerix as personally, I cannot fault them despite them have quite low reviews. I was slightly nervous ordering from gallerix as the reviews on trust pilot aren’t the best but I’m extremely happy with my purchase. I ordered a personalised map in black and white printed on 50x70 paper. It arrived within a few days and was just how it looked on the website. Well packaged and good quality. Would use gallerix again as it was just what I wanted and was a better price then other websites.

Waited three weeks and still no order,no information on the tracking so contacted Gallerix by email. I received a refund which is why i have given two stars but i wouldn't order from them again,very disappointed i didn't get my pictures.

We ordered 3 posters for almost 100eur 1 month ago and have not heard anything anymore. The phone number goes directly to an answering machine.
Emails they don’t respond and after insisting they are sending an email saying that they need the address. So they send you a link to pay something for the adress.
Let’s see what happens

Very bad quality. The poster looked different from the photo in the online shop, you could see every pixel. Customer support just said it looks normal to her.

the print does not come in a tube, it comes in a box and it is a little damaged. Also, the glass is acrylic glass and mine, it arrived broken. Gallerix will send a new one frame.

the pictures look great! Came super fast! Good price

Great online-store.
Quick delivery to the store, very simple and smooth.

perfect service and product

Studentskylt som var under all kritik. Bilden på vår son var så suddig så vi har beställt en ny skylt på annat ställe.

Really amazing!!! Would totally buy from here again! Very worth the money!

got 5 frames, well packed and in good condition. The delivery was fast. overall good service and very convenient.