Still haven’t recieved my order placed in mid June. Had one response after 5 weeks saying it would be delivered within 10 days, that was a month ago. I’ve requested a refund over the past two weeks to... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
There were a few hiccups (one saber being discontinued and another piece not being in stock), but once the lightsabers arrived my son (RGB) and myself (Neopixel) are EXTREMELY happy. During the hiccup... See more
Absolutely fantastic. I am an avid collector of Star Wars memorabilia, especially lightsabers. I’ve ordered savers from various suppliers & Galaxy Sabers is by far one of the best. Everything you n... See more
Just received my Sabre only ordered it last Monday and it’s here ,, overall looks good and a nice free carrying case to boot ,, haven’t got time to propley check it out fully yet but overall I’m impre... See more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Am still waiting
What a fantastic saber.
What a fantastic saber.
I jumped on the band wagon with this as my nephew was getting one for his birthday and I just couldn't resist and being a starwars fan myself it was the perfect time.
Everything is perfect, swing motion, light is bright the sounds are on point and loud also. 100% better then others on the market. Will deffo buy again. Thank you galaxy sabers.
100%
Quality saber
I brought a mystery box saber and it was great
The sound is crystal clear and the colour is amazing
Overall one of my better saber purchases in my life
This is my first light saber.
This is my first light saber.
Very well made, feels very durable.
It was great to get an email confirmation and updates about the delivery
Kinda extensive review for anyone…
Kinda extensive review for anyone interested: Delivery to Spain was really quick, though I wasn’t given any tracking number until just days before being delivered.
About the saber, my boyfriend loves it. I bought a Luke Ep. 6 SN Pixel V4. It detects movement and the strength in which you move it so that’s cool. Has different sounds, ignitions and characters. When you hit it sharply it detects the hit and makes sounds/light effects.
The only problems I see is that the manual doesn’t have instructions on how to put it together; and many colors become rainbow or change to what they’re not supposed to when being put on music mode X, Y, Z (I don’t remember specific numbers). For example, Yoda and Luke’s colors turn rainbow instead of green, on so on and on with many characters. Overall you need to get the hang of it, but when you get it to work properly all good 👍🏻 would’ve expected perfection for the price but hey, it is what it is.
Overall an excellent saber
My son loves the learner saber. It was exactly as described, hilt feels top quality and great to hold. Was informed of delivery dates. Overall very pleased, would recommend. Edit by son “The only slight issue is that when it is put on charge it keeps shouting “charging” randomly”. Not a big deal, just worth mentioning.
From placing the order to my light…
From placing the order to my light sabre arriving, galaxy sabres kept me updated on its production and its delivery. When it arrived.... wow the quality and detail is fantastic. I am blown away.
Absolutely astonishing
Absolutely astonishing. Quick delivery. Easy assembly and top quality packaging. The box alone is incredible. More than I could have expected. Thank you!
Starkiller SN Pixel V4…
Purchased a Starkiller SN Pixel V4 saber from Galaxy Sabers on 2nd Aug, which arrived on 11th. Unboxed the saber and put on charge for 4 hours as per the website guidance. Once charged, I tested the saber and am very disappointed with the quality. The gesture controls (swing to turn on etc) are very temperamental. The 2 gold pins near the emitter of the saber are constantly loose and need tightening almost constantly, as well as one is missing a small washer. And now, after only 3 days of having the saber, it has stopped working. It will make all the sounds but the blade and crystal chamber will no longer light up!!
Have contacted their support team and spoken with Stacey. She has been very understanding and issued a returns label promptly. Really nice customer service, but a shame about the product being faulty. Have ultimately requested a refund.
Fantastic quality lightsaber
Fantastic quality lightsaber, brought as a gift for my husband and he absolutely loves it! Thank you, great customer service too in helping me choose the right one :-)
Feel just like a jedi can't wait to get…
Feel just like a jedi can't wait to get more
Amazing company who were able to send…
Amazing company who were able to send the saber to be delivered the next day!
And the saber was amazing!!!!
Parcel never arrived
The parcel took longer than expected to have a delivery estimate. On the day that DHL said they delivered it, nothing arrived at mine and infact the photo of delivery is of a completely different garden to mine. After the debacle of it not arriving I asked for a refund because I couldn't wait another 2 weeks or more. Stacey at galaxy sabers originally when I asked for the refund said that she had spoken to DHL and it had been redirected to my house from the wrong address and delivered. I rang DHL and they told me that it had not been delivered to mine as when the driver went back to get it from the wrong address it was missing. Now galaxy sabers rather than do what any reasonable customer service would do for a parcel that hasn't arrived and offer a replacement or refund have said they need to know where it is before they can offer either. As it's disappeared from a strangers house how are they going to find it? Utterly ridiculous and unprofessional customer service.
As galaxy sabers have turned round and said I contacted DHL to say I did not want the parcel this is an utter LIE. I contact DHL to ask if my parcel had been delivered when galaxy sabers said it had. DHL confirmed what I already knew that it had not been delivered. DHL also told me they delivered it to a wrong address, got made aware by myself and galaxy sabers but when they returned to the address which was not a neighbour as galaxy sabers have said the parcel was no longer there and so was classed as missing. Galaxy sabers seem to be making up reality as it goes along and maybe they would prefer to actually listen to myself and to DHL who have again confirmed for me that parcel never arrived. I am at my wit's end with this utterly terrible company, and their LIES.

Reply from A store.
Son wanted a second light saber for his…
Son wanted a second light saber for his birthday present so that he could join them together in the middle. I had no idea how to do this or if you could do it, so I contacted company via email. Stacey replied the same morning and was extremely helpful and even sent back photos they took for me to show how the sabers connect and that this could be supplied. A lot of the sabers seemed to be out of stock as they sell quickly, so I contacted Stacey again and she had a saber in stock for me the next day, which was exactly the same as the saber son already had. Safe to say very happy son now, who thinks he is Darth Maul! Great when his friends come round too as they can fight together in style! This company want to help and go above and beyond to. Not many can say that in this day and age. The sabers are amazing, well the neo pixels are, don't know about any others. Thanks again for all of your help.
Galaxysabers
Love this lightsaber company I've bought 7 sabers from them now always high quality never had a problem with any of them.
Really really good quality works really…
Really really good quality works really well great present for my dad!
Mystery Box Neo Pixel lightsaber
The Lightsaber that came in the Mystery Box was more than what I was expecting and the company are Amazing any Questions that you have and they are quick to reply and sort any problems. 5* Would definitely recommend them if you are interested in buying a lightsaber
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






