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Review summary

Created with AI, based on recent reviews

Considering 185 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting their beautiful design, comfort, and amazing quality. Many people appreciate the excellent quality-to-price ratio and the unique designs, with some even planning to expand their purchases to other items. The customer service is frequently praised for being helpful, responsive, and ensuring customer satisfaction, even when issues arise. However, some customers experienced issues with the delivery service, noting that shipping times could be long or that tracking information was confusing. A few other people also felt that the product colors were not as vibrant as depicted online, appearing faded or muted. There were also occasional mentions of orders being incorrect or items arriving damaged, though customer service often resolved these situations.

What people talk about most

Product

Reviewers highlight positive aspects of the product, with many expressing satisfaction with the unique... See more

Quality

Users describe positive interactions with product quality. Many customers praise the great quality of items,... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast shipping and... See more

Order

Customers had ambiguous experiences with order. While some reviewers praised the easy ordering process,... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers praise the helpfulness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The sneakers i ordered were great. Really beautiful and comfy. The only reason i didnt give my experience 5 stars is because the shipping proces took to long and understanding the status of my order w... See more

Rated 4 out of 5 stars

The product meets expectations, the quality/price ratio is excellent. I find the shipping speed adequate. I've only purchased shoes, but maybe I'll expand my range to clothing in the future. The websi... See more

Company replied

Rated 4 out of 5 stars

Loving this company so far. I've ordered the creation of adam shoes (my favorite art piece), aswell as black Nihonga inspired Silk Sneakers with a creation of adam watch. The nigonga shoes came with a... See more

Rated 5 out of 5 stars

I have been exceptionally thrilled with the two pillow covers by Gustav Klimt that I have received. They are beautiful! Ordering through Galartsy has been an easy process and both covers arrived in... See more


Company details

  1. Clothing Store

Written by the company

Galartsy is more than just a brand, it's a movement dedicated to bringing the beauty of fine art to the masses. We believe that art is not just for the elite, but for everyone to enjoy and appreciate. That's why we created a way for art lovers to wear their favorite paintings on a daily basis. Join the Galartsy movement, and Show the world your love and appreciation for art and culture!


Contact info

3.9

Great

TrustScore 4 out of 5

690 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 8% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Klimt pillow covers

I have been exceptionally thrilled with the two pillow covers by Gustav Klimt that I have received. They are beautiful! Ordering through Galartsy has been an easy process and both covers arrived in a timely manner. This is a wonderful site and don't hesitate to purchase items from them.

13 October 2025
Unprompted review
Rated 1 out of 5 stars

They are just ok

I mean do not get me wrong the shoes are great. The problem was mine got torn up after an everyday use. Not the best quality. It is disappointing because the design is really nice.

13 October 2025
Unprompted review
Rated 5 out of 5 stars

FIRST CLASS SERVICE GALARTSY.COM

I received a product which was not to my liking.

The company got back to me immediately and offered another product or a refund.

I asked for a refund and immediately Jessica, who was handling my case, refunded my credit card.

First class, after sales service. I would have no hesitation using this company again.

10 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer support

The customer service was phenomenal and they were very patient with me. Even when the mistake was on my end! I appreciated the help. I’ve purchased twice from Galartsy so far and will definitely be coming back! Thank you!

28 September 2025
Unprompted review
Rated 5 out of 5 stars

You won't find trainers like them!

Even though my second pair took a while to arrive, they were worth the wait! Comfy, colourful and yet subtle without being too bright. My Van Gogh Sunflower and Starry Night Trainers are for the win! So pleased with them.

6 October 2025
Unprompted review
Rated 5 out of 5 stars

I ordered a jumper

I ordered a jumper, a dress and some sneakers. They were all amazing quality and arrived in an ok time. Had some issues with my sneakers' size, but they were very helpful in providing an exhange for me. The only downsize is that their warehouses are in the US and China, so for Europeans, the shipping cost can be pretty high, as the shipping cost is not covered for returns. But it's worth it!

6 October 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful products

Beautiful products, happy to wear them.
The customer service is especially great - one of my orders arrived separately from the others (but at the time I thought it was left out of the package), so I reached out to them and received help almost immediately.

29 September 2025
Unprompted review
Galartsy logo

Reply from Galartsy

Thank you for sharing your experience! We’re delighted that you enjoy the products and even happier that our support team could assist you quickly. Your kind words about our service mean a lot — we’re always here if you need us again.

— Galartsy Team

Rated 1 out of 5 stars

Never got my order, the company didn’t answer me for weeks.

I was so excited when I ordered the phone case. It never came, and I reached out 3 times to see if we could resolve this issue. Basically, they told me to talk to my neighbors and look for it. Very disappointed with this company.

29 September 2025
Unprompted review
Galartsy logo

Reply from Galartsy

Hi Vikci,
We’re sorry to hear about your experience. According to the courier, there is proof of delivery for your order, which is why we asked you to check with neighbors or around your address in case it was left nearby. We understand how frustrating this must be, and we’d like to help you get this resolved.

Please reach out to us again at support@galartsy.com
with your order details so our team can review the situation and provide the best solution.

— Galartsy Team

Rated 5 out of 5 stars

Everything went ok.

22 September 2025
Unprompted review
Galartsy logo

Reply from Galartsy

We’re glad to hear everything went smoothly with your order! Thank you for taking the time to share your feedback — we look forward to serving you again.

— Galartsy Team

Rated 4 out of 5 stars

original designs for art lovers

Very original designs for art lovers

21 September 2025
Unprompted review
Galartsy logo

Reply from Galartsy

Thank you so much for your kind words! We’re thrilled you enjoy our designs — bringing iconic art into everyday fashion is exactly what we love to do. Your support means a lot to us.

— Galartsy Team

Rated 5 out of 5 stars

Highly recommended

Highly recommended! The site is easy to navigate, the products are amazing and very good value, and the shopping experience is very straightforward. Communication was good, dispatch was very prompt, tracking information was provided and the products arrived well packaged and in good time.
I am already a return customer and will be shopping with Galartsy again.

31 August 2025
Unprompted review
Galartsy logo

Reply from Galartsy

Thank you so much for your recommendation and for coming back to shop with us! We’re thrilled you found the website easy to use, the service smooth, and the products great value. It means a lot to us to have your continued trust and support.

— Galartsy Team

Rated 1 out of 5 stars

Ordered a shirt in the wrong size and…

Ordered a shirt in the wrong size and immediately emailed them to please fix. Weeks later I still get the wrong size and if you want exchange, its a long process. Just stay away. Quality is also low.

25 September 2025
Unprompted review
Rated 2 out of 5 stars

Van Gogh starry night runners

I bought a pair of Galartsy shoes which were a size UK 5 they have been super. However, less than a month ago I ordered the Van Gogh starry night runners in a size English UK 5. When they arrived they were not the correct size. I checked box and they sent me US size 5 = >EU35 or UK size 2.5. I contacted them immediately asking for them to exchange for correct size =>EU 38,UK 5. I got one reply saying no exchange accepted so I am not happy all. No issue last time, bloody disaster this time. No further acknowledgement received from my reply at all = so lousy service so far. Really disappointed as runners are lovely but no use to me at all.

19 September 2025
Unprompted review
Rated 5 out of 5 stars

Galartsy watch and customer service

I ordered the watch but it came with a discolored strap (darker then in the picture) so i emailed customer service. They replied quickly and after showing them a picture of the watch i recieved, they apologised and fully refunded me. Great customer service, and the watch is, aside of its error with the color of the strap, absolutely stunning.

23 September 2025
Unprompted review
Galartsy logo

Reply from Galartsy

Thank you for sharing your experience! We’re sorry again for the color issue, but we’re glad our team was able to resolve it quickly for you. It’s wonderful to hear you still love the design of the watch, and we truly appreciate your kind words about our customer service.

— Galartsy Team

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