Galapagos Insiders Reviews 7

TrustScore 4.5 out of 5

4.3

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Company details

  1. Cruise Agency
  2. Cruise Travel Agency
  3. Travel Agency

Written by the company

Galapagos Insiders is a locally based travel company led by expert specialists, crafting personalized journeys through the Galapagos Islands and Ecuador. With over a decade of experience, we pair deep local knowledge with attentive, tailor-made service.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

7 reviews

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Rated 5 out of 5 stars

Freddie was amazing

Freddie was amazing! He picked us up on time and was full of information. He was friendly, flexible and made our tours so memorable.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Galapagos trip

We had well organized trip to Galapagos. Our advisor Alexandra always answered my questions within same day. I would highly recommend to use this agency.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Experience

My wife and I used Ecuador and Galapagos Insiders to help us plan a trip to the Ecuadorian Rain forest and a Galapagos Yacht trip. Our consultant, Diego, was the best planner we have ever used. Not only did he offer sound and practical advice as to the logistics of the trip, but I think he sleeps with his laptop next to him in bed. He answered my emails within an hour usually. He was available to answer questions about what to pack, where to find an ATM, how much to tip and what to expect at the various lodge/boat. He was truly fantastic. I only wish I could use him for all my future travel.

8 March 2026
Unprompted review
Rated 5 out of 5 stars

Alexandra at Ecuador and Galapagos…

Alexandra at Ecuador and Galapagos Insiders was one instrumental in ensuring our trip to the Galapagos was seamless and perfect for our group of 5. She helped book our cruise, flights to the islands and day tours on Ecuador. She answered all our questions within the same day.

3 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Galapagos Cruise

My wife and I travelled to the Galapagos in January 2026, all the way from Australia, and we honestly couldn't have asked for a better experience. From the very first email, Galapagos Insiders were incredibly responsive and helpful. No question was too small, and their prompt replies and attention to detail gave us complete confidence booking from overseas.

We chose the 8 day itinerary on board the Galapagos Angel cruise, and it exceeded our expectations. The accommodation was excellent, very comfortable after full days of exploring, and the crew were absolutely wonderful, friendly, professional and genuinely passionate about what they do. We also met a fantastic group of fellow travellers, which made the whole experience even more special.

Everything ran smoothly from start to finish, and we felt well looked after the entire time. We would highly recommend Galapagos Insiders to anyone considering a trip to the Galapagos.

11 January 2026
Unprompted review
Rated 5 out of 5 stars

Galapagos on board Infinity cruise

We traveled to the Galapagos islands with galapagos insiders on board the Infinty cruise, and the experience was unforgettable.
Before booking, I reviewed Galapagos insiders' feedback on tripadvisor and wetravel, which gave me confidence in my decision, and they truly delivered. The organization and logistics were excelent from start to finish.

Alexandra was incredibly helpful throughout the entire process, always responsive and clear. The cruise itself was amazing with a fantastic crew and a perfectly managed itinerary.

Highly recommend for anyone planning a Galapagos cruise.

26 January 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Experience

Amazing Experience

Our family of six just returned from an unforgettable 12-day trip to the Galapagos. We started with a cruise aboard the Galapagos Horizon and finished with four days at Finch Bay Lodge, all perfectly organized by Diego from Galapagos Insiders.

From the very first contact, Diego and his team helped us choose the right trip for our family and secured a great promotional price on the Galapagos Horizon. He was always quick to answer our questions, and every detail before and during the trip ran smoothly and on schedule.

The Horizon is an amazing vessel with a friendly, attentive crew. After the cruise, we enjoyed guided visits with Fredy, whose knowledge of the local wildlife is outstanding. Our stay at Finch Bay Lodge was wonderful, we felt pampered the entire time.

Thanks Galapagos Insiders. We hope to return in the future!

Caroline T.

12 January 2026
Unprompted review

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