I’ve used gadget gone dating back to 2023 and I have nothing bad to say about these guys!! Fair pricing solid wait times. Great service!!!! Highly recommended. Whatever you do manufacturer / carrier (... See more
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GadgetGone is a cell-phone recycling business that specializes in offering top dollar offers for used iPhones.
32765, Oviedo, United States
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 18% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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They scammed me out of a brand new iPhone 16. And got my PayPal account locked. They are scamming everyone. Don't use them. Complete crooks.
Gadget Gone has been providing me the best value & customer service. Whenever I need trade in my phones, they are able to provide me the best offer while also providing updates throughout the whole process.
Highly recommend them as a trusted partner.

Reply from Gadget Gone
I’ve never had an issue with how GadgetGone evaluates my old devices, and even got them to return a device I forgot to remove from iCloud. Thanks for fair, fast, and courteous service.

Reply from Gadget Gone
This is the second iPhone I’ve sold to GadgetGone and they gave me a fair price that was only slightly below the original offer due to some minor scratches. I received my check within ten days.

Reply from Gadget Gone
That scammed me out of a brand new iPhone 16 never opened. Lies to PayPal and had all my money locked up that I never got back. They kept my phone too. I lost almost 1000$ and a brand new iPhone 16 because of these scam artist. Nothing but crooks with a bunch of fake 5 star reviews. Do your self a favor if you don't want to get screwed. Don't use gadget gone or any of there other sister sites.
After having issues with the big companies my research landed me here. Awesome experience - fast, communicative, and efficient. Definitely recommend and will use again!

Reply from Gadget Gone
I sold two iPhones to Gadget Gone and couldn’t be happier with the experience. Super easy, I filled out the form online, received a quote instantly, I shipped the phones and within a few days I received an email stating that the condition of the phones matched what I filed out in the forms and that I would be getting the full amount offered in the quote. A few days later a check arrived in the mail! Very fast, very easy, no gimmicks or catches.

Reply from Gadget Gone
They are great to work with. They text you immediately and let you know what’s what. I have been dealing with them for about 4 years. I will definitely deal with them again.

Reply from Gadget Gone
When I wanted to sell my old iphone I searched the web looking for the best price, Gadget Gone offered the most $$.
I printed out the free shipping label and received a check in the mail. Great/easy transaction I would use this company again.

Reply from Gadget Gone
Top dollar for your device. Smooth transaction, good communication, fast payment.

Reply from Gadget Gone
I want to share my unfortunate experience with this company. They stole my phone and sent me back a damaged device instead of returning my original. I have video evidence showing the condition of my phone before the theft and what they returned to me – it's a completely different phone. This is a major red flag, and I urge you not to trust them.
Despite my repeated requests to return my original device, they continually came up with excuses to delay. At one point, they even stopped responding altogether. I suspect this was a ploy to buy time while they attempted to alter my phone's IMEI number, which is illegal. I am now filing a formal complaint with the Better Business Bureau. Please be cautious and think twice before engaging with them!

Reply from Gadget Gone
Thank you for a truly seamless and smooth transaction. Jessa was very responsive and helpful in making the end to end process extremely easy. I received an initial quote, was sent no-cost shipping labels, sent in my Apple Watches, received a final offer (which I accepted) and the transaction was then completed. I then selected a gift card of my choice which was ready to go the very next day. Thanks again.

Reply from Gadget Gone
I had an iPhone 7 just taking up space. Gadget Gone made it easy for me to ship and get paid a reasonable price for it. I appreciate the clarity of their communications. I would use them again and recommend them to anyone.

Reply from Gadget Gone
I had a very easy transaction with Gadget Gone. I was able to get a quote quickly, had a shipping label sent, and had communication along the way. My phone was reviewed, and I actually ended up getting a little bit more than what was quoted which was a surprise. I then got a check in the mail a few days later. I would highly recommend this service.

Reply from Gadget Gone
The whole process was smooth from beginning to the end, i have no complaints at this time.

Reply from Gadget Gone
Gadget Gone is the greatest place . They do their best when it comes to being empty handed.
I appreciate the help!
P.S. Gentry Johnson.
Edwards , Jr.

Reply from Gadget Gone
Wonderful, trustworthy company. Great customer service. Will use again!

Reply from Gadget Gone
Timely payments. Detailed explanation of how the item's value was determined.

Reply from Gadget Gone
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