Banner for Gadcet.co.uk

Gadcet.co.uk Reviews 3,675

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,117 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent pricing, finding products at competitive rates that often beat other suppliers. The delivery service is consistently highlighted as fast, prompt, and efficient, with many orders arriving the next day. People are also very satisfied with the products themselves, noting that items are often as described, in perfect condition, and well-packaged. However, some customers also noted issues with order accuracy, receiving refurbished items instead of new ones, or incorrect models. A few other people also felt that delivery was sometimes delayed beyond the promised next-day service, leading to frustration.

What people talk about most

Product

Reviewers mention positive feedback about product, with many customers expressing satisfaction with the items... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and prompt delivery... See more

Price

Customers consistently note positive experiences with price, often finding great deals and competitive... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process easy and... See more

Service

Users describe positive interactions with service, frequently highlighting its speed and efficiency.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Payment when through but not the dispatch order. Consequently on alerting Gadcet that the item had not arrived on the due date, they investigated, found the above error, and dispatched the item that d... See more

Rated 4 out of 5 stars

Great service. Laptop was delivered promptly and was in the condition, as described. Only took one star off as the PSU supplied was a non OEM HP unit. Not Gadcet's fault really as probably as it came... See more

Rated 5 out of 5 stars

Exemplary customer service. I'm absolutely blown away by their efficiency and communication. Half my order was missing - no ones fault; simply the ordering narrative is really confusing and the dispa... See more

Rated 5 out of 5 stars

I used Gadcet for some computer parts when my usual supplier increased the price dramatically. I was a bit wary as I had never heard of Gadcet but the items were well priced, arrived quickly and worke... See more


Company details

  1. Electronics Store
  2. Cell Phone Store
  3. Computer and Accessories Store
  4. Health and Beauty Shop
  5. Online Marketplace
  6. Used Game Store

About Gadcet.co.uk

Written by the company

Welcome to Gadcet

Gadcet is an online and retail platform for finding and buying the latest gadgets and technology products. Our mission is to make it easy for shoppers to find the best tech products at the best prices. We offer a wide range of products from smartphones, tablets, wearables, to laptops, gaming consoles and more. We also provide helpful product reviews and buying guides to make sure you get the most out of your purchase. We strive to provide the best customer service and make sure you have an enjoyable shopping experience.

Here you will find thousands of products from the top brands, such as Apple, Samsung, Xiaomi, Hp, Dell, Canon, Nikon, Toshiba, Sony, Microsoft, Google, and much more.

We offer great competitive prices with great deals happening every day. With most items delivered with a next-day delivery service, and a 12-month warranty on all items.

Visit Gadcet.co.uk today!

28-Day Free Returns + Free UK Delivery

Get Free UK delivery on orders above £20

At Gadcet, we make shopping easy and worry-free. Enjoy free UK delivery on orders over £20 and benefit from our 28-day free return policy for complete peace of mind. Every product new or used is fully tested, quality-checked, and backed by our 12-month warranty. Experience trusted service, genuine products, and hassle-free returns only at Gadcet. Terms and conditions apply. Please visit our website for more information.

Contact info

Buy Now, Pay Later Always Interest Free

Buy Now, Pay Later - Always Interest Free. With Klarna and Clearpay

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exemplary customer service.

Exemplary customer service. I'm absolutely blown away by their efficiency and communication. Half my order was missing - no ones fault; simply the ordering narrative is really confusing and the dispatch team used obvious logic. I emailed to advise on Thursday. Received a reply. Followed that up with a phone call on Friday morning. NO holding on for ages, NO press 1 for this and 2 for that or a 500th in the queue automated message. A real person answered, who was professional and efficient. The missing half of my order was delivered on Sunday! AMAZING!

6 May 2026
Rated 2 out of 5 stars

Was in desperate need of phone as my…

Was in desperate need of phone as my old one was broken. Went with Gadcet as they promised next day delivery. Didn't receive it til a week later.

29 April 2026
Gadcet.co.uk logo

Reply from Gadcet.co.uk

Hi Carl,

We’re very sorry to hear about your experience and sincerely apologise for the delay with your order.

We understand you needed the phone urgently, and we appreciate how frustrating it is when an order does not arrive within the expected timeframe. While we always aim to dispatch and deliver orders as quickly as possible, there can occasionally be unexpected delays during transit once the parcel is with the courier, which are unfortunately outside of our direct control.

Kind regards,
Gadcet Customer Support

Rated 3 out of 5 stars

My item was delivered quicker.

My item (PS4 Pro.) was delivered quicker than I expected, It was packaged perfectly. Everything was fine when I set it up, but when I bought the game and installed it, the PS4 Pro became very noisy and after approximately 10 minutes it automatically shut down. so I will have to buy elsewhere. I don't like to give negative feedbacks.

6 May 2026
Rated 5 out of 5 stars

Swift delivery

I’m so excited , I ordered iPhone 17promax and it was delivered sealed and new and delivery was very fast (next day delivery). I’ll highly recommend and shop from them again .

6 May 2026
Rated 3 out of 5 stars

No updates on delivery

My product was to be expected on Thursday which was a day after I ordered it. I ordered the G502 X Plus wireless and it's still in transit; I wouldn't be expecting it next day delivered necessarily but it'll be coming up to a week soon and I have recieved zero updates on the product.

6 May 2026
Rated 4 out of 5 stars

My item was delivered quicker than I…

My item was delivered quicker than I expected, great product. Only downside was after waiting in and had to go out the delivery was not posted thru the door and had to make arrangements to collect elsewhere. But overall 4/5 thank you

5 May 2026
Rated 4 out of 5 stars

Easy to order

Easy to order, good price and swift delivery. Reason not 5 stars is the packaging which was shockingly bad. The box was so badly taped that it was virtually open by the time it got to me. I was lucky my order was still in the box!! Once that’s improved it’ll be 5 stars all the way!!

27 April 2026
Rated 5 out of 5 stars

Well what can I say

Well what can I say, I am extremely pleased with my purchase from Gadcet of my refurbished laptop, was described as very good condition and to be honest it is amazing, quick easy ordering, very professional, quick delivery and packaged very well. Would highly recommend to anyone. Thank you so much. One very happy customer. 😀

27 April 2026
Rated 5 out of 5 stars

Would Use Again

Was a bit worried about ordering as hadn't heard of this company before but all good. Quick delivery, original parts and great price. Would def use them again.

27 April 2026
Rated 5 out of 5 stars

Loving my brand new phone

Loving my brand new phone. I'm glad i came across Gadcet the price was slightly lower compared to other companies. And i was happy with the service from ordering process to getting my delivery on time.

2 May 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look