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Gadcet.co.uk Reviews 3,675

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 1,117 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent pricing, finding products at competitive rates that often beat other suppliers. The delivery service is consistently highlighted as fast, prompt, and efficient, with many orders arriving the next day. People are also very satisfied with the products themselves, noting that items are often as described, in perfect condition, and well-packaged. However, some customers also noted issues with order accuracy, receiving refurbished items instead of new ones, or incorrect models. A few other people also felt that delivery was sometimes delayed beyond the promised next-day service, leading to frustration.

What people talk about most

Product

Reviewers mention positive feedback about product, with many customers expressing satisfaction with the items... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and prompt delivery... See more

Price

Customers consistently note positive experiences with price, often finding great deals and competitive... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process easy and... See more

Service

Users describe positive interactions with service, frequently highlighting its speed and efficiency.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Payment when through but not the dispatch order. Consequently on alerting Gadcet that the item had not arrived on the due date, they investigated, found the above error, and dispatched the item that d... See more

Rated 4 out of 5 stars

Great service. Laptop was delivered promptly and was in the condition, as described. Only took one star off as the PSU supplied was a non OEM HP unit. Not Gadcet's fault really as probably as it came... See more

Rated 5 out of 5 stars

Exemplary customer service. I'm absolutely blown away by their efficiency and communication. Half my order was missing - no ones fault; simply the ordering narrative is really confusing and the dispa... See more

Rated 5 out of 5 stars

I used Gadcet for some computer parts when my usual supplier increased the price dramatically. I was a bit wary as I had never heard of Gadcet but the items were well priced, arrived quickly and worke... See more


Company details

  1. Electronics Store
  2. Cell Phone Store
  3. Computer and Accessories Store
  4. Health and Beauty Shop
  5. Online Marketplace
  6. Used Game Store

About Gadcet.co.uk

Written by the company

Welcome to Gadcet

Gadcet is an online and retail platform for finding and buying the latest gadgets and technology products. Our mission is to make it easy for shoppers to find the best tech products at the best prices. We offer a wide range of products from smartphones, tablets, wearables, to laptops, gaming consoles and more. We also provide helpful product reviews and buying guides to make sure you get the most out of your purchase. We strive to provide the best customer service and make sure you have an enjoyable shopping experience.

Here you will find thousands of products from the top brands, such as Apple, Samsung, Xiaomi, Hp, Dell, Canon, Nikon, Toshiba, Sony, Microsoft, Google, and much more.

We offer great competitive prices with great deals happening every day. With most items delivered with a next-day delivery service, and a 12-month warranty on all items.

Visit Gadcet.co.uk today!

28-Day Free Returns + Free UK Delivery

Get Free UK delivery on orders above £20

At Gadcet, we make shopping easy and worry-free. Enjoy free UK delivery on orders over £20 and benefit from our 28-day free return policy for complete peace of mind. Every product new or used is fully tested, quality-checked, and backed by our 12-month warranty. Experience trusted service, genuine products, and hassle-free returns only at Gadcet. Terms and conditions apply. Please visit our website for more information.

Contact info

Buy Now, Pay Later Always Interest Free

Buy Now, Pay Later - Always Interest Free. With Klarna and Clearpay

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 48 hours

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Rated 4 out of 5 stars

The price was the lowest on the market…

The price was the lowest on the market for a new Logitech G pro x2 but the box came quite damaged. The mouse itself was grand and works fine so no complaints there. It also arrived next day to Northern Ireland, which rarely happens.

27 April 2026
Rated 1 out of 5 stars

Be carefull

Be carefull, scamers
We bought Apple trackpad late Dec early Jan. Description of the item didn't mention that it's an old generation lightning cable. We posted the item back at our cost and they still charged us 10% for box being opened. How do you check the item without opening the box ? Absolutely crazy. We got the item over klarna as well and we're on end of April and case is still opened.

We don't recommend this shop.

29 December 2025
Unprompted review
Rated 5 out of 5 stars

Well Gadcet really came through as I…

Well Gadcet really came through as I baught earbuds and the case was faulty so they are replacing them free of charge as these earbuds are the only ones that I can use as the new sensor touch ones are useless for an oldie like me and I am grateful that Gadcet went out of there way to find the type I could use thank you so much Gadcet.

29 April 2026
Unprompted review
Rated 1 out of 5 stars

Bought Thule fittings with 24hr…

Bought Thule fittings with 24hr delivery.
Was sent a Royal Mail tracking number. Did not receive the delivery as expected. Tracking number advised goods hadn’t yet been sent by Gadco. Contacted their customer services who blamed Royal Mail for misrouting the package and assured delivery would be received within 2-3 days. No delivery received, tracking no still showing awaiting package from Gadco. Emailed their customer services again and was just issued a refund without any explanation! A complete waste of time!

17 April 2026
Gadcet.co.uk logo

Reply from Gadcet.co.uk

Dear Victoria,

Thank you for your feedback, and we’re sorry to hear about your experience.

We would like to clarify that your order was dispatched from our side on 17 April 2026. Unfortunately, after dispatch, the parcel was not processed as expected within the courier network, which led to the delivery not being completed.

We also contacted you via email on 26 April 2026, where we explained the situation and confirmed that a full refund had been issued, as the parcel could not be located.

We fully understand how frustrating this is, especially when a 24-hour service was selected. Please accept our sincere apologies for the inconvenience caused.

Kind regards,
Gadcet Customer Experience Team

Rated 4 out of 5 stars

Arrived on time

Arrived on time, in good order. I found 1 issue the unit has a euro plug with an adapter. I’ve had 3 products before of this brand all with UK plugs this maybe the reason for the lower price point as the adapter is pretty bulky.

22 April 2026
Rated 5 out of 5 stars

GREAT COMPANY

Easy to use website, quick delivery. The biggest difference a genuine replacement head, unlike my previous purchase from a different company who used original packaging pictures and two heads received the price of this one. Wish I had found this company sooner could have saved my poor dad's face from being ripped to shreds. Wouldn't hesitate to recommend this company.

20 April 2026
Rated 5 out of 5 stars

The reason I have given a five star is…

The reason I have given a five star is the of buying items I want on gadget is absolutely brilliant and they are awesome stuff and you got a choice weather to pay for you items all in one go or pay over a couple of months which I think is brilliant and the service is awesome and the delivery service is excellent experience

15 April 2026
Rated 1 out of 5 stars

If I could give no stars I would

If I could give no stars I would . Be careful of this company I bought lego on opening it I had missing parts . All I’ve got off them for weeks is . The box had no damage !!! Even tho I’ve not complained about the box . I paid £495 and I’ve had no help from them except for the box was fine and not tampered with !!! I’ve been so stressed with it all . All they have said for 2 weeks is we’re looking in to it . They have ignored their own returns policy and ignored consumer rights act 2015 . It’s all well and good until you have an issue then they won’t answer your questions. Still waiting for them to help 3 weeks down the line , now they are ignoring my emails

14 April 2026
Gadcet.co.uk logo

Reply from Gadcet.co.uk

Dear Cheryl,

Thank you for your feedback, and we’re very sorry to hear about your experience.

We would like to clarify that the LEGO item sent to you was brand new and factory sealed at the time of dispatch. LEGO products go through very strict quality control processes, so situations like this are extremely rare.

Please rest assured that we are committed to resolving this for you and will continue to support you while this is being looked into.

Kind regards,
Gadcet Customer Experience Team

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