Bought 4 pairs of tapered jeans (three blue colored ones and one in black/grey). Two of them ripped and lost fabric between the thighs within one year.. The blue jeans colored ones had a very bad (... See more
Company replied
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See what reviewers are saying
I have been a true Gabba supporter since early 2000’s due to the excellent fit, so 5-stars on that part! But I am echoing a previous comment regarding the fabric quality. Every pair I have owned we... See more
Company replied
I really liked the Gabba jeans and was super happy with them, but after a year, they started to rip in the thigh area. I thought I'd get them fixed by Gabba since they were pretty pricey, but turns ou... See more
I ordered from Gabba a while ago but I have to say first and foremost the quality of the clothing is great! People are asking about everything I wear too! But more importantly, the customer service wa... See more
Company replied
Company details
Written by the company
Gabba was born in Denmark in 1983 from a love of making clothes with character. What began as a family passion has grown into a brand known for fine qualities and an unmistakable sense of Danish style. Gabba. Worn for life.
Contact info
Denmark
- 75536666
- info@gabba.com
- gabba.com
3.1
Average
429 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Gabba
Dear customer,
Thanks a lot for your feedback!
Wish you a great day :)
Best from,
Team // GABBA
Excellent quality product.
Excellent quality product.
Expensive enough to include the return fees on you though.
9 October 2020
Reply from Gabba
Hi Olivia,
Thanks a lot for your feedback!
We are really happy for all this kind words :)
Best from,
Team // GABBA
Fast delivery and easy pre-paid returns…
Fast delivery and easy pre-paid returns (at least from Sweden!!) Would like some more measurements on shirts like, waist-size and maybe length! Otherwise it’s great! Will be back!!
20 September 2020
Reply from Gabba
Hello Anders,
Thanks a lot for your feedback!
Great to hear all this kind words :)
We are working hard on a Measurement guide on the shop for all Groups.
Best from,
Team // GABBA
Gabba is great
Gabba is great. Love there style. Keep them coming.
Pants and tee shirts are amazing
15 September 2020
Reply from Gabba
Dear customer,
Thanks a lot for your feedback!
See you next time, then we are ready with some more styles :)
Stay safe!
Best from,
Team // GABBA
Reply from Gabba
Hi Max,
Thanks for your feedback!
We are sorry to hear about the cut.
You are always welcome to give us a message by Mail@yycc.dk, if you have any questions/request.
Have a great day :)
Stay safe!
Best from,
Team // GABBA
Reply from Gabba
Dear Michael,
Thanks a lot for your feedback!
See you next time! :)
Stay safe
Best from,
Team // GABBA
The pants were slim fit
The pants were slim fit. Was not the same as I had.
The guys from UPS, sent me a text message early in the morning, time 0650, if I could pickup the package another place. Said no, when he arrived at my home he asked if I could come out to a parking place nearby and meet him. Said no to that as well and then I got to my door.
7 August 2020
Reply from Gabba
Hello,
I am sorry to see that the pants did not meet your expectations.
Please contact us at info@gabba-denim.com with your order number, so we can look into this and find a solution.
As for your review of the lazy UPS driver, I am sure he meant no harm :)
Best from,
Team // GABBA
Reply from Gabba
Dear customer,
Thanks a lot for your feedback!
Always so nice to hear when our customers had a great experience :)
Stay safe!
Best from,
Team // GABBA
The order process is unclear
The order process is unclear, I was not sure about the Retour and refund. The delivery is not super fast, jeans were packed like from such cheap shop. No pleasure from the purchase. The jeans itself is fine
16 July 2020
Reply from Gabba
Hi Charlie,
Thanks a lot for your feedback!
We are sorry to hear that you had a bad experience with your buy.
We will try to do it better next time :)
Have a great day, and stay safe!
Best from,
Team // GABBA
Reply from Gabba
Dear customer,
Thanks a lot for your feedback!
Have a great day! :)
Best from,
Team // GABBA
Reply from Gabba
Dear customer,
Thanks a lot for your feedback!
Nice to hear that your experience was great! :)
Best from,
Team // GABBA
Great jeans
Great jeans, second time buying them the first pair lasted 3 years with heavy wear (my only jeans wore them every day pretty much) highly recommend
25 June 2020
Reply from Gabba
Dear customer,
Thanks a lot for your feedback!
Hope that this pair will stay as good as your last pair :)
Stay safe!
Best from,
Team // GABBA
Reply from Gabba
Dear customer,
Thanks a lot for the feedback!
Have a great day :)
Stay safe!
Best from,
Team // GABBA
Fast and very easy shopping :)
16 June 2020
Reply from Gabba
Dear customer,
Thanks a lot for your feedback!
We are ready to serve you next time as well :)
Stay Safe!
Best from,
Team // GABBA
GABBA is my number 1.
12 June 2020
Reply from Gabba
Hi Roger,
Thanks a lot for your feedback!
Comments like this makes us smile :)
Stay Safe!
Best from,
Team // GABBA
Everything was great and fast delivery.
31 May 2020
Reply from Gabba
Dear customer,
Thanks a lot for your feedback!
Great to hear that you had a good experience.
Stay safe!
Best from,
Team // GABBA
Reply from Gabba
Dear customer,
Thanks a lot for your feedback!
See you next time.
Stay safe!
Best from,
Team // GABBA
Reply from Gabba
Hi Stefa,
Thanks a lot for your feedback!
Have a great Friday and enjoy the weekend :)
Stay Safe!
Best from,
Team // GABBA
Fully disappointed
It has been an unbelievable experience; I have ordered from Corfu Greece a pair of Firenze Cross Pants. I received it via UPS and had to return it because of the wrong size. Here starts the ordeal; as Ia ma trying to send it back three weeks now but with luck till now. GABBA has apparently no agreement with UPS for returning the items SOMETHING NO ONE informed me about AND NOWHERE is referred to in the site.
Now I am forced to pay approx 40 Euro for returning it to GABBA.
Upon paying I will demand the cost from GABBA. The last time I am going to order from GABBA online! Outrageous
26 May 2020
Reply from Gabba
Hi Stavros,
I am sad to see that you have had a poor experience with GABBA.
As it is written in our terms and conditions, we do not cover the cost of returns to Greece.
I am not sure if you want to return the item because it does not fit, or because you received the wrong size.
If you have received a different size than what you ordered, this is of course not okay, and we will cover the cost of the return, as this would be our fault! If this is the case, I am truly sorry for your troubles.
Please contact our customer service at info@gabba-denim.com so we can get to the bottom of this.
Best from,
Team // GABBA
Reply from Gabba
Dear customer,
Thanks a lot for your feedback!
Thanks for the kind words.
Stay safe!
Best from,
Team // GABBA
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