I purchased a diagnostic adapter that was advertised as compatible with Lexia/DiagBox. After installing all required drivers and testing the device, it was not recognized by DiagBox and could not... See more
Company replied
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See what reviewers are saying
This is clearly a drop shipping site, and a ridiculously poor one at that. A non existent customer service for those like myself chasing missing items. In my case second of two items shipped diffe... See more
Company replied
the product was in good condition and as expectex but there was a long delivery time and a bad tracking of it. I wasn‘t sure for a while whether the parcel will indeed arrive or not.
Company replied
I ordered BugBlue 28W solar panel. I received a no name solar panel with no indication whatsoever about the manufacture, no signs at all. It did not work. I contacted the seller and received a refund.... See more
Company replied
2.1
Poor
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Absolutely useless site ever
Absolutely useless site ever, and wast of time. I just hope you will be closed forever and never exist. Never deal with them.
14 July 2025
Unprompted review
Reply from Fyndiq
Hei!
Olemme todella pahoillamme, että sinusta tuntuu tältä – emme todellakaan halua kenenkään kokevan tätä kokemusta kanssamme 😞.
Olemme pyytäneet lisätietoja Trustpilotin kautta ymmärtääksemme tarkalleen, mitä tapahtui, ja korjataksemme sen mahdollisimman nopeasti. Turhautumisesi on täysin ymmärrettävää, varsinkin jos jokin meni pieleen ilman, että sait apua. Otamme sanasi erittäin vakavasti ja seuraamme tilannetta sisäisesti estääksemme vastaavien tilanteiden toistumisen.
Arvostamme kaikkea palautetta, vaikka se olisi vaikeaa, sillä se auttaa meitä kehittymään 💡. Otathan uudelleen yhteyttä, jos haluat antaa meille mahdollisuuden korjata asiat 🙏.
Ystävällisin terveisin
Fyndiqin tiimi
Wrong product but later compensated
I ordered BugBlue 28W solar panel. I received a no name solar panel with no indication whatsoever about the manufacture, no signs at all. It did not work. I contacted the seller and received a refund.
28 May 2025
Unprompted review
Reply from Fyndiq
Hi,
Thank you for sharing your experience – we completely understand your frustration. 😞 Receiving a product that doesn’t work as promised is of course not okay, and we sincerely apologize for this.
We can’t see that you have contacted our customer service, so we would like you to contact us at support@fyndiq.fi, so we can help you further. We will take this up with our supplier and follow up the matter internally – it is important to us that this doesn’t happen again. 🚧
Your feedback helps us improve the quality of our products and descriptions. We hope to have the chance to make a better impression next time. 🌟
Best regards
Team Fyndiq
I got fake JBL in-ear phones
I got fake JBL in-ear phones. I ordered two products. Got two products with same serialnumber. Products were fakes and bad quality.
Cannot recommend.
Also they close reclamation tickets as unanswered even if you answered.
I hope that this marketplace will be shutdown. Their own quality control does not work or it is intentional.
23 April 2025
Unprompted review
Reply from Fyndiq
Hello and thank you for sharing your experience! 🌟
We really understand how frustrating it must be to receive products that do not meet expectations, and we regret that you were not satisfied with your order. We take situations like this very seriously and are continuously working to improve our quality control. We see that your issue has been resolved, and we hope that you have received a solution that feels good to you.
When it comes to complaints, we really want to ensure that all our customers receive the right help and we will follow up on this internally to ensure that we do not miss any important answers in the future.
We really appreciate your feedback and hope that we can get another chance to give you a better experience in the future. If you have any further comments, do not hesitate to contact us! 😊
Best regards
Team Fyndiq
Fake product
Fake product, and completely brick. Bought an ssd, doesn't work at all
28 December 2024
Unprompted review
I ordered A Guiness Pint glass
I ordered A Guiness Pint glass. The website shows a advertised a legitimate product. I received I fake and small glass not even close to What I paid for. No response only irrelevant messages back. And my money gone!!!!!! Be careful with this nonsense
21 November 2024
Unprompted review
Advertising chinese junk as official…
Advertising chinese junk as official sony products has to be illegal. If it sounds too good to be true it probably is. Don't waste your time or your money on this.
25 November 2024
Unprompted review
I ordered 2 labubus
I ordered 2 labubus. One halloween edition and macaroon labubu. The pics on their website are legit ones. But when I received my order. They are clearly FAKE! Never ordering on this site again. Not recommended. Do not waste your money.
19 November 2024
Unprompted review
Bought some marimo moss balls
Bought some marimo moss balls, ads said they were real and natural lol. They are fake XD wasted my money on trash
5 November 2024
Unprompted review
I ordered Christmas calendars for my…
I ordered Christmas calendars for my children. There's nowhere mention that the products are directly shipped from China and are non-EU certified. Cheap crap from China with comparably high prices. You are better off ordering from Temu with 1/3 of the price if you want to have some crap.
12 October 2024
Unprompted review
A clear winner for worst service I’ve…
A clear winner for worst service I’ve ever received.
I ordered from Fyndiq.fi, which I took for a Finnish company (I live in Finland), for fast delivery and minimal shipping.
My order went to China. Which information was never visible.
Tracking numbers (I’ve now got three) show nothing, really nothing (supplier has ’received your order’ with no update in 3 weeks). I’ve had no useful help from Fyndiq ’customer service’, rather boilerplate messages in Swedish. And ’we’re closing your ticket’ messages.
I can’t even cancel my order (which HAS to be illegal).
Trash company.
Do not use.
21 August 2024
Unprompted review
I ordered a battery for my phone two…
I ordered a battery for my phone two weeks ago, but I haven't received it yet. I tried to reach out to them, but there has been no response. Don't order from them.
Tilasin akun puhelimeeni kaksi viikkoa sitten, mutta en ole vielä saanut sitä. Yritin ottaa heihin yhteyttä, mutta vastausta ei ole tullut
11 June 2024
Unprompted review
Dont use fyndiq
I orderd stuffed animal wich i never got, i tried to got my money back but i didnt. Bad customer service
12 January 2024
Unprompted review
I got my package . Thanks
I just received my package , thank you for your quick response .
22 May 2023
Reply from Fyndiq
Hello Joel,
I can see that you have reported this to us and the store that sold your product will contact you shortly.
If you have any questions you can contact us here: https://fyndiq.fi/asiakaspalvelu/
Hope you have a good day!
//Fyndiq-Janina
I order table and two chairs from SoBuy…
I order table and two chairs from SoBuy and it’s nice, quality of course not the best but for that money it’s cool. Fast delivery
3 May 2023
Unprompted review
Reply from Fyndiq
Hello Sergey,
Thank you for your review, glad to hear that you're happy with your purchase! :) If there would be some issues with the product, feel free to contact us at https://fyndiq.fi/asiakaspalvelu/ and my colleagues at the customer service will gladly assist you. Hopefully everything goes as smoothly next time you go bargain hunting with us!
Wishing you a great day! :)
//Fyndiq-Kati
Reply from Fyndiq
Hello Ellen,
Thank you for your review, great to hear that you received your order in time! :) When it comes to our customer service, you can always contact us by email and we will respond within 24 hours. If you have any questions or concerns, feel free to get in touch with us at https://fyndiq.fi/asiakaspalvelu/ and we'll gladly help you.
Wishing you a lovely day! :)
//Fyndiq-Kati
I've bought this laser toy for cats and…
I've bought this laser toy for cats and now my cat refuse to play with any other toy. All he does is sitting and waiting for me to play with him with that laser toy. And it came very quickly this toy. About a week and we got it. It's a USB stick also so you can load it from the computer, don't need to bye batteries. We like it!
17 January 2023
Reply from Fyndiq
Hello Elena,
Thank you for your review, great to heart that the product you purchased has been appreciated by your cat and that your order arrived quickly! :) I hope that everything goes as smoothly next time you decide to go bargain hunting with us.
Wishing you a great day! :)
//Fyndiq-Kati
Reply from Fyndiq
Hello Sabina,
Thanks for your rating. I'm pleased to hear that the product met your expectations and that the delivery was fast.
//Fyndiq-Janina
It's was very good
2 October 2022
Reply from Fyndiq
Hey Aref,
Thank you for your review, great to hear that everything has gone well when you shopped with us at Fyndiq! :) I hope that the product you ordered was just as you expected and that everything goes as smoothly next time you make bargains with us.
Wishing you a lovely day! :)
//Fyndiq-Kati
The parcel came on time and the…
The parcel came on time and the furniture is just like the picture. Got a better deal than any other shop.
12 August 2022
Reply from Fyndiq
Hi Erki,
Thank you for your review, I am glad you found a great bargain from our large selection of products that you are happy with! :) I hope that everything goes as smoothly next time you decide to shop from Fyndiq.
Wishing you a lovely day! :)
//Fyndiq-Kati
Product did not arrive and seller…
Product did not arrive and seller stopped responding to my complaint. Stay away.
30 June 2022
Reply from Fyndiq
Hi there Håkan,
That does not sound good at all. I can see that you have been in contact with my colleague over at customer support, and I sincerely hope that the problem has been solved. If there still is something you want to bring up, get back in touch with us at https://fyndiq.fi/asiakaspalvelu/ and we will gladly help.
Wishing you a lovely day.
//Fyndiq-Kati
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