FXCC Reviews 

223
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 116 reviews, reviewers overwhelmingly had a great experience with this company, praising the overall quality of the services offered. Customers frequently mention the responsive support team, noting that live chat assistance is exceptionally quick, highly professional, and very helpful. Many users also appreciate the straightforward interface, stable trading platform, and smooth execution when handling everyday deposits and fast withdrawals. However, some reviewers were not happy with extra charges, noting that certain crypto withdrawals incurred a two percent fee. A few other people also felt that financial transaction times could sometimes take longer than expected, requiring extra patience during busy periods.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting fast withdrawals, quick order... See more

Payment

Reviewers highlight positive aspects of payment, noting that deposits and withdrawals are exceptionally fast,... See more

Customer service

Clients share positive opinions on customer service, highlighting that support agents are always available,... See more

Response time

Users describe satisfaction with response time, frequently highlighting fast support interactions and prompt... See more

User experience

Consumers find user experience to be positive, highlighting a smooth, professional, and easy-to-navigate... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Xauusd spread is not good sometimes extra wider, crypto deposit instant and withdrawal delays with 2% extra, trade order execution accurate on exact price, sl inaccurate! Swap charges costly! If they... See more

Company replied

Rated 4 out of 5 stars

FXCC has great conditions except when we check the withdrawal fees. I need to perform my calculations, but 2% on top of USDT withdrawals does not sit right with me. I will decide whether to fund my... See more

Company replied

Rated 4 out of 5 stars

I was able to transfer funds directly from my bank account (visa enabled)to my trading account and immediately reflects onto my account. Though Withdrawals takes longer days(3). I haven't had any sec... See more

Company replied

Rated 4 out of 5 stars

I have been using fxcc since 2019, in my experience this broker is really giving approtunity to trade in thier platfom. Therefore, i am happy to be on of thier costomers.

Company replied


Company details

  1. Investment Service
  2. also in
  3. Finance Broker
  4. Non-Bank Financial Service
  5. Stock Broker

Written by the company

Founded in 2010, FXCC is one of the leading STP/ECN brokers, specialising in Foreign Exchange (Forex) and CFDs, delivering institutional level of service and cost-effective trading opportunities to retail clients who wish to trade across a wide range of products.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

223 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(223)

126 reviews in the last 12 months

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Rated 5 out of 5 stars

I've never experienced a broker like…

I've never experienced a broker like this one , I get my withdrawals same day with BTC. Trading conditions and execution time is out of this world.

What mostly makes me happy the most is the 0 spread and zero commission. As a day trader this has remarkably increased my perfomance. My only disadvantage is that you are limited to 50 lots per trade so you have to open multiple orders.

1 July 2023
Unprompted review
FXCC logo

Reply from FXCC

Dear Sifiso Jobe,

Thank you for sharing your experience with us in a very positive manner!

We aim to provide the best trading conditions in the forex market for all types of traders and trading styles.
You can implement any trading strategy without exceptions and be sure to get the maximum benefits from it.
Contact the FXCC client support if you’ll ever need the helping hand.

Kind regards,
FXCC Team

Rated 1 out of 5 stars

FXCC is a SCAMMER!! I complaint to their REGULATOR>

m.sabah account number:88858937
I opened an account two weeks ago and they say that they giving me 100% bonus which is absolutely a lie.I had 580 Pound in my account plus 320 pound bonus they gave me so I had four position on gold and it went down for 440 pounds and they closed all of my position with out my permission and they took the bonus out of my account straight away. They were charging me commission and 9 pounds swap every night plus something called charges??? so know I made a complaint to their regulator called CySEC Cyprus securities and exchange and I will share the result here agai.

7 September 2023
Unprompted review
FXCC logo

Reply from FXCC

Dear Mohammad Sabah,

We apologize for the experience you had with us. You can always refer to our terms and conditions for detailed information or contact our support team for any clarifications.

Kind regards,
FXCC Team

Rated 5 out of 5 stars

Bonus

100% first deposition bonus? Name a better welcoming gesture than this. Kudos to FXCC!

7 September 2023
Unprompted review
FXCC logo

Reply from FXCC

Dear Christopher Fadel,

Thank you for your kind words!

Welcome, and thank you for choosing FXCC as your forex trading partner. Our team is glad you are enjoying our 100% first deposition bonus. FXCC hopes you will have an excellent trading experience with us and benefit from our competitive spreads, fast execution, and excellent customer service. If you have any questions or feedback, don't hesitate to contact us anytime. We are always here to help.

Kind regards,
FXCC Team

Rated 5 out of 5 stars

I wish I found it earlier

I have been using fxcc for a long time now and I can say that FXCC is a great broker with amazing account types but my main choice is ECN XL account. It offers low spreads, fast execution, and no commissions. I enjoy trading with FXCC and recommend it to anyone looking for a reliable and professional broker.

8 July 2023
Unprompted review
FXCC logo

Reply from FXCC

Dear Faraz Vala,

Thanks for the kind words towards our company! We appreciate it.

The FXCC ECN XL account contains all the necessary features of our company required to trade at the utmost convenience.
Ultimately, our primary goal is to provide traders with the best possible trading conditions, and the ECN XL account does that perfectly.

Kind regards,
FXCC Team

Rated 5 out of 5 stars

Relaible partner.

I think it’s a trustworthy broker from what I understand in the forex industry.
The simple fact that FXCC has been providing its services since 2010 continually tells a lot about the credibility of the company.
I used to pay attention to the background of any entity first. Specifically if it’s the financial company where my money is involved. I have to double check and make sure everything is clear and legal.
With Fxcc no questions arise in this matter.

30 July 2023
Unprompted review
FXCC logo

Reply from FXCC

Dear Noah Reid,

We are very grateful for your kind words about our company!

FXCC is a regulated broker with a rich brokerage history. We believe that it’s the proper foundation to build a company from.
Plus, our experience on the market lets us sharpen all the services to perfection and provide our customers the best conditions possible.

Have a great day!

Kind regards,
FXCC Team

Rated 4 out of 5 stars

One ECN XL account is suitable…

One ECN XL account is suitable literally for everything. Scalping, algo trading, swing trading the broker doesn’t restrict you.

19 July 2023
Unprompted review
FXCC logo

Reply from FXCC

Dear Spencer ,

We are grateful for your praiseful review!

We included all the features in our ECN XL account so that our customers would fulfill all their trading intentions.
It’s also true that traders are capable of utilizing any trading style or strategy they are inclined to.

Have a great trade!

Kind regards,
FXCC Team

Rated 3 out of 5 stars

I would not say I am disappointed by…

I would not say I am disappointed by the broker, at least not yet, but they really need to improve their customer support. They are helpful and knowledgeable, but only if you are lucky enough to reach them.
While there were some positives, such as competitive pricing and a decent range of tradable instruments, the support service is inadequate for professional standards.

8 July 2023
Unprompted review
FXCC logo

Reply from FXCC

Dear mr Wright,

Thank you for your feedback regarding our customer support.

We apologize for any inconvenience you may have experienced in reaching our team. We acknowledge the importance of prompt and accessible support for our clients. We are actively working to enhance our customer service channels to ensure better availability and responsiveness. Your comments have been duly noted, and we appreciate your patience as we strive to provide a more seamless support experience.

Kind regards,
FXCC Team

Rated 5 out of 5 stars

Very well priced services at fxcc

FXCC service is wow! I been able make profit at lot cost.

10 July 2023
Unprompted review
FXCC logo

Reply from FXCC

Dear Sipho Myburgh,

Thank you for sharing your positive experience with FXCC.

We are glad to hear that you find our service affordable and that you have been able to make profitable trades without breaking the bank.
At FXCC, we strive to provide our clients with competitive pricing and transparent trading conditions. We understand the importance of keeping our fees low so that our clients can maximize their profits and minimize their costs.

Kind regards,
FXCC Team

Rated 4 out of 5 stars

In my experience

In my experience, there has never been a more accurate execution of orders. STP/ECN technology.
But it is necessary to be honest and to talk about disadvantages. The customer service is too annoying.

5 July 2023
Unprompted review
FXCC logo

Reply from FXCC

Dear Rahim Ram,

We welcome any feedback from our customers. Even feedback containing criticism.

First of all, we would like to thank you for appreciating the quality of your order execution. This is something we are proud of, and something that helps our customers get an extra advantage in trading.
Regarding customer service, we strive to be attentive and caring. Therefore we apologise for any inconvenience.

Kind regards,
FXCC Team

Rated 5 out of 5 stars

I want to state that there's everything…

I want to state that there's everything a typical rookie requires to start off on the market. There are learning materials aimed at increasing your qualification and competence in the sphere, one trading account with relatively good trading conditions, renowned metatrader 4 software and so on.
Moreover, any time you experience difficulties, you can easily contact customer support.

23 June 2023
Unprompted review
FXCC logo

Reply from FXCC

Dear Edward,

Thank you for leaving your feedback about the services we provide. Our team appreciates clients' desire to share their experience of trading on our platform.

Indeed, the number of educational materials, responsiveness and reliability of the customer support team, and powered-up trading platform are considered to be our business cards. In this regard, not only newcomers can find our conditions convenient, but advanced traders as well. We've done our best to build a versatile infrastructure.

Kind regards,
FXCC Team

Rated 4 out of 5 stars

One of the most nimble and flexible…

One of the most nimble and flexible brokers out there that has been providing services for such a long time. I got to know them through their twitter account where they interesting market news and data daily. Then I actually started trading on their platform, and the conditions are just super rich and favorable.

10 June 2023
Unprompted review
FXCC logo

Reply from FXCC

Dear Sebastian W,

It is a joy to hear that you have enjoyed the content on our social media, then our platform!

We work hard to keep our traders informed with breaking news and up-to-date information through all the channels we provide information.

With that contribution, our traders can stay up to speed, know what is moving the markets and make their trades accordingly, effectively increasing their chance of success in the global financial markets.

We wish you the best of luck with your trading journey!

Kind regards,
FXCC Team

Rated 5 out of 5 stars

High speed order execution is what I…

High speed order execution is what I wanted. And that's what I got.

7 June 2023
Unprompted review
FXCC logo

Reply from FXCC

Dear Ireti Habeeb,

Thank you for your positive feedback on our company.

We are glad that you like the speed of order execution we provide for our customers.
And we are glad that we met your expectations.

Kind regards,
FXCC Team

Rated 5 out of 5 stars

Exceptional journey

In early April, I opened an account and have since had a fantastic journey. By taking advantage of their deposit bonus, I was able to double my balance. Everything else appears fine. As such, I recommend this broker.

13 April 2023
Unprompted review
FXCC logo

Reply from FXCC

Dear Haqimi John,

We thank you for your review and congratulate you on taking advantage of our generous bonuses.

Moving forward, we are sure you will explore more exciting and valuable features alongside favorable trading conditions for affordable trading.

Welcome to our platform!

Kind regards,
FXCC Team

Rated 1 out of 5 stars

Lousy Broker

Lousy Broker. Will not allow more than 5 demo accounts to practice while learning. Trying to figure out how to trade is very difficult, and restricting people to 5 demo accounts is not practical. Do not trader with this Broker

15 June 2022
Unprompted review
FXCC logo

Reply from FXCC

Dear Frank Richardson,

Thank you for leaving us this feedback about your experience with our company. We highly appreciate you finding time to write to us.

Indeed, you can open only 5 demo accounts. This limit has been implemented to ensure the demo server stable performance.

Kind regards,
FXCC Team

Rated 5 out of 5 stars

Enormous cost-efficiency

This company shows that you don’t have to pay gazillion dollars to be able to have superior trading conditions.

5 April 2023
Unprompted review
FXCC logo

Reply from FXCC

Dear Rakshasa,

Thank you very much for your brief but informative review of our company!

Indeed, we are doing our best to make trading accessible. At the same time, we provide competitive and favorable trading conditions.

Kind regards,
FXCC Team

Rated 1 out of 5 stars

Not Scalper-Friendly

Stay away from this broker if you are a scalper. Their live account slippage is an absolute joke.

20 March 2023
Unprompted review
FXCC logo

Reply from FXCC

Dear Kanda Bongo Man,

Thank you for sharing your problem!
We may assume that you have traded during periods of high market volatility. Otherwise we are not supposed to slip your order if market did not move during your request.

Kind regards,
FXCC Team

Rated 5 out of 5 stars

i have evaluated for 4 months on live

i have evaluated for 4 months on live.
crypto withdrawals are within 1 day.
profits on all trading styles are paid out.
trading costs are better than my other 3 brokers.
(trading costs evaluated by running same strategies and sizing, and checking net profits)
swaps are the best across the 4 brokers, including positive payouts.
Alex answers emails the same day, with no dodging the questions e.g. screenshot of the depth in their orderbook to judge spread cost for a pair.

7 March 2023
Unprompted review
FXCC logo

Reply from FXCC

Dear Anonreview,

Thank you for sharing your pleasant experience with us!

Our payment processes use best-in-its-class technologies to ensure our clients can withdraw quickly.

Furthermore, at FXCC, we always strive for excellence in the transparency of information we convey to our customers.

We wish you even more pleasant trading experiences and activities with us!

Kind regards,
FXCC

Rated 5 out of 5 stars

Trading is for all

A woman in trading seems kinda hilarious one may state, but it's more ridiculous to behold astonishment on the face of such people! I had managed to run through losses and despair before I joined this broker. This company helps me to make my pockets bigger. I ain't state I got rid of any mistakes, but, due to the services here I shrinked their quantity. Bite me, jealousies!

4 February 2023
Unprompted review
FXCC logo

Reply from FXCC

Dear Amanda Collins,

Thank you for such an expressive and meaningful review of our services! Our team highly appreciates such feedback.

We do our best to enhance and improve conditions for traders, and we are glad to hear that you manage to make money on the market. Keep going, and we, for our part, will do our best to ensure your positive pastime!

Kind regards,
FXCC Team

Rated 5 out of 5 stars

Positive experience so far

Positive experience so far. Deposits via crypto are processed fairly quickly.

I like the low spreads and zero commission.

The only negative is they don’t offer MT5 accounts, only MT4.

Hopefully when I come to withdraw, there won’t be any issues.

14 February 2023
Unprompted review
FXCC logo

Reply from FXCC

Dear James,

Thank you for taking the time to share your trading experience with our lowest possible spreads and zero commissions.

At FXCC, we work hard to provide our customers with a robust infrastructure, so that they don't have any problems withdrawing their funds at any moment they see fit.

Kind regards,
FXCC Team

Rated 1 out of 5 stars

They are trying to stealing my money

They are trying to stealing my money, beaware traders. At the time of withdrawal they ask for selfie in name of random security check, I gave them my selfie, they are again asking for another selfie. I denied it and told them to giving back my initial money, but they are denying it. They easily verify your accounts but end of the day they will harass you in name security check. I will give you update later once they give my initial back or not. Maybe I have to go to regulations for this, but lets see what they do, it been 3 weeks since I they stuck my withdrawal!

Update: Why should I do that? You guys have started doing this since the IB who refused to work with you cause he told me that you guys cheated with him! Now IB stopped supporting me and so I am trying leaving from here and your broker now asking for documents to block my money, even my initials!
Also let me know why I have to give you additional document for my own money that is deposited! Even though I have given you a document and you just asking for document again and again. EVERY ONE BE AWARE OF THEM. They are here to steal your money!

14 January 2023
Unprompted review
FXCC logo

Reply from FXCC

Dear client,

At times, our internal procedures require us to request a selfie with a valid ID from our clients. This is done to secure deposits and withdrawals and ensure that only verified persons initiate such requests. In your case, we strongly recommend that you send us a valid selfie with your ID. If this is not accepted by our compliance team, we advise you to record a video file of yourself and send it to our compliance department. We take the safety of our clients' funds very seriously and appreciate your cooperation.

Kind Regards,
FXCC Team

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