Future Garden Hydroponics Reviews 

26
•
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

My first time shopping with Future Garden. Easy website to navigate with good prices. Placed a small order on Wed, Prices were good so paid a bit extra for next day delivery. Received a text from DHL... See more

Company replied

Rated 1 out of 5 stars

Extremely poor service was supposed to receive 2 packages next day delivery, only received one. Phoned back Danielle who told me they didn't have enough vans collect parcels to take all parcels for... See more

Company replied

Rated 5 out of 5 stars

I use Future Garden for all my plant pot needs prior to veg going out into raised beds. I have purchased lots of their black plastic, round pots, in many different sizes over the last year and they a... See more

Company replied

Rated 5 out of 5 stars

Superb experience - unparalleled! I had a question about an item and called the landline and the call was answered straight away and the gentleman went out to the warehouse to check the measurements o... See more

Company replied

Company details

  1. Garden Center
  2. Garden Building Supplier

Written by the company

Future Garden is one of the UK’s established suppliers of hydroponic equipment, indoor growing products and garden essentials. Since 1997, we have helped future gardeners of every experience level choose reliable equipment for healthier plants and more productive growing environments. Our range includes LED grow lights, grow tents, ventilation and carbon filtration, complete growing systems, nutrients, growing media, propagation equipment, environmental controls, irrigation products and practical accessories. We carefully select products from trusted manufacturers, combining proven favourites with the latest developments in indoor growing technology. Friendly, knowledgeable service is at the heart of our business. Whether you are assembling your first grow tent, replacing an existing light or planning a more advanced growing space, our experienced team is available to offer practical advice and help you compare suitable options. Customers can shop securely online with dependable UK delivery or contact our Romford team for additional support. We aim to provide competitive prices, straightforward product information and responsive after-sales service, giving customers confidence before and after every purchase. At Future Garden, we believe the right equipment and honest guidance can make indoor growing simpler. We value every customer and use their feedback to improve our products, service and overall shopping experience.


Contact info

3.9

Great

TrustScore 4 out of 5

26 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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3.9

All reviews

(26)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Speedy and competitively priced.

I use Future Garden for all my plant pot needs prior to veg going out into raised beds. I have purchased lots of their black plastic, round pots, in many different sizes over the last year and they are all excellent quality, and very competitively priced.
Shipping is always so quick, and the items are always exceptionally well packaged. Can't fault them.

13 July 2021
Unprompted review
Future Garden Hydroponics logo

Reply from Future Garden Hydroponics

Thank you for your continued support and lovely review! We’re delighted that our pots have become part of your vegetable-growing preparations and that you’ve been pleased with their quality and value across the different sizes. It’s also great to hear that your orders consistently arrive quickly and securely packaged. We really appreciate your custom and hope this year’s growing season is a successful one.

Rated 5 out of 5 stars

Brilliant company, brilliant customer services, brilliant shipping time, brilliant products!

Wanted to turn my very urban-style (no soil, no mess) house into something a little more green. Future Garden was the place to go. The products are of great quality (many times better than what one would expect for the price) and long-lasting. The best product I bought from them was the air pots range. I decided to conduct a bit of an experiment (I'm a scientist) and see if the air pots did what they said on the tin. A few weeks later, the trees in the air pots are budding and those not in air pots are getting there, but much slower.

Brilliant company, brilliant customer services, brilliant shipping time, brilliant products. What more can I really say?

26 March 2021
Unprompted review
Future Garden Hydroponics logo

Reply from Future Garden Hydroponics

Thank you for such a brilliant and thoughtful review! We love that you put the Air-Pot range to the test—and even better that your experiment produced such encouraging results. It’s wonderful to hear that we helped bring more greenery into your urban home without the unwanted mess. We’re delighted that you were impressed by the quality, value, service and delivery. We really appreciate your support and hope your trees continue to thrive!

Rated 5 out of 5 stars

Top service 👍

9 March 2021
Unprompted review
Future Garden Hydroponics logo

Reply from Future Garden Hydroponics

Thank you! We really appreciate your support and hope to help you again soon 👍

Rated 5 out of 5 stars

Great price

Great price, fast delivery very happy thanks

13 November 2020
Unprompted review
Future Garden Hydroponics logo

Reply from Future Garden Hydroponics

Thank you for your review! We’re delighted that you were happy with the price and fast delivery. We really appreciate your order and hope to help you again soon!

Rated 1 out of 5 stars

Ordered a 1.2m x 2.4m x 2m tent

Ordered a 1.2m x 2.4m x 2m tent, it come with what look like burn holes in it and also 3 rips on the back, but diddnt notice until night time when i had set up all the gear and the light come through them all... the customer service was average, offered me a new one but honestly dont have time to set all my equipment back up.
Which i told them and they replied with ok thank you, have a good day

Would never recommend 😏

19 August 2020
Unprompted review
Future Garden Hydroponics logo

Reply from Future Garden Hydroponics

We’re very sorry that your grow tent arrived with holes and tears. We understand how frustrating it must have been to discover the damage only after assembling the tent and installing all your equipment. Although we offered a replacement, we appreciate that dismantling and rebuilding an entire setup would have caused considerable inconvenience. Our final response was also too brief and did not properly acknowledge your disappointment or explore whether another suitable solution was available. We apologise that both the product and the way your concerns were handled fell short of the service you should have received.

Rated 5 out of 5 stars

Great company!

Great customer service, great products and great health and safety through this lockdown period.

27 May 2020
Unprompted review
Future Garden Hydroponics logo

Reply from Future Garden Hydroponics

Thank you for your kind review! We’re delighted that you were pleased with our service and products, and that our health and safety measures helped you feel confident shopping with us during the lockdown period. We really appreciate your support!

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